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I have phone supervision enabled on my C601 module. If the phone is left off hook, eventually the module goes into Phone Line Trouble. What voltage is the module looking? C601
Is the EN1212 compatible with G or B series panels? ISW-D8125CW-V2, D9412GV4, EN4200,B820,B3512, B4512, B5512, D7212G, D7412G, D9412G, D7212GV2, D7412GV2, D9412GV2, D7212GV3, D7412GV3, D9412GV3, D7212GV4, D7412GV4, D9412GV4, EN4200, B820
Possible causes and solutions:
Ground Fault Detect enabled
The control panel has a ground fault detection circuit that when enabled, detects ground faults on Terminals 1 to 9 and 11 to 30. If a ground fault condition occurs, the keypads annunciate a ground fault and control panel transmits a trouble message.
Ground Fault condition is corrected
When the control panel recognizes that the ground fault condition is corrected, and remains corrected for between 5 to 45 consecutive seconds, the control panel clears the fault from the keypad display and sends a restoral report
Measure earth ground (Terminal 10) and COMMON (Terminal 9) to determine whether the control panel has the necessary 0 VDC decay to -2.1 VDC. Measuring and comparing voltage for ground fault detection:
Set your digital voltmeter (DVM) to measure VDC.
Connect the red DVM lead to control panel Terminal 10, and the black DVM lead to Terminal 9.
Compare this voltage to the following table:
Enable Ground Fault Detect and reports
To enable fault detection, use RPS. Set the following parameters:
· PANEL WIDE PARAMETERS > Miscellaneous > Ground Fault Detection. Set to Enable
· PANEL WIDE PARAMETERS > Report Routing > Burglar Reports > Trouble Report. Set to Yes.
· PANEL WIDE PARAMETERS > Report Routing > Burglar Reports > Burg Restore (After Trouble). Set to Yes.
Test Reports can be set up from Teraterm or RPS (requires firmware 2.0 or above). The test report timer (re)starts when the panel item is changed or when the module reboots, once the timer expires the test report is sent.
Step-by-step guide
Teraterm/RPS:
Go to System Configuration > Test Report Settings > Test Report Interval
The timer options are Off, 4hr, 6hr, 12hr, or 24h
What are Point Indexes and how are they used to program points on D7212, D7412 or D9412 G-GV4 panel types?
How to program the D7212, G, GV2, GV3 or GV4
How to program the D7412, G, GV2, GV3 or GV4
How to program the D9412, G, GV2, GV3 or GV4
