About Central_Support

Question   How many Remote Keypads can be set as automatic connection to one Controller?   Answer   Maximum is 3. If you add more than 3 then you will get "Keypad Fault"  message on the controller. For more details on system limits please look at controller system information document. ... View more

KD55 element has been added in RPS but the option to set usage type to fire for the inputs is not available.   Step-by-step guide   To enable usage type fire follow the steps below: Add the KD55 element to LSN bus. Select the label box or select the usage type box with your mouse. Then press CTRL+ALT+F on the keyboard. You should get window as shown below and after clicking OK on the message usage type fire will be available.   ... View more

Question   Where can I restart the activation or delay period in FSP-5000-RPS if a new activation is triggered?   Answer   Use the 'Any matching new event will restart the activation/delay period' function as shown below: ... View more

Question   Why the fire status display of the controller does not show all fire detectors in fire condition?   Answer   The fire counter shows number of groups that have triggered a fire alarm. So, if you have triggered two detectors in same group, the count will only go up by one not two as they are part of same group. If individual count is required, then use separate groups. ... View more

Question   What can be used to clean the bubble of my Bosch AutoDome?   Answer   Bubble Handling and Cleaning The bubble is made of Polycarbonate. This material provides high impact resistance. Its optical clarity is comparable to glass or acrylic, although its surface is much softer. Special care is required when handling and cleaning the bubble to avoid scratching it. Handling The bubble is packaged with a protective plastic sheet. It is recommended that the bubble remain stored this way until it is ready to install. Limit handling the bubble, as any scratches can quickly affect visibility. Cleaning If cleaning the bubble is required, use the following procedures and comply with all the warnings listed below. Cleaning the Bubble Interior The extremely soft interior surface should not be cleaned by rubbing or dusting with a cloth. Use clean dry compressed air, preferably from a spray can, to remove any dust from the interior surface. Cleaning the Bubble Exterior The exterior of the bubble is hard coated for extra protection. If cleaning becomes necessary, only use cleaning solutions and cloths suitable for cleaning safety glass lenses. Dry the bubble thoroughly with a dry nonabrasive cloth to prevent water spots. Never scrub the bubble with any abrasive material or cleaners.   Cleaning the Bubble with cleaning solutions procedure Disconnect the power to the camera. Remove the camera from its mount and place it on a flat work area with a soft surface. Make sure the base is on the work surface and the bubble is pointing up. Remove the bubble from the Autodome. Hold the bubble up to a ceiling light and look through the bubble. Note any smudges, debris, or other substances on the inner and outer bubble surfaces. Remove with fresh water excessive dirt/sand/debris to prevent this can scratch the bubble during cleaning Clean the bubble surfaces using NOVUS No. 1 Plastic Clean & Shine (available at available at https://www.novuspolish.com/plastic_clean_shine.html) and a clean soft paper towel/soft cloth. Take care not to scratch bubble surfaces. Spray the cleaning solution onto the paper towel/soft cloth. Begin cleaning the bubble interior from the bottom-most part and continue cleaning to the outside edge. Apply more cleaning solution to the paper towel/soft cloth as necessary to remove all substances. Use a dry paper towel/soft cloth to wipe the inside of the bubble again to ensure that no moisture is left. Hold the bubble up to the ceiling light again and look through the bubble. Check that any smudges, debris, or other substances on the inner and outer bubble surfaces have been removed. Clean again if necessary. Assemble the bubble back to the Autodome. Spray cleaning solution onto a new paper towel/soft cloth and clean the outside of the bubble to remove any fingerprints left on the bubble. Apply power to the camera.   Do Not: Do Not use abrasive or highly alkaline cleaners on the bubble. Do Not scrape the bubble with razor blades or other sharp instruments. Do Not use Benzene, Gasoline, Acetone, or Carbon Tetrachloride on the bubble. Do Not clean bubbles in the hot sun or on very hot days.   ... View more