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    ‎05-24-2018 08:41 PM
    How to correct the D1260 Command Center display: 'Incorrect Panel' that displays when properly programmed.
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    ‎06-19-2018 10:24 PM
    How to clear alarm memory on the D720 keypad.
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    ‎06-14-2018 06:23 PM
    Issue How is the phone line monitor turned on or off in programming?   Solution   DS7100 version 5.03 or higher. The phone line monitor feature has been enhanced to provide output to allow enabling or disabling of the featrure through programming and to automatically reset after the phone line is restrored. The feature is controlled in data digit 2 of program address 89. To enable the phone line fault monitor without an audible output, program line 89 as 0200. To enable the phone line fault monitor with a keypad warning beep when the system is disarmed and siren output when the system is armed, program line 89 as 0600. To disable phone line fault monitor program line 89 as 0000.
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    ‎06-04-2018 02:39 PM
    Article describes the 9124 RPS template.
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    ‎05-17-2018 09:09 PM
    Which keypads can be used on a D2212 Control Panel? D2212,D222A LCD,D223A LCD,D202A,D220A,D222,D223
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    ‎05-18-2018 04:05 PM
    What does FA MAX stand for? D9112, D9412G, D7412G, D4112, D6112, D7212,7212B, D7212B1, D7212G, D7412, D8112E1, D8112G1, D8112G2, D9112B, D9112B1, D9412, D7112,8112A,D9412GV2,D7412GV2,D7212GV2,D9412GV3,D7412GV3,D7212GV3,,D9412GV4,D7412GV4,D7212GV4
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    ‎07-16-2018 10:11 PM
    How to determine how many command centers (keypads) are supported by the D7112. How many command centers can be supported on the D7112?
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    ‎06-22-2018 08:29 PM
    How to correct the error message  "RAM CARD NOT PRESENT" when updating D5200 handlers.
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    ‎07-10-2018 10:41 PM
    How to determine D928 compatibility with D7212 panel types. After changing the setting "Two Phone Lines" to Yes then unlatching and relatching the Reset Pin, it is changed back to No. 
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    ‎06-14-2018 05:35 PM
    Issue When uploading a program with a D5200 from a D8112 I get a message on the D5200 of AUX HAS BAD DATA. Solution This can be caused by one of two things: There is corruption in the AUX part of the program caused by uploading or downloading the control panel using a D5200 and not removing the keypad data wires off of terminals 30 and 31. This can be corrected by first removing the keypad data wires off of terminals 30 and 31 then receiving a copy of the program again if the D5200 still displays AUX HAS BAD DATA in the program go to AUX->ABCD and there will be strange characters in those prompts. Simply clear them out and send the program back to the panel then receive it again the error message should now be gone. The last time the panel was programmed it was programmed with a D5100 programmer. There are prompts in the control panel that can only be seen or programmed by the D5100. The prompts were masked off in the D5200 in order to reduce the amount of errors in programming. This error message would indicate that one of the prompts were set incorrectly when programmed with the D5100. This can be corrected by sending the program back to the control panel the receiving it again this will automatically change those prompts to the correct settings by the D5200 and the error message should no longer be displayed on the D5200. Procedure for sending or receiving the panel program: Connect the D5200 program cable between the D5200 Communicator port and the RJ-11 connector in the upper right corner of the D8112. Select the 8112 handler in the D5200 and press ENTER GROUP. Place the cursor on the correct 8112 version: D8112E, D8112E1, D8112G, D8112G1, D8112G2 or D8112A. Momentarily short Disable Restart (terminal 32) to Common (terminal 29). While the cursor is blinking beside the correct panel version, press RECV(COPY) to receive programming or SEND(LOAD) to send programming to the panel.  If the D5200 programmer has difficulty sending or receiving programming: Try removing serial data connections from the panel. Remove devices from terminals 29-32 by either removing wires from terminals, or remove the terminal strip from the right side of the control panel. Place a momentary short between Disable Restart (terminal 32) and Common (terminal 29). If the terminal strip has been removed, carefully place a jumper wire across the holes where terminal 29 and 32 would be.  If still receiving errors during attempts to copy the D8112: Check the D5200 programmer for adequate free memory and verify the 8112 handler is not corrupted. Turn on the D5200 and enter passcode Press the up arrow until DISK STAT displays and press ENTER GROUP. The following screen will appear: DISKSTAT Current Disk: A SizeKilobytes: 512 FreeKilobytes: XXX The number by “FreeKilobytes” should be 60K or greater to effectively operate the D5200.  Less than 60K could result in erratic operation of the programmer and possible corruption of panel programming. Check for corrupted handler:       Place the cursor on the panel type (8112E, 8112E1, 8112G, 8112G1, 8112G2 or 8112A) and press ENTER GROUP. Continue pressing ENTER GROUP on several levels of the program. If the message "BAD DATABASE FILE" appears, the 8112 handler is corrupted. Delete the 8112 handler immediately and use the update feature to obtain a new copy.
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    ‎05-17-2018 04:44 PM
    Is the diode required when using a Detection Systems Multiplex device on D7000/D9000/G Series panels? D9412G,D7412G,D7212,D7212G,D7412,D9112,D9412,D8125MUX
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    ‎06-15-2018 08:44 PM
    Part numbers D192C, D192G, D2212, D2212E, D2212BE, D2412, D2812
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    ‎05-25-2018 05:22 PM
    How to make Custom Text display after replacing the keypad. D2212, D2412, D2812,Custom Text, D223,D222, Remote Programming Software, D5200
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    ‎05-18-2018 04:17 PM
    There is only one keypad on the system and it dispalys "SERVICE KEYPAD" D9412G, D7412G, D7212, D7212B, D7212B1, D7212G, D7412, D9112, D9112B, D9112B1, D9412, D1255, D1260, D1256, D9412GV2,D7412GV2,D7212GV2,D9412GV3,D7412GV3,D7212GV3,D9412GV4,D7412GV4,D7212GV4
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    ‎05-17-2018 04:42 PM
    When connected for the first time as address one, the D720 keypad shows all the leds flashing. D7212G,D9412G,D7412G,D7212,D7212B,D7212B1,D7412,D9112,D9112B,D9112B1,D9412,D9412GV2,D7412GV2,D7212GV2
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    ‎06-19-2018 02:20 PM
    Can the D220A Keypad be used with a D2112? How to determine which resistor to cut from the D220A Keypad to work with a D2112 panel. D220A (8 led),D2112,D2412,D2812,D2212.
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    ‎06-14-2018 06:16 PM
    Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7412G, D9124G, D9412G, D7412GV2, D9124GV2, D9412GV2, D7412GV3, D9412GV3, D7412GV4, D9412GV4,
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    ‎06-07-2018 03:03 PM
    How to determine D1255RB, D1256RB and D1257RB command center compatibility with G-Series control panels.
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    ‎06-29-2018 04:46 PM
    Issue Multiplex troubles and loss of communication to devices.   Solution   Perform the Following Troubleshooting steps 1. Check the voltage on the Mutilplex Bus 2. If the Voltage is 12VDC 3. Check and make sure the panel is out of programmer’s mode 4. Look for duplicate addresses 5. *Disable Bus lock 6. Make sure 12VDC is not connect to the Multiplex bus If the Voltage is 0 - . 3VDC 1. Check for Shorts on the multiplex loop 2. Check for reverse polarity to devices 3. If the device require diodes make sure the cathode side is on the positive side. * To Disable Bus Lock 1. Enter in to Programmers Mode  by code + #0 2. Type in 9999 *5 Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+, DS7430, DS7436
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    ‎07-25-2018 03:59 PM
    Issue The D5200 programmer has only 128K RAM, how can it be expanded to 512K?   Solution   The D5215 is a memory circuit board that installs on the main board inside the D5200 programmer. This provides the A drive with an additional 384K of RAM which then brings the total A drive compacity to 512K.       Part numbers D5200, D5215
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