Critical Communications: Dispatch

Question Are there Electro-Voice Microphone options for Dispatch Consoles?   Answer See attached                 © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question How can I integrate a legacy analog console into a Telex RoIP system?   Answer Legacy TRC (Tone Remote Control) consoles send analog voice and signaling tones down copper pairs to control remote radios.  In a system conversion from copper to RoIP, the IP-223 is able to convert the console signals into data, which is sent across the network to a far end IP-223 in Tone mode. This IP-223 re-constitutes the data back into analog signals, and sends them to the tone remote adapter/control station transmitter.  (The console end IP-223 must be configured for Console mode to perform this conversion) Receive audio is likewise digitized by the radio end IP-223, and sent across the network back to the Console mode IP-223, which again converts the data back into analog audio that is played back as console receive audio. Configuration of the IP-223s Note: Jumpers MUST be configured correctly for the unit to work.  An incorrect jumper setting can waste hours of unnecessary troubleshooting time.  Consult your application notes and manual to determine the correct jumper settings for your application. We recommend that you double check them. It is also important to be sure that the Console mode IP-223 2175 Hz PTT Notch filter is ON.  This prevents two sets of 2175 tones being sent to the radio end of the system (one from the Console mode IP-223 and one from the Tone mode IP-223), which will create a beat frequency, and thus create impossibly unstable tone decoding. Crossover: When converting a legacy tone console to a Telex RoIP system, it is necessary to connect the console outbound audio (TX pair) to the IP-223 RX pair (dB-25 pins 12 and 24), and the console inbound audio (RX pair) to the IP-223 TX pair (dB-25 pins 13 and 25). Software Settings The Parallel Console checkbox in Per Line settings must be checked when using Console Mode. All Function Tones that will be used need to be enabled. Tone and Frequency durations, frequencies and magnitudes must match the radio end TRC decoder requirements Connection in 2 Wire or 4 Wire? If a choice of 2 Wire or 4 Wire configuration is available, there is no doubt that 4 Wire is the best option.  With separate TX and RX audio paths, the possibility of  random loud RX signals audio causing TX decoder to falsely recognize as a TRC tone burst, is eliminated.  This problem is commonly manifested by erratic momentary mode changes from RX to TX modes while receive traffic is active.  This can even cause the radio to change channels randomly as decoder thinks it is supposed to change channels. 4 Wire also normally provides better audio quality and more stable levels over time, especially when long runs of copper leased lines are used, and the false decoding issue is not a factor in 4 Wire.  Figure 1 - Tone Remote Control (TRC) Burst Level setting Most consoles use standard TRC levels and frequencies based on a LLGT (Low Level Guard Tone, sometimes called Hold Tone) of -20 db.  The voice audio portion of the signal normally occupies a level window of approximately -20 to 0.0 dB. Motorola consoles often use a slightly lower TRC level window…a LLGT of about -30 dB.  The voice window will also be correspondingly lower.  This will require a slightly lower LAM level setting in the IP-223 than the typical -35 dB.  The IP-223 is normally able to work reliably with a Motorola legacy console if aligned carefully. If you are unable to obtain consistent TRC keying, verify that your console is sending standard tone frequencies, durations and levels that match what the radio is expecting. Dead key the console (PTT with no voice) and measure the LLGT with a Transmission Test set or TIMS Test Set on the console TX pair.The LLGT should be stable at approximately -20 dB, or with some Motorola consoles, -25 dB to -30 dB.  Adjust accordingly to present this level to the input of the IP-223. Perform a loud voice test and see that the peaks do not exceed approximately 0.0 dB.  The IP-223 should consistently display “CTX F1” at all voice levels from quiet to maximum peak.If the levels peak at greater than 0.0 dB, the IP-223 “CTX F1” display may drop out.  This can be caused by excessive peak levels at the input of the IP-223 CODEC.  If this happens, slightly reduce the input level.The IP-223 gains may be adjusted via software, or a hardware pot. It is good practice to do a quick check of the digital output level going out onto the network with the Telex “VU Meter” program.  The bar graph deflection should be peaking in the range of about ½ to ¾ of full scale. Transmitter deviation should be checked for correct values with a console voice test.  Receive levels should be in approximately the same level range as transmit, to provide acceptable volume at the console.           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question How do I update Telex Dispatch IP products with Telex System Manager?   Answer The Firmware Update Tool window, shown in Figure 6, is capable of updating the firmware on the IP-223, IP-2002, IP-1616,C-6200, NEO-10, ADHB-4 and IP-224 devices. To open the firmware update tool window, do the following: > From the Tools menu, select Firmware Update. The Firmware Update Tool window appears. Firmware File Info Group Box The Firmware File Info group box is used to display the information about selected firmware files. Destination Group Box The Destination group box is used to display the device to which you want to update the firmware. From the Destination list, select the device to which you want to update the firmware. NOTE: Multiple devices’ firmware can be updated in parallel by selecting multiple devices from the Destination Device List. To select multiple destination devices, hold the Ctrl or Shift key on the keyboard and click on each additional device in the Destination Device List. Manual Entry Group Box The Manual Entry group box is used to display a device’s IP address that does not appear in the destination list. NOTE: All devices appearing in Device List with a matching device type appear in the Firmware Update window’s Destination list. If a desired device does not appear in the Destination list, you can enter the device’s IP Address manually using the Manual Entry field. Once an IP Address is entered into the IP text box, you need to push the green plus button. The IP Address just entered is added to the Destination List, and is then selectable as a destination. Multiple destinations can be manually entered in this way. Login Group Box The Login group box is used to enter a user name and password. In the Password field, enter an appropriate password. NOTE: In order to update a devices’ firmware, proper credentials must be entered. The Firmware Update tool first attempts to use the password specified. If the credentials are invalid, a prompt is displayed asking for new credentials. This is useful when updating firmware to multiple devices with different admin account passwords. To update the firmware on a network device, do the following:       1. Click the browse icon to navigate to the folder where the firmware file is stored.       2. Select the firmware file.            Once a file is selected, information about the selected firmware files appear in the Firmware File Info Group Box. NOTE: If you have already accessed the firmware file, and established the location, you can use the drop down menu to select previously established file location.      3. Click Write Firmware           The Firmware Update Tool window appears listing all selected devices, a progress bar, and up-to-date status  information for each device.           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question The time change occured and now is off one hour on my C-6200, IP-1616, and IP-2002.  How can I change the time on these consoles?   Answer To change the time on the IP-1616 follow these steps: To set the console clock in quick mode, do the following: 1. On the IP-1616 keypad, press and hold the MUTE button, F16 button, and the XP button in that order. 2. Follow steps 3-17 in “CLK Menu” . To change the time on the IP-2002 follow these steps: To set the console clock in quick mode, do the following: 1. Press and hold Line 1’s MUTE button, Softkey 1,  and the * button, in that order. 2. Follow steps 3-17 in “CLK Menu” . To change the time on the C-6200 follow these steps: To set the console clock in quick mode, do the following: 1. On the C-6200 keypad, press and hold the MUTE button, the F16 button, and the C1 button, in that order. 2. Follow steps 3-17 in “CLK Menu” . The Programming Mode menu appears. 3. Press the CLK softkey. The clock menu appears. Options Edit, A/P, 12/24, and back appear. 4. Press the 12/24 softkey until 12hr displays. The 12-hour clock mode is selected. In the upper-right corner of the display, 12hr appears OR    Press the 12/24 softkey until 24hr displays. The 24-hour clock mode is selected. In the upper-right corner of the display, 24hr appears. 5. Press the A/P softkey to set the 12-hour clock time to AM or PM, if 12-hours clock mode is selected. The time appears with AM or PM on the right. 6. Press the Edit softkey. The clock settings appear on the display. 7. Press the Hours softkey. The Hours menu appears and displays the current setting. 8. Press the 12 softkey. The clock resets to 12 hours or 1200 hours depending on selected mode 9. Press the dwn or up softkey until correct hours displays. The hour setting changes. 10. Press the back softkey after setting the hours. The edit clock menu appears. 11. Press the Mins softkey. The minutes menu appears and displays the current settings. 12. Press the 0 softkey. The clock reset to 0 minutes. 13. Press the dwn or up softkey until correct minutes displays. The minutes setting changes. 14. Press the back softkey after setting the hours and minutes. The hour and minutes setting menu appears. 15. Press the back softkey. The edit clock menu appears. 16. Press the back softkey. The Programming Menu appears. 17. Press the EXIT softkey. The console displays, Resetting console. Changes are saved.         © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question   How can I reset the ADHB-4 if I can't access it from the web page?   Answer From the front panel of the ADHB-4 press "System Tools", when you see the system info screen press the gray buttons in one of the following orders: To reset only the password the code is 1131213 To reset the unit to factory the code is 3112312 Button 1 is the far left with 4 being the far right, when you have entered the correct sequence the display will ask if you want to reset defaults, enter "Yes"     © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question What models of iDEN phones are supported with the IP-223/NI-223 adaptors?   Answer In general, if the iDEN phone has a Falcon Series connector it should work.  Below you will find a list of phones that we have tested and are known to work. Models i315 i832 i836 i730 i580 i930 i710 i205 i605 i560 i355 i325 i325IS i860 i850 i365  

Question If C-Soft closes down during a NENA call, will the call be still be heard?   Answer NENA port audio will only work if C-Soft is first running. NENA audio will continue to route between Phone system and headset if C-Soft or PC is accidentally closed or shut down for whatever reason. Without C-Soft first being launched NENA will not work. Additional testing shows that if C-Soft was started but couldn't get a license (server operation failure), the user can select Demo Mode and have NENA audio route to headset.  

Question What will the IRR button record in C-Soft runtime?   Answer The IRR button will record recieve audio only. This applies to the select, unselect audio as well as to the global call history window.

Question How do I set up EF Johnson Series 5300 Mobile Radio Alias and User ID Operation?   Answer See attached.           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question What port number does the Sentinel driver use?   Answer The Sentinel driver uses ports 6001, 6002, 7001 and 7002. For C-Soft to run these ports need to be allowed to pass through all firewalls. This is especially true if you are using server enabled keys.           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question What Addressing and Port numbers are in use by Dispatch products? What is the Multicast address range for Telex IP Dispatch products?   Answer The products support both Unicast and Multicast addressing. Class A, B and C private addresses are supported Class D Multicast is in an address range starting at 224.0.0.0 and goes to 239.255.255.255 Acceptable Ports range from 1054 to 65535 for each address. Some IP Addresses and Port numbers are currently in use by our products and should be avoided,  TSM - Telex System Manager (used system wide): 233.15.18.22 Ports 7635/7636 Network Recorder and Remote Database Reviewer: Static IP address of Network Recorder, port # 12343 - by default - can be changed. My SQL Server port 3306 IP-223: 4235 - Telex devices connect to this port for  generating tones.  Specifically 5/6 tones and some DTMF tones. 4245 - Telex devices connect to this port for phone mode control, Remote Cross Patching, Scan List updates, and Cloning.           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question Is there a Quick Start Guide for Network Recorder and Remote Database Reviewer?   Answer See attached                   © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question How do I connect a Vertex Standard VXR-7000 Repeater to 223 Series Adapter Panel?   Answer See attached;               © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question Multicast doesn't seem to be working on my Telex Dispatch system - what are good next steps to troubleshoot for possible network issues?   Answer The problem can come from many reasons, the two most common are the following: 1. The TTL value entered isn't high enough for the number of router hops and Multicast packets are being pruned by the network before reaching the end point unit.  Try increasing the TTL value. 2. By default WAN or Layer 3 networks will not pass multicast traffic, a good next step to test overall port number addressing.  Configure a number of devices for "point to point" Unicast instead of "point to multi-point" Multicast.   Enter the IP address of the far end IP unit into the Multicast address field of the local IP unit.  Do this for both ends. If console and radio traffic now work using Unicast the network is not configured correctly for Multicast traffic an you need to work with the IT manager for resolution.          . © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question What are the part numbers for replacement power supplies?   Answer The listed inline power supplies will require an additional power cord, order one for each unit if needed. Part Number F.01U.117.972, Power Cord US 115V For the following products order this power supply: Part Number F.01U.110.313, Power Supply, 12 VDC, 1.25 A 90-260vac C-2000 Series C-2002 Series C-1610 Series C-1616 Series IP-2002 HB-3 and 3+ Series ADHB-4 Note: The above 2 part numbers are listed on the Dispatch Price List and available using the normal Customer Order Desk at: Phone: 877-863-4168 Email: buv.orders@us.bosch.com For the following products order this replacement power supply from After Sales Service: Part Number F.01U.153.075, Power Supply, 12 VDC, 72W Desktop 90-260vac C-6200 Series IP-1616 Please contact our Parts and Repair department for pricing and availability at: Bosch Security Systems After Sales Services (ST-ASA/SRA1-AM) 8601 Cornhusker Hwy Lincoln, NE 68507 Tel: +1 800 553-5992 Fax: +1 800 366-1329 Web: www.boschsecurity.com Email: repair.lincoln@us.bosch.com           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question Can I connect a secondary power source to the Dispatch console?   Answer The Dispatch consoles have an Auxiliary Power connector and a primary power supply connector on the rear of the unit. These connectors are internally connected but not designed to supply power to the unit at the same time (either one but not both at the same time). If both sources are required a switch must be implemented on the backup power source requiring a manual switch over from primary to the backup source if the primary power source fails. Power should not be supplied simultaneously to both connectors as hum and noise could be introduced. When primary power is restored, the switch should then be returned to the normal position.                 © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question How many PTT Guard Tones does the C-200 support?   Answer The C-2000 series supports both 2175Hz and 2300Hz PTT Guard tones.                 © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question What can the NEO-10 do?   Answer The Telex NEO-10 is a versatile network I/O device that integrates perfectly with a C-Soft console as the control and monitoring device. The NEO-10 contains 10 C form DPST relays with all 6 contacts of the relays brought out to external connections on the unit (Normally Open, Normally Closed, and Common). There are also 10 diode blocked inputs, which can be used to monitor logic levels (0-18V) or external switch contact closures.  Input statuses can be displayed as buttons on the C-Soft console which change colors and text with state changes.   Input Annunciation - C-Soft can also be programmed to annunciate an input state change via an alert tone or .wav file playback, upon receipt of an input state change from any of the ten NEO-10 inputs. The NEO-10 sends out multicast packet bursts to the consoles, any time an input state changes, and of course packet bursts from the console control output relay closures.  Actual control of the NEO-10 is accomplished by a TCP/IP socket connection from the controlling console. Version 5.3 of C-Soft and above, supports control and monitoring functions for multiple NEO devices on the network.   Echo Packets - Later releases of software for the desktop VoIP capable consoles will support NEO-10 as well. In addition to the I/O functions of the device, the NEO-10 supports 10 channels of echo packet functionality. Echo Packet is a method of copying voice/data content on the network to and from multicast addresses. These features allow the Telex multicast scheme to operate on a network without having multicast enabled. Automatic Relay Control - Relays can be programmed to be automatically triggered by the receipt of an Emergency from a field unit, an incoming phone call, or a PTT on the console.  Typical Input Devices - Any switch closure can be used to trigger an Input Message to the console. Door lock and closure switches, alarm circuit outputs, temperature limit switches, remote monitoring of radio site equipment (low transmit power alarms, receive antenna preamp failure, high temperature alarms, power failures, etc.), Typical Output Applications - The NEO-10 can provide remote control of overhead doors, electric door locks, lighting, radio site equipment, generators, security system activation, etc. Often it is advantageous to use a NEO-10 input to verify an output function, such as a remote door lock, monitored by an input position switch, to confirm that the door has been returned to a closed and locked condition, etc. The relay contacts are rated 1.0 amps at 125 volts.             © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question How do I set up Motorola CDM/GM/PRO Series Radios to 223 Series Adapter Panels?   Answer See attached;             © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question How does the Cross-Mute logic work in C-Soft?    Answer To explain this we created a flow chart of the process. This is how C-Soft Runtime checks to Cross-Mute audio or not. TX Monitor is found in C-Soft designer under the Edit menu – Setup Per Line Parameters - Options button for each line.  Local Console is found in C-Soft Designer under the Edit menu – Setup Global Parameters -  Local Console Tab.           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.