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Question   Why is it important to update CameoSDK with every release of BVMS?   Answer   The Cameo SDK is only backwards compatible, same as the Operator Client. According to the BVMS - Upgrade and Migration guides (boschsecurity.com): The CameoSDK acts as a Client to the server, and benefits from the same compatibility as the Operator Client. It is important the CameoSDK is updated with every release, as this allows it to connect to older as well as the latest BVMS versions. If a BVMS upgrade is done, the application using the CameoSDK should be re-compiled together with the correct CameoSDK version.    Nice to know: See here more articles related to BVMS – SDK topics. ... View more

Question   Does the DIVAR IP 7000 (DIP-71XX) support more than 128 channels?   Answer   Please check the following DIP Whitepaper: On page 5, it is shown that the unit supported 128 channels before upgrading. After upgrade to BVMS >= 11.0, having the MBV-BPLU-DIP base, the channels licenses limit is 256 channels (page 8).    Nice to know: License expansions missing after upgrade to BVMS 11 in Remote Portal How to activate a new license for BVMS v11.0 or above? Which are the Load-balancing parameters for DIVAR IP and DSA E-series? ... View more

Question   What's New in Video Security 3.6 for Windows, Android and iOS?   Answer   Welcome to the 3.6 release of Video Security for Windows, Android and iOS. There are new features in this release, some of the highlights include:   New Features Users migrating from the Site Monitor app can now arm and disarm sites in Video Security Client   Changes / Bug Fixes   Improvements when using multiple accounts When using an Alarm Management account, cameras will now connect locally if possible, for better performance and reduced bandwidth consumption Fixed a bug where locations on the map were no longer correctly displayed Dropbox option for camera driven export has been removed (no longer supported by camera models)   💡 Check here the Release Letter of Video Security Client v.3.6.0. ... View more

The following instruction describes how to configure the data disk in a RAID1 configuration on the DIVAR IP all-in-one 4000.  WARNING The configuration of the data disks in RAID1 will cause DATA LOSS on the disks used to create the RAID configuration   ⚠️ Note: Software-based RAID is also vulnerable when the OS drive fails as the configuration is software-based, in effect losing the RAID configuration and thus also the data. Requirements: A Bosch DIVAR IP all-in-one 4000 system is in place ready with OS and BVMS installed and configured.   Overview: Configure RAID1 Create RAID 1 volume Enable Server service Create LUNs Disable Server service Add and format LUNs in BVMS   Step-by-step guide   Configure RAID1   Create RAID 1 volume 1. On the start menu type Create and format hard disk partitions and click to open.   2. If the data disks are displayed as Unallocated jump to step 4. If they are displayed with labels Data and Data2, right click on the disk with label Data and select the option Delete volume...   3. Click Yes to proceed. Repeat step 2-3 for the disk with label Data2.   4. Right click on one of the Unallocated disks that will be used to create the RAID 1 and select the options New mirror volume...   5. A New Mirrored Volume wizard will pop up and click Next to proceed.   6. Select the second disk for the RAID 1 from the Available disk pool and click Add.   7. With both disks for the RAID 1 on the Selected disk pool click Next.   8. Select the letter that will be assigned to the RAID volume and click Next.   9. Configure the volume with File system: NTFS, Allocation unit size: Default, Volume label: Data, check the option Perform a quick format and uncheck Enable file and folder compression. Click Next.   10. Review volume configuration and click Next.   11. A popup windows will appear for confirmation. Click Yes to proceed.   12. After finishing the process both data disks will have the same letter and label assigned and will be part of a RAID 1 volume.   Enable Server service   1. Open Start menu and type Services to open the Services manager window.   2. Search the service list for the service named Server.   3. Double-click the service Server to open the configuration window.   4. Change the Startup type from Disabled to Manual and click Apply.   5. Click Start to start the service and click Ok to close the Window.   6. Close the Services window.   Create LUNs   1. Open Server Management and select iSCSI tab.   2. Click on the text To create an iSCSI virtual disk, start the New iSCSI Virtual Disk Wizard.   3. Select the option Type a custom path and enter the letter assigned to the new RAID 1, defined on step 6 of Create RAID 1 volume section (Example: E:).   4. Type the Name of the LUN (normally used the format vhd_"drive letter""sequential number", example: vhd_E1 but naming scheme is optional).   5. Change the unit size to GB and configure the size of the LUN to 2000GB (if less than 2000GB are available configure the size of the LUN to the available minus 50MB).   6. Uncheck the box to Clear the virtual disk on allocation and click Next.   7. Select TG0 from the list of Existing iSCSI targets   8. Review the information and if correct click Create.   9. When the process finishes click Close. Repeat steps 4 through 8 while there is space available to create the LUNs).   10. In the end all the LUNs should be listed on the iSCSI Virtual Disks list.   Disable Server service   1. Open Start menu and type Services to open the Services manager window.   2. Search the service list for the service named Server.   3. Double-click the service Server to open the configuration window and click Stop to stop the service.   4. Change the Startup type from Manual to Disabled and click Apply.   5. Click Ok to apply changes.   6. Close the Services window.   Add and format LUNs in BVMS   1. In BVMS, right click on the Pool where the LUNs will be added, select Add iSCSI device and fill it with the required information. Click Ok to proceed.   2. In the added iSCSI device select the LUNs tab to see the unformatted LUNs of the iSCSI device.   3. Check the Format boxes of all the unformatted LUNs and click Format LUN.     4. A dialog box will popup for confirmation. Click Ok to proceed.   5. After finishing the format all the LUNs shall be displayed as formatted.    For a better understanding of the use of our Bosch products, we encourage you to join our online Trainings from Bosch Building Technologies Academy ... View more

The article describes how to ensure the delivery of the IVA events to Genetec Security Center via Hybrid Driver ( Other ( CPP13 or newer) driver )   Symptom:   Motion detection for a PTZ Preset does not alert for VCA rule created on Camera (Mic Inteox) itself, instead only alert for VCA rule created via ONVIF interface via Genetec.   Step-by-step guide   To correct the behavior, Genetec Security Center should be configured to let the unit manage its own VCA rules. Open Config Tool from Genetec Security Center Sever. Select "Video" task.   Select the Unit under the archiver and expand. Then select the Camera itself. Switch to the "Video Analytics" tab.   lear the check box next to "Configure motion detection on unit" and apply. The Camera should reconnect and comeback. ... View more