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It is possible to add ONVIF compliant cameras to Bosch Video Management System as live only devices or as VSG devices (then the cameras will also record). This article explains how to add an ONVIF camera as VSG device in full Bosch Video Management System. We recommend using Bosch Workstations and Servers. They are fully tested and optimized for Bosch Video Management System.   Article requirements: BVMS installed ONVIF camera. Please refer to BVMS - ONVIF Device compatibility for additional information. PC/ Server/ Workstation   Step-by-step guide:   Step 1. Add the camera to the system There are 2 options in adding the camera. You can either Scan for ONVIF Encoders, or Add Camera, then chose the type of camera   Via Scan for ONVIF Encoders Right click on the Streaming Gateway Once this is initiated, there should come back a result of all cameras that appear to be ONVIF compliant. Highlight the camera to be added and click the “Assign” button and click “Next” button.   Camera needs to be authenticated: Initially there will be a locked symbol. To allow functionality of the camera within the VSG, this needs to be unlocked. Enter in the correct username and password that is required for the camera account. The above camera is now unlocked. This will now appear under the Streaming Gateway.   Manual addition of the device Alternate method to auto scanning is to use the manual addition of the device. This is useful when a scan does not pick up the device due to network port blocking being in place, or older/non-compliant firmware in the cameras. This may get around these problems. Right-click on the Streaming Gateway, and choose “Add Encoder/camera” then choose “ONVIF Encoder”   Add in the following details: Name Network Address and Port (Port will normally be 80, unless otherwise specified in the camera) Username and Password In some cameras they will use another admin level account. Please check with camera manufacturer for details. Click the < Test > to ensure State shows unlocked. Click the < Ok > to add the camera/encoder. Step 2 Now the camera should appear in the Device Tree under the Streaming Gateway.   Step 3 Time settings Ensure the Camera times are set correctly. Some cameras will require an NTP server onsite to synchronize time. Others will work with SNTP. Regardless, a time server needs to be present on the system, else drift will cause recording to eventually fail. You can also select the camera recording profiles in the camera, or leave it as default. Quality and bandwidth will be dependent on these settings. If unsure, refer to camera manufacturer for settings to be chosen. Remember to click the save   Step 4 Recording Cameras need to be added to the Logical tree to ensure recording will occur. Go to “Maps and Structure”. Drag the camera from the left pane into the middle pane, and drop it onto the “Logical Tree”. You can change the name in the logical tree to something meaningful. Click the save. VSG “Camera and Recording” settings need to be checked: Confirm that the VSG camera is listed in the table, and that it does exist in the correct location, ie “Logical Tree” or another folder. The other side of the table lists the type of Recording. This needs to be entered in correctly. Most important is to not exceed the calculated Retention time for your system. If “Storage Min Time” is too high, then your system will get to a point where recording will stop, until the Minimum Time is expired. Storage Min Time < Actual Retention time < Storage Max Time. Note: In newer versions of BVMS, Storage Max Time can be set to “Unlimited”. This will allow recordings to be kept indefinitely, until it is full. After which the oldest recordings will automatically be deleted to make space for newer ones.   Once you will click the Save button and Activate you will see the camera in Operator Client:   ONVIF Camera – What parameters to put in. Every camera manufacturer have different credentials to add cameras as ONVIF devices to Video Management Systems. E.g.: Adding a Bosch Camera to an ONVIF compatible VMS, will require the highest level account to be entered in. i.e. username: service password: <default is no password> Stream selection needs to be done at the camera end, whilst the BVMS system only accepts was is sent to it from the encoder/camera. There will be an option within the Configuration Client: Camera | Video Encoder Profile to adjust settings. For best setting parameters, refer to camera manufacturer recommendations.   General Checks: Ensure the following areas have been checked. Networking Port forwarding/blocking Firewall, if present Hardware Routers/Switches/Firewalls and their rules Time Sync Ensure all devices are synced to a reliable time server, and all devices have correct time zones, and daylight savings have been selected as required. Cameras ONVIF compliant. Please refer to BVMS - ONVIF Device compatibility for additional information. Have the correct settings been supplied by the manufacturer to allow device to be added as an ONVIF device.   Other useful information: Which is the VSG preparation to support ONVIF Profile T in BVMS 10.0? Initial information and logs to troubleshoot live and playback issues of ONVIF cameras in BVMS How to add ONVIF camera in Bosch Video Management System (BVMS)? - Live only ... View more

Question   Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer   Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras ... View more

This article explains how to connect an INTEOX camera to the S&ST ecosystem using Configuration Manager (7.20 and later).   Step-by-step guide:   1.Before start   Check the download-store if there is a new firmware available for the INTEOX model Ensure that the DNS address is filled, for example 8.8.8.8 Ensure that a timeserver is configured   2. Register the camera to Bosch Remote Portal   Start Bosch Configuration Manager  Authenticate the camera(s) to be added to Bosch Remote Portal in Devices or My Devices tree (Right click > Set Session Authentication > enter service level user and password > click OK) Select Connectivity tab and Cloud services sub-tab In field Bosch Remote Portal switch Operation to On and click Save Only with a proper DNS set the camera will  be able to communicate with Bosch Remote Portal, wait till it says "Ready for cloud service" Click Register button Enter your user name and password of Bosch Remote Portal and click Connect > the cameras show ‘Registered’ and appear in your account in Remote Portal   3. Log in to Remote Portal and register the camera with the S7ST ecosystem   Once you have logged in to the Bosch Remote Portal using your credentials, on the camera's page, select the Installed Apps pane. Make sure the S&ST Connection is on before proceeding (eneable to ON by clicking on it), then click on Register Device to continue. Login to the Security and Safety Things Ecosystem with your credentials or register first if you don't have any yet You will see that the camera is now registered with S&ST ecosystem. Restart the MIC, "Remote portal" and "App Management" are now active and connected   Nice to know: For a better understanding of using the Bosch Remote Portal, S&ST ecosystem and INTEOX cameras, we encourage you to join our online Inteox product line introduction training from Bosch Building Technologies Academy! ... View more

Causes   DIVAR IP all-in-one 5000 (DIP-5244IG-4HD) without the video card: When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop. The scaling seems to be off. Note: The DIVAR IP all-in-one 5000 (DIP-5244IG-4HD) is the model without the added video card. The production units of the DIP 5k AiO can run Operator Client locally on the DIP5k AIO without the higher end graphics card and display at least 4 1080p cameras @ 15fps as long as the I-frame distance was well over 30. The units without a graphic card (like DIP-5244IG-4HD) should not run the Operator Client locally; only remote viewing, with the Operator Client running on a Workstation or suitable PC, is recommended. Doing it any other way may produce inconsistent results, see attached pictures. ✓ You can run the Configuration Client from the Kiosk. ✓ If you logon to the desktop with the BVRAdmin account, you can run the Operator Client from the console (desktop) on the unit. On this unit this is only supported for diagnostics/ testing purposes. This falls under the same category as the Remote Access to the unit.                ✓ The Central GUI should be used for "configuration and operation management." It does not mention watching videos from the same GUI.                 ✓ You can attach a single monitor to the AiO, in order to run the Configuration Client from the Kiosk (Management purposes).   ⚠️ When using a remote workstation/ computer, to run the BVMS Operator Client remotely, the workstation / computer should meet the hardware and OS (Operating System) requirements for such use.  ◦ The hardware and OS (Operating System) requirements can be found in the datasheet of each version of BVMS Operator Client you use. Select the product family from the official Bosch Security and Safety Systems page, go to Downloads area and download the data sheet. ◦ Bosch strongly urges customers to use the driver versions mentioned in the following BVMS Release notes. This ensures that the software can perform its task reliably and the specified performance. On the units with Graphics Cards you can run both: Operator Client and Configuration Client from the Kiosk and get consistent results, without any changes. ◦ Please also refer to the following Datasheet for the Models with and without Graphic Cards.   Solution   The attached .zip file contains a script to check for the credentials to run the script and set the proper scaling on the desktop.   Installation Notes:   The script must be run with Administrator rights. Logging to the desktop with the BVRAdmin account to run the script, will require a reboot to go back to the Kiosk; as a result, there will be a short interruption on the recordings in the unit. If the unit is defaulted for any reason, the  script will have to be run again.   ... View more

Question   Why the Windows license key and System ID are the same on all my DIVAR IP 6000?   Answer   These units come pre-licensed from the factory and they have an OEM (Original Equipment Manufacturer) license activated. Please see more information about OEM on the Wikipedia link below:  https://en.wikipedia.org/wiki/Original_equipment_manufacturer According to its datasheet, all components relevant to the usage of DIVAR IP 6000 as storage array in a Bosch recording solution are pre-installed and preconfigured. Simply connect to the network and power the unit up — DIVAR IP 6000 is ready to begin recording straight out-of-the-box. ... View more