About Central_Support

 Info For the current article, the following devices/firmware/software versions were used: Configuration Manager v.7.72.0106   The Table view provides the option of presenting a summary of specific settings for individually selected devices in the form of a clearly arranged  table.  The content of all main tabs and sub-tabs can be exported in *.csv format. It may happen that the Table view option not being visible in the Configuration Manager menu, on the left side.   Follow the steps below in order for the Table view icon to be displayed in the Configuration Manager menu.   Step-by-step guide   1. Go to Preferences > Appearance > click on the Edit Toolbar...  button   2. Select Table View... option from the Available actions list and click on the right arrow to move it to the Showed actions list:   3. Move the Table View... option on the top of the Showed actions list > click OK   The Table View... option should be now visible in the Configuration Manager menu and you can start using it!    Nice to know: How to create the Configuration Manager table view export? How to import a group of cameras from Configuration Manager in Project Assistant App? ... View more

The "User Manual Bosch AI Alarm Verification Plugin for Milestone XProtect" is a comprehensive guide designed to assist users in integrating and utilizing the Bosch AI Alarm Verification Plugin with the Milestone XProtect video management system. The document outlines the necessary prerequisites, detailed installation steps, and configuration options to effectively use the Pluginfor enhanced security operations.   Prerequisites:   To get started with the Bosch AI Alarm Verification Plugin, the following are required: Milestone XProtect System Components: XProtect Management Server XProtect API Gateway XProtect Event Server XProtect Log Server XProtect Management Client XProtect Recording Server XProtect Smart Client Bosch AI Alarm Verification Plugin: The installer for this Plugin must be downloaded. Remote Portal Account: An existing account with the correct company set as the default.   Content Overview:   The manual is divided into several key sections: Add Cameras to the Milestone XProtect System: This section guides the user on integrating cameras into the Milestone XProtect system, ensuring they are ready for AI alarm verification. Install the Bosch AI Alarm Verification Plugin and the Bosch AV Gateway via the Installer: Step-by-step instructions to install the necessary software components to enable the AI alarm verification features. Register in the Remote Portal: Detailed registration process within the Remote Portal to link the Plugin with the cloud services. Register the Milestone Instance and the License in the Remote Portal: How to register the Milestone instance and license in the Remote Portal to activate the Plugin's features. Add the Gun License to the Camera and Set the VCA Tasks: Instructions for assigning the gun detection license to specific cameras and configuring Video Content Analysis (VCA) tasks. Add Camera to Gun Verification in the Bosch AI Alarm Verification Plugin for Milestone XProtect: Steps to link cameras with the gun verification functionality within the Plugin. Raise an Alarm and Check the XProtect Smart Client: Testing the system by raising an alarm and verifying the response in the XProtect Smart Client.   Extra Configuration Options:   The manual also includes additional configuration and maintenance options: AI Filter Intensity: Customizing the intensity of AI filters for alarm verification. IVA Task Configuration: Setting up Intelligent Video Analytics (IVA) tasks for enhanced monitoring. Individual Settings for Each Camera: Tailoring settings specific to each camera to optimize performance.   Extra Maintenance Tasks:   Further sections cover maintenance tasks such as: Delete a License: Instructions for removing a license when no longer needed. Remove a Camera: Guidance on how to properly remove a camera from the system and the Plugin. This user manual is essential for administrators and security professionals looking to leverage Bosch's AI capabilities within their Milestone XProtect environment, providing them with detailed procedures and configuration options to enhance their surveillance operations.  ... View more

The camera has 3 places where an identity can be set. SAN field in the certificate. CN field in the certificate. Identity field at the 802.1x config > typically not used If one is not present or invalid, it will automatically go for the next name/ identity as fallback when denied by the server after one or two failed attempts. The order in how it get used is different between the platforms. RTOS (CPP4, 6, 7, 7.3) and Linux(cpp14) -> (1) SAN – (2) CN - (3) Config Inteox (CPP13) -> (1) Config - (2) SAN - (3) CN   In order to add the Subject Alternative Name, you can use "Bosch Configuration Manager" or the camera's web page using latest Firmware LINUX - FW 9.40 or newer Android - FW 8.93 or newer RTOS - FW 8.90 or newer   Step-by-step guide   Open Configuration Manager and select the camera for which the Subject Alternative Name of its certificate should be added Authenticate on the camera and go to Service > Certificates Select one of the 2 options below where the Subject Alternative Name can be added:    SAN (subject alternative name): When using a DNS name in the SAN (subject alternative name) it is important to keep this identical to the identity known by the Domain server (Identity = CN). When authentication takes place and a DNS name is detected, this will be used as identity and the CN will be ignored. Note: According to RFC5216 the EAP-TLS Identity must be identical to the 'subjectAltName' field in the certfictate, if present.    Nice to know: Bosch IP cameras: authentication failed in RADIUS server due to unsupported certificate ... View more

Question   What is the recommendation regarding the Windows update cycle for operating systems used with BVMS?   Answer   There are several Windows Updates and Microsoft Updates, such as the ones below: KB5012119 KB4486153 KB4553680 KB4549947 KB4589208 KB5036896 KB5011574 KB5037017 Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide. Patches for these important issues should be installed. A major operating system update is recommended every two years. The Windows Lifecycle fact sheet (support.microsoft.com) is published by Microsoft and describes the current state of its operating systems (https://learn.microsoft.com/en-us/lifecycle/faq/windows). You can check this information on the following document, page 7: How can I protect my security system (IT security perspective: BVMS - Securing the Security System)?   ... View more

Question   Why is it important to update CameoSDK with every release of BVMS?   Answer   The Cameo SDK is only backwards compatible, same as the Operator Client. According to the BVMS - Upgrade and Migration guides (boschsecurity.com): The CameoSDK acts as a Client to the server, and benefits from the same compatibility as the Operator Client. It is important the CameoSDK is updated with every release, as this allows it to connect to older as well as the latest BVMS versions. If a BVMS upgrade is done, the application using the CameoSDK should be re-compiled together with the correct CameoSDK version.    Nice to know: See here more articles related to BVMS – SDK topics. ... View more