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    Security: Intrusion

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    ‎07-16-2018 05:28 PM
    How to correct Bypass Reports Logging and/or Printing but not reporting to Central Station.D4412,D6412
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    ‎07-11-2018 06:35 PM
    Issue What is the 8 zone expansion module that is used on the DS7080IP32 control panel?   Solution   The EX8 would be the 8 zone expander module used to expand the DS7080IP32 panel. This expander wires on the keypad bus and can be addressed as 9-16 with no jumper (module address 101) or 17-24 with a jumper across pins 1 (module address 102), or zones 25-32 with a jumper across pins 2 (module address 103). You must use 9-16 first and power must be cycled after address changes for them to take effect.
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    ‎07-11-2018 05:23 PM
    How to interpret the Alert Light flashing the DS7100 panel keypad after disarming. DS7140,DS7100.
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    ‎07-11-2018 04:23 PM
    Issue How do I change a personal passcode? Solution Personal Passcode Change Your security system provides you with the convenient feature of changing your personal passcode whenever you feel it necessary, without the services of your alarm technician. It is recommended that you write down your old and new passcodes before you begin. Notes Before Beginning: The first and last digits of your new passcode should NOT be the same. Care should be given when entering a passcode containing the same digit in consecutive positions within the new passcode (e.g., "3" in 33467). When entering this type of passcode, it is easy to make mistakes. The passcode can be from 2 to 5 digits in length. The new passcode must begin with the same first digit as the old passcode. Example: If the old passcode is 2563, the new passcode must begin with a "2". COMMAND 5 To change your personal passcode: 1. Ensure that your security system is disarmed. 2. Press the COMMAND bar. The Command Mode indicator lightcomes on. 3. Press the 5 key. Your security system is now in the passcode change mode. 4. Enter the passcode you wish to change. Press the ENT key. 5. Enter the new passcode. Press the ENT key. 6. Enter the new passcode again. Press the ENT key. The CMD light will go out. If the CMD light goes out before completing step 6, you must start the passcode change procedure over from the beginning. 7. Test the new passcode by using it to arm and disarm the system. Do not use any of the Command Center arming commands to arm the system until you are certain that the new passcode is working
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    ‎07-10-2018 08:58 PM
    Issue How can I get the panel to test the bell when the system is Armed? Solution In order to have the bell sound at the end of the Arming Sequence, you must follow the steps listed below: Put the system into program mode by either entering the INSTALLERS (Default is 98765) CODE # 0 or holding down the S1 pin on the middle of the control board down towards the bottom. Type in 81 # and see what the first data digit is and make a note of it. Ex. D1=1. Press # again to see what the second data digit is and make a note of it. Ex. D2=0. Press # again to see what the third data digit is and make a note of it. Ex. D3=7. Press # again to see what the fourth and final data digit is and make a note of it. Ex. D4=6 Ex  D1=1 D2=0 D3=7 D4=6 for a complete number of 1076. In order to have the system do the Bell test when arming you must make digit 2 a 2 or a 3 and the other digits will stay the same. 2 would give you the following: Test Bell but NOT the Phone line upon arming. 3 would give you the following: Test Phone line AND Bell upon arming. Now press the * twice to get you back to the ADR= and do the following: To make the change with the number 2 option you will press 811276# OR To make the change with the number 3 option you will press 811376# After that you can hold * down for 3 seconds, release it, and test the changes out.
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    ‎07-10-2018 08:08 PM
    Issue How do I Partially Arm the Perimeter?   Solution   Partially Arm the Perimeter COMMAND 8 is used to arm the perimeter of your building while the selected portions of the perimeter remain disarmed. Perimeter zones that are not secure (faulted) when COMMAND 8 is entered, are automatically bypassed and are not included in the system. COMMAND 8 does not arm the interior of your building. Exit delays are provided with this arming command. Although this command does not send a "Closing Report" to the Central Station, it will still send alarms. NOTE: Bypassed zones (not armed with the system) cannot be armed again until the system has been disarmed, the zones returned to normal, and the system is armed again. Bypassing a zone will compromise your protection. Enter your personal passcode, plus ENT , to cancel. Application Use this command in residential systems to arm the front of your house while the interior and the rear perimeter doors are left unarmed. This gives you freedom of movement between the house and patio. To arm with COMMAND 8: 1. Before arming with COMMAND 8, decide which zones are to be left disarmed. Fault the zones by leaving a door or window open. The zone(s) must remain open until after the exit delay time expires. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 8 key. The PERIMETER indicator light begins to flash. This indicates that the system has begun exit delay time. When the exit delay has expired, the PERIMETER indicator is continuously lit. 4. When performing a COMMAND 8, and no zones are faulted, or the zones return to normal before the exit delay time expires, the system is armed as in COMMAND 3. 5. To disarm your security system or cancel COMMAND 8, enter your personal passcode and press ENT .
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    ‎07-10-2018 06:26 PM
    Issue How do I program the output on a D4412/D6412 panel for resetting the power on a 4 wire smoke detector?   Solution   When using 4 wire smoke detectors on a D4412/D6412 panel, use output function type FIRE VERIFICATION ( 1,13 ). This will give you a 15 second activation when CMD 47 is entered at the command center. This can be used with output PO1. If using Po2, Po 3, or Po 4 outputs a D133 or D134 Relay will be needed.
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    ‎07-10-2018 04:41 PM
    How to correct the D4412/D6412 only reporting to one destination and not following programmed routing.
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    ‎07-02-2018 09:47 PM
    Overview: Internal testing has found that if a D9210B (version 1.08 firmware) is currently in the energized state and a Reset is performed on the panel (manual reset using the reset switch or a Reset-Bye using RAM/RPS), the D9210B may deenergize the Lock Relay after a 30-minute delay. This is due to a firmware issue in the D9210B. Issue After manual reset, the lock output denergizes after 30 minutes. What causes this?      
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    ‎07-02-2018 09:20 PM
    Issue What readers are compatable with the D9210B Interface Module?   Solution   Refer to the Data Sheet below.
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    ‎06-29-2018 04:46 PM
    Issue Multiplex troubles and loss of communication to devices.   Solution   Perform the Following Troubleshooting steps 1. Check the voltage on the Mutilplex Bus 2. If the Voltage is 12VDC 3. Check and make sure the panel is out of programmer’s mode 4. Look for duplicate addresses 5. *Disable Bus lock 6. Make sure 12VDC is not connect to the Multiplex bus If the Voltage is 0 - . 3VDC 1. Check for Shorts on the multiplex loop 2. Check for reverse polarity to devices 3. If the device require diodes make sure the cathode side is on the positive side. * To Disable Bus Lock 1. Enter in to Programmers Mode  by code + #0 2. Type in 9999 *5 Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+, DS7430, DS7436
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    ‎06-29-2018 03:30 PM
    Issue What scope should be used when programming the D720 keypad?   Solution   The D720 keypad must be programmed AREA WIDE scope only. Account or Panel Wide scopes are not supported by this keypad.   Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3,D7412GV3, D9412GV3, D7212GV4, D7412GV4, D7412GV4, D9412GV4, D720
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    ‎06-27-2018 04:24 PM
    Issue How can Force Arming the D4412/D6412 be disabled on Command Centers? Solution It is not possible to disable force arming on keyfobs. To disable force arming at Command Centers on the D4412/D6412: 1) Go to PANEL WIDE PARAMETERS, Global Open/Close Options and Arming Options and find 'Bypass/Force Arm Limit and change from Unlimited (default) to 1 Point. 2) Go to POINT PARAMETERS and Point Index Configuration. For all programmed points in the panel, ensure Bypass/Force Arm (Yes/No) is set to No.
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    ‎06-22-2018 09:19 PM
    How to bypass the tamper input on the DX2010.
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    ‎06-22-2018 07:25 PM
    How to correct the D8128A is inoperative when wired according to terminal labeling. D7212B,D7212B1,D9112B,D9112B1,D8129,D7112
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    ‎06-20-2018 07:29 PM
    How to force the DS7240/DS7220 to answer remote programming software. DS7240,DS7220,DS7445I,DS7447I
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    ‎06-20-2018 02:03 PM
    How to determine which zones are indicated by the 8 LEDs on the D720 when more than 8 zones are in use.
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    ‎06-19-2018 10:24 PM
    How to clear alarm memory on the D720 keypad.
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    ‎06-19-2018 02:20 PM
    Can the D220A Keypad be used with a D2112? How to determine which resistor to cut from the D220A Keypad to work with a D2112 panel. D220A (8 led),D2112,D2412,D2812,D2212.
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    ‎06-18-2018 04:35 PM
    How to interpret Missing Command 7 or Command 9. Why are points 72 or 136 showing as MISSING in view point status? Why are points 128 or 248 showing as MISSING in view point status? D7212B,D7212B1,D9112B,D9112B1
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