Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Upgrade the Operator Client Workstation in BVMS from v9, v10.1, v11.1.1, to v12.2

    📚 Overview:

     

    Taking in consideration the outdated version of BVMS (9), the upgrade to BVMS 12.2 must be done in steps. Each version should not be more than ~two years apart. This prevents potential issues in the upgrade process. 

    1. form BVMS 9 to version 10.1
    2. then from BVMS 10.1 to version 11.1.1
    3. then from BVMS 11.1.1 to 12.2

    See here the general availability of each BVMS version.

    note.png Note

    Because the 10.1 and 11.1.1 versions are not available anymore to be downloaded, Central Technical Support team can provide you this SW versions, but for that you have to provide them with some additional details:

    Installer:

    • Name:  
    • Address:
    • contact detail: 

    Customer:

    • Name:  
    • Address:
    • contact detail: 

    Site details:

    • Name:  
    • Address:
    • Contact Detail:
    • City/Country

    After the Central Technical Support team receive the above details, they will send you a document that must be signed by you and owner.

     

    ⚠️ Please always check the BVMS Release notes to check the compatibility between the Operating system of your workstation and the BVMS version you want to install. 

    note.png Important | Compatibility mode

    When an operator client is connected to an older version (than itself) of the (Enterprise) Management Server, it will run in compatibility mode.

    1. An operator client cannot connect to a newer (Enterprise) Management Server: the Operator Client needs be of a higher version than the (Enterprise) Management Server.
    2. The compatibility in an Enterprise system is determined by the version of the Management Server of the Subsystem and the Operator Client.

    In production systems it is not recommended to use versions which are released more than two years apart.

    See the functionality between Client and Server in the table from the Upgrade and Migration guide (page 27)

     

    Step-by-step guide

     

    Workstation + DIVAR IP Server

     

    After you upgrade BVMS on DIVAR IP, the Operator Client will prompt you to upgrade.
    If you agree, the workstation copies the necessary files from the DIVAR IP and the Operator Client is installed.

    Regular BVMS 12.1 or 12.2 installer will not run on any DIVAR IP all-in-one platform.

    The upgrade shall be performed via DIVAR IP System Manager application.

    For more information about upgrading BVMS on DIVAR IP all-in-one, please refer to one of the articles below, depending on the model you have:

     

    info_symbol.png Info

    BVMS Plus, BVMS Professional, and DIVAR IP All-in-one 6000/7000 can act as a BVMS Enterprise server and be expanded with subsystems. This expands the previously known Enterprise functionality to BVMS Plus, Professional, and DIVAR IP All-in-one 6000/7000 as well. Each workstation which is connected to the Enterprise management server should be licensed as MBV-XWST-xx, where xx is the BVMS version.
    Workstation licenses are not relevant for subsystems that are connected to an Enterprise management server. The workstation licenses are relevant when workstations are directly connected to the subsystem.

     

    Workstation + BVMS standalone server

     

    info.png Regular BVMS installer has to be used in the upgrade process on a BVMS standalone server.

    If you want to upgrade all operator clients workstations to BVMS 12.2, this does not imply a server upgrade or any license upgrade. The system will still remain on BVMS version installed on it.

    You can find the latest regular BVMS installer on the Download Area page (select Software > BVMS Video Management System > click Select)

     

    No touch deployment

     

    As of BVMS 6.0 you can upgrade using 2 different ways when your system consists of multiple servers and workstations:

    • Upgrade your BVMS Management Server computer first to allow Offline Client Operation (available since BVMS 3.0) and make use of No-Touch-Deployment for the workstations.
    • Upgrade your workstations first to allow continued monitoring in compatibility mode with BVMS 5.5 servers or later.

    When you plan to update all workstations and servers, but are not able to do this at once, following sequence is recommended:

    1. Workstations: these will connect to the BVMS management server in compatibility mode.
    2. Server: workstations that are not updated will be updated using no-touch deployment.

     

    Automated software deployment

     

    The BVMS Deployment guide, published in this article describes how the BVMS software can be automatically deployed using command-line arguments in combination with the setup package.

    Bosch recommends testing these mechanisms in your specific environment first.

     

    Upgrade steps (components required)

     

    The following components require upgrading, depending on the existing deployment of your system. It is recommended to follow the order presented in the list below.

    1. Management Server: Copy the BVMS installation package to the management server and start Setup.exe. Follow the steps presented in the installation wizard to upgrade the Management Server.

      note yellow.png In some cases, update setup on Windows Server might fail, due to known OS bug (KB #4506040).
      In such case, please reboot the system and try running the setup again.


    2. Video Recording Manager: Copy the BVMS installation package to the management server and start Setup.exe. Follow the steps presented in the installation wizard to upgrade the Video Recording Manager.

      note yellow.png Note 
      In some cases the VRM installation package is separated from the BVMS installation package. The first VRM needs to be installed from the BVMS installation package, upgrades can also be installed with the smaller VRM package which can also be found in the ISSetupPrerequisites\VRM folder in the BVMS installation zip file.



    3. Operator Client & Configuration Client: The Operator Clients can be upgraded by the No Touch Deployment or manually upgrading by using the BVMS installation zip file.
      Additionally the Client installation package can be extracted from the Management Server once this has been upgraded.  This package can also be used for software deployment systems.

      As soon as the program starts, the program compares the installed version with the version of its last server connection. The upgrade starts automatically.
      If .NET framework is installed during Setup, the upgrade task takes approximately 60 minutes per client, depending on the performance of the used computer. A computer restart is required during installation of .NET framework. After the restart the Setup continues as usual. No Touch Deployment only works on computers where Configuration Client and Operator Client are installed but no other BVMS components.

      To run the No Touch Deployment, log on as an administrator. The No Touch Deployment updates both Operator Client and Configuration Client simultaneously if both are installed. The following registry key of an Operator Client computer shows the IP address of the last connected Management Server computer:
      \HKEY_CURRENT_USER\Software\Bosch Sicherheitssysteme GmbH\LastConnection


    4. Video Streaming Gateway: Copy the BVMS installation package to the management server and start Setup.exe. Follow the steps presented in the installation wizard to upgrade the Video Streaming Gateway.

      note yellow.png In some cases the VSG installation package is separated from the BVMS installation package. The first VSG needs to be installed from the BVMS installation package, upgrades can also be installed with the smaller VSG package which can also be found in the ISSetupPrerequisites\VSG folder in the BVMS installation zip file. 



    5. Cameo SDK
    6. Mobile Video Service
    7. Person Identification Device 

    ⚠️ For finalizing and confirming the upgrade, we recommend performing the tasks from the Upgrade and Migration guide (page 31) after the upgrade.

     

    Upgrade steps (manually upgrading by using the BVMS installation zip file)

     

    1. Before starting to upgrade the BVMS, please back-up the configuration of BVMS 9.

    2. After you receive the installer from the Central Technical Support Team and  you upgraded to version 10.1, please import in Configuration Client the saved BVMS 9 configuration file > Save > Save and Activate.

    3. Export the configuration from BVMS 10.1

    4. Upgrade from BVMS 10.1 to BVMS 11.1.1

    5. After you receive the installer from the Central Technical Support Team and upgraded to version 11.1.1, please import the saved BVMS 10.1 configuration backup in Configuration Client and then > Save > Save and Activate

    6. Upgrade the firewall rule after BVMS upgrade (article below)

    7. After the upgrade process is done, it is recommended to export the configuration from BVMS 11.1.1

    8. Export the configuration from BVMS 11.1.1

    9. Upgrade from BVMS 11.1.1 to BVMS 12.0.1 > (Find below download link for software and release note):

    BVMS

    12.2

    BVMS 12.2 - Release notes

    BVMS

    12.2

    BVMS 12.2 with AI - Release notes

     

    note yellow.png Note

    Starting with BVMS 12.0 and Privacy overlay feature, two different types of setup are introduced:

    • BVMS Setup (standard) - not containing AI packages for Privacy overlay feature
    • BVMS Setup with AI - including AI packages for Privacy overlay feature

    BVMS Setup with AI is not supported on DIVAR IP. Privacy overlay feature can only be used on workstations connected to DIVAR IP.

    Please refer to the table from the Upgrade and Migration guide (page 7) for applicability of setup packages.

     

    10. Import the saved BVMS 11.1.1 configuration backup in Configuration Client and then > Save > Save and Activate

     

    Nice to know.png Nice to know:

    In terms of license activation process and compared to other versions of BVMS (<v11.0), the Bosch Remote Portal replaces the Bosch Software License Manager System (SLMS), starting with BVMS v11.0. 

    youtube.png How-to videos:

    Version history
    Last update:
    2 weeks ago
    Updated by:
    Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist