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    Security: Intrusion

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    ‎07-27-2018 08:15 PM
    How to connect to RPS using the IP Communicator.
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    ‎07-30-2018 07:43 PM
    Issue What are the Dimensions of the Bosch D56 Command Center Keypad Conduit Box?   Solution   The Back Box Dimensions are 1 1/2" X 4 9/16" X 8 1/4".
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    ‎07-30-2018 07:43 PM
    Issue Does the D2112Command Centerbuzz discontinue after AC power is restored? Solution Yes. The Command Centertrouble buzz will timeout after 30 to 45 seconds following restoration of AC power.
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    ‎07-27-2018 07:03 PM
    How to troubleshoot the RS Control app display System is Disabled.
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    ‎07-27-2018 06:58 PM
    How to select the correct legacy mode or datagram setting for network communications.
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    ‎07-27-2018 06:35 PM
    How to determine which control panel has SDI 92 available for the IP Communicator. Which is the first panel that supported address 92 for communication devices on the SDI bus. B420, B426, B450
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    ‎07-27-2018 07:36 PM
    How to use the ISW-D8125CW-V2 and D8125INV on the same panel. Can the D8125INV be connected to a panel that already has an ISW-D8125CW-V2 connected?
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    ‎07-27-2018 06:03 PM
    How to configure the B426 or B420 IP Communicator using keypad programming.
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    ‎07-27-2018 07:34 PM
    Issue Why does the zone light on the D360 Command Center light when the D279A is disarmed? Solution The D8112 panel is programmed with a zone code of 3271 on a particular zone. The purple jumper on the D279A is cut. As a result, the D360 zone light illuminates when the D279A is disarmed. This is normal and will not impact the D8112 arming process.  If the D1252A is used, the disarm state of the D279A is not indicated.
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    ‎07-27-2018 07:32 PM
    How to Capture and Save a DX4020-G Log file for troubleshooting
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    ‎07-27-2018 05:11 PM
    Overview: Time needed to charge a 12 volt back up battery connected to a D4112 Issue   How long does it take to charge a back up battery connected to the panel for the first time?   Solution   It may take as long as 12 hours. BOSCH recommends that the battery be charged prior to the installation.
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    ‎07-27-2018 05:11 PM
    Overview: Power up charging status of the battey on a D4112 panel will send a trouble Zn 9 during Recharge cycle. Issue Why does the panel send a Trouble Zn 9 when the battery is charging?   Solution   After the AC is restored the battery will begin to charge.  When the battery reaches a charging level of 11.1 volts, and maintains battery voltage level above 10.3 volts for 1 minute, the panel will RESET and a battery trouble (Trouble Zn 9) will be sent to the Central Station.  When the battery reaches the charging level of 12.5 volts a Restoral Zn 9 is sent to the Central Station.    
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    ‎07-27-2018 05:10 PM
    Issue Will the D7112 support a daily 12:00 AM timer test ? Solution Not recommended. If the daily test timer is set for midnight ( 12:00 A.M. ) the panel stops reporting the daily test on January 1st.
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    ‎07-27-2018 05:10 PM
    Issue When do the D7112 Transmitters send a Low Battery Report? Solution For the Transmitters that use the 3.6V Lithium battery (D7121, D7122, D7130, D7131, D7198, and D7199), the low battery threshold is 3.4V.   For the transmitters that use the 9V Alkaline battery (D7190, D7191), the low battery threshold is 7.2V.
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    ‎07-27-2018 05:09 PM
    Issue Setting up the duress code on the DS7400XI 3+. Solution 1. Enter the program mode A. At the master keypad, enter the programmers code + #0. Ie...9876#0 Keypad should display: Prog.mode, the version and adr = 2. Enter a (2) digit report code in address 0322. Ie...032210#; this would be an example of a valid entry for the contact id mode. 3. Exit program mode A. At the keypad press and hold the star(*) key for 3 seconds and release it. You now should be out of the program mode, keypad should not display prog. mode anymore. 4. Assign the duress code to an available user #. A. At the keypad enter a master code followed by #0. Keypad now should scroll through an options menu. B. Press 0 then follow the instructions on the keypad. A duress code is authority level 5. Test the duress. The system should be armed and the exit delay time expired when disarming with the duress.
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    ‎07-27-2018 05:09 PM
    Overview: Firmware revision 2.20 and higher limit errors when keypad programming a D2212 panel for D208 point expansion.  Issue Why does the D2212 panel not allow keypad programming for a D208 point expander? Solution Before firmware revision 2.20, it was NOT possible to program the D2212 for a D208 Point Expander using keypad programming.  Panels before firmware version 2.20 should be programmed with the D5200 handheld programmer or RAMIV/RPS download software.  Firmware revision 2.20 and above CAN be programmed via the keypad.
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    ‎07-27-2018 03:06 PM
    Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D9124G, D9412G
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    ‎07-27-2018 03:06 PM
    Issue Enabling encryption on the DX4020 module. Solution Telnet into the DX4020 using the IP Address ported to port 9999. (Ex: Telnet xxx.xxx.xxx.xxxx 9999, where xxx.xxx.xxx.xxxx is the IP address of the DX4020 .).  Follow the procedure below: Press Enter to go into setup mode appears, Press the Enter key. Select 6- Security from the main menu and follow the next steps: At Disable SNMP (N) N press [ENTER]. At SNMP Community Name ( 😞 press [ENTER]. At Disable Telnet Setup (N) N press [ENTER]. At Disable Port 77FEh (N) N press [ENTER]. At Disable Web Server (N) N press [ENTER]. At Disable ECHO ports (Y) Y press [ENTER]. At Enable Encryption (N) press [Y]. At Key length in bits (0), type 128 and press [ENTER]. Change keys (N) press ‘Y’ to change it. Enter keys the bytes programmed in the D6680-E120. These 16 bytes (32 characters) should match.  Default value is 01-02-03-04-05-06-07-08-09-10-11-12-13-14-15-16. At Enable Enhanced Password (N) press [ENTER]. Select 9 at the main menu to save and close telnet session. A message is displayed the connection was lost..
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    ‎07-27-2018 02:51 PM
    Issue What is RPS Call Back? Solution RPS Call Back Default setting is No. Selections are Yes or No Parameter Description Using this function allows the control panel, after it has verified the RPS passcode, to provide an additional level of security by hanging up and dialing the RPS phone number to call RPS at the central station prior to allowing any upload or download. Important: When using the RPS Callback function, enter a "C" as the last digit in the RPS phone number if DTMF dialing is used. Parameter Options Yes:  When the control panel hears the proper RPS passcode, it hangs up the phone, seizes the phone line, then dials the programmed RPS phone number (see RPS Ph ). This ensures that only the control panel communicates with the RPS PC connected to the dialed phone number. No:  The RPS session is initiated immediately; no call back is required. The control panel engages in RPS sessions when called from any phone number and a proper RPS passcode is identified.
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    ‎07-27-2018 02:41 PM
    Issue Panel is not sending restorals when the point restores.  Log also has no entries for restorals on the point.   Solution   This is normal if the panel is programmed not to send restorals. In RAM/RPS check in the following: Point Index Codes > Point Indexes 1-16 or Point Indexes 17-31 Disable Restorals Default:  No    Selections:  Yes or No Yes: Disable restoral reports for this point. No: Enable restoral reports for this point. When this option is enabled, a restoral report is sent to the receiver when the point returns to normal after being in an alarm or trouble condition. If you are using the 5200: In the 5200 check under: 9112B > Point Index > Point Index # (where # is a value between 1 and 31 only) press the white ENTER key press the down arrow key (red keys on the 5200) Repeat until you are at P## Disable Restorals Default: No Selection: Yes or No Yes = Disable Restoralreports for this point. No =  Enable Restoralreports for this point. When this option is enabled, a Restoral report is sent to the receiver when the point returns to normal after being in an alarm or trouble condition. Use this item to automatically put this point back into the system.
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