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This guide is meant to help you adding new cameras in VRM in Configuration Client and display their images in Operator Client. Before adding a new camera there are a few things that need to be taken into consideration: You are not exceeding the maximum number of channels allowed. Each unit has a maximum number of channels. For example: DIP 5000 AIO the maximum number of channels is 42 DIP 6000/ 7000 AIO the maximum number of channels is 128 You have the necessary number of licenses installed on the system The units come with 8 channels pre-licensed. If you want to add more cameras or encoders/ decoders, you need first to make sure that licenses have been purchased. The system has enough storage to cover the retention time of the cameras. If there is no storage available, there is a risk that your system will stop recording. The bandwidth available of the unit is not exceeded. For example: Bandwidth DIP 5000 AIO: 170 Mbit/s Bandwidth 6000/ 7000 AIO: 550 Mbit/s Article requirements: Operator Client Configuration Client Camera PC/ Server/ Workstation   🚩 Similar steps must be followed in versions newer than BVMS v10. Only the Configuration Client interface is different in newer versions of BVMS.   Step-by-step guide   If you would like to assign a camera image to an Image pane from Operator Client and display its image you need first add the camera in VRM and in the Logical tree from Configuration Client. A) Add camera in VRM and Logical tree from Configuration Client: a) Open Configuration Client and select the main window Devices b) Expand the VRM devices > Right click on the Local VRM (Local VRM may have a different name if you have changed it; in this example is "Paris Lab") > select Scan for Encoders c) BVMS Scan Wizard window is going to appear and all the available encoders in the network are going to be displayed. Select the device that you want to add to the system > Assign > Next d) Complete the password of the camera > Finish. The camera will be displayed under the VRM Pool e) Go to "Maps and Structure" tab > Expand VRM Devices >Expand Local VRM ("Paris Lab" in this example) > Expand Pool f) Drag the camera you added before and drop it into the Logical Tree g) Save your changes  and Activate working copy of configuration   > OK B) Display images in Operator Client a) Open Operator Client b) Go to the Logical Tree tab > Your camera will be visible in the logical tree from the left side c) Drag and drop the camera in the Image pane area or right-click on the camera and click Show in next free Image pane from the Logical Tree > The camera image is displayed. Double click on the camera image if you would like to see only the image of the camera you added before.   Nice to know: For a better understanding of our Bosch Management Software and products, we encourage you to join our online Trainings from Bosch Building Technologies Academy When completing the Training Plan you will be able to register for a Expert Level classroom Training offered in different countries across the globe! ... View more

Bosch Video Streaming Gateway (VSG) is a separate “Sub-Service” of VRM that can run independently, or in conjuction with VRM. VSG acts as an iSCSI NVR for non iSCSI capable devices. VSG is specifically designed to provide integration for 3rd party ONVIF, JPEG, RTSP, and legacy H.263 Bosch devices. The base functional capabilities of VSG are as follows: One VSG Server Platform can support 7 VSG Worker Instances Each Worker Instance can support 32 Cameras The total supported cameras for one VSG server is 224 Cameras Step-by-step guide   Calculating Throughput: VSG throughput and performance is determined by several factors: The server platform it is installed on The iSCSI target it is writing to The number of possible clients in the VMS The number of cameras assigned to the VSG When designing a system, all of these factors must be considered in order to build a cleanly-functioning system.   Understanding Basic Throughput: 1. When using a standalone server, the VSG throughput will vary based on the hardware platform itself: Older generation servers could provide 350 to 400 Mb/s of throughput. o This includes both the RTSP pull from cameras, as well as the iSCSI push to the storage target The new Generation 10 Server can supply 3000 Mb/s of throughput: 1500 pull 1500 push 2. The second part of the equation is the available throughput of the iSCSI target. NetApp 2800 single Controller with no expansion shelves = 650 MB/s Example Calculation In a VSG standalone sever scenario with a camera that is streaming at 3Mb/s: 3 Mb/s pull 3 Mb/s push 3 Mb/s Viewing (1WS)   Bandwidth calculation for a single camera would be 9 Mb/s. A 100 camera system would be calculated at a theoretical worst case scenario 900 Mb/s: 300 Mb/s pull and 600 Mb/s push   VSG and Recording Appliances: VSG and Recording appliances are a unique situation: The VSG and iSCSI are located on the same platform Throughput is still limited to the hardware capabilities of the Appliance Based on RAID 5 configuration: ⚠️ When utilizing a Recording Appliance with VSG, throughput will be slightly lower. The VRM numbers are based on individual cameras performing and iSCSI "Push". VSG is performing a "Pull" to bring the video into the system.   Nice to know: BVMS system design guide includes also a relevant VSG section. ... View more

Question   The Dashboard of Bosch cameras shows a lot of data points and general information about them, including details about their temperature as well. Is it a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras? Answer   The first temperature is the current internal operating temperature of the camera. The second in parenthesis is the MAX ever lifetime recorded temperature that specific camera had reached. These indoor models have a higher temperature than normal because the temperature cannot disperse so easily. It’s a normal situation for NDI-5503-AL having an average of 80 degree when running on high performance functions, for example: 5Mp30 / H.265 / EVA / IR illumination Don’t be afraid, an icon should appear if the camera is overheating.   Good to know: If you notice that the temperature is higher than usual, you can perform a firmware upgrade. This can help in some cases. Access downloadstore page and download the CPP file that fits your camera and upgrade it to the latest firmware. ... View more

Question:   Was the following message displayed when you tried to enter the product key? "This key didn't work, please check it and try again, or try a different key." What can you do if the Windows product key cannot be activated on your DIVAR IP?   Answer   DIVAR IP needs to have an active network link during installation. Make sure that the network switch you are connecting to is powered on. The system setup steps can be found here (page 24, chapter 5). Please perform a recovery to the unit using the DVD from the box and follow the instruction above.   Important: All DIVAR IP systems are preconfigured with default network, user and iSCSI settings. – IP Address: automatically assigned by DHCP (fallback IP address: 192.168.0.200) – Subnet mask: automatically assigned by DHCP (fallback subnet mask: 255.255.255.0) – The default IP address must not be occupied by any other device in the network. Make sure that the default IP addresses of existing DIVAR IP systems in the network are changed before adding another DIVAR IP. ... View more

Question:   Often, the camera image is running fine, then begins to stutter when the objects are in moving scene or in a complex environment. Your view starts looking like a slideshow, things get visibly choppy and swaying objects start to move less fluidly. This behaviour can be controlled by changing the frames per second (FPS) value or upgrading the Firmware of your camera. ❓ But where can you find or change the frame rate & Firmware settings of Bosch cameras?   If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer. So, keep reading this article and find out where you can get multiple information including the Firmware version of your camera, from a single comprehensive system overview page.   Answer   A) Frame rate, measured in frames per second (FPS), reports the number of times your graphical hardware redraws the screen every second. The frame per second option (FPS) can be found and modified on each Encoder Profile used. For this, open one browser and type the IP address of your camera. Login with its credentials and access Configuration tab > Camera > Encoder Profile > Encoding Interval Please note that the maximum value is set in Camera > Installer Menu >  Sensor Mode Note: If you want to change the structure of the GOP (group of pictures) and other more in detail settings of the encoded succession of frames, access the Expert Settings from the Encoder Profile menu. Important: For the new settings to be applied, you have to press the “Set” button at bottom of page.   B) The FW (Firmware) information can be found in Configuration > Service > System Overview Compatibility of the Firmware with BVMS version can be checked in the Release Notes > BVMS version > Versions chapter. The Release Note with information for all BVMS version released can be downloaded from here. ... View more