How to troubleshoot Comm Fail when intrusion alarm panels communicate over phone lines.
What would cause a control panel to go into Comm Trouble or Comm Fail?
How to lock access to the panel program to prevent take overs.
D9112B1, D2012, D2112, D2212, D2412, D2812, D7212B, D7212B1, D8112G2L, D9112, D9112B, D9112B1
Issue
How do I remove the User Code Tamper on a 6000 series panel?
Solution
Follow the below steps per the differant programming options:
RPS:
> Receive a copy of the panel
> Go into the User Interface
> Go into the Passcode Configuration and Installer Passcode section
> Change User Tamper Retry Count and User Tamper Lockout Time to 0
> Send record back to the panel, disconnect from RPS, and Reset the Panel.
KEYPAD PROGRAMMING:
> Lock down the installer pin
> Press CMD 41 and YOUR installer code. (Default is 6543)
> Press 8 to go into Programming Mode
> Type in Nibble 0381 CMD then 0 *
> Then press CMD and you will go to Nibble 0382 and now you will type 0 * again.
> After both of those are set to zero, you will now be able to release the installer pin
How to force Remote Programming Software (RPS) to connect to the panel from a keypad.
Remote Programming Software, Answer, 2000 series, D2212, D2412, D2812, D4412, D6412