Issue
How can a command function such as CMD 47 be used without entering a passcode at the keypad?
Solution
To use commands without a passcode required, disable the command function under the Authority Level Configuration for all authority levels. This will allow the function to be used without a passcode.
Overview
Device Comm Error displays on the keypad. Reports trouble zone 2.
Wiring issue with the devices.
Issue
Device Comm Error displays on the D636 keypad. CS is receiving a Trouble zone 2 signal.
Solution
The devices (D636, D620, D640) have a wiring issue.
All device data wiring should be connected in series.
Example: Data wire out from panel terminal 11 to the first device
Issue
When looking at the history log on a D6412 or D4412, the history log displays user 255 key-switch, and the key-switch zone has not been enabled.
Solution
When arming with command 1, or pressing the all on key, and not using a pass code, "user 255 key-switch arming" will appear in the history log as the user that armed the system.