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    Security: Access Control

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    Wednesday
    This article may be useful for individuals that have a problem applying licenses in AMS 5
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    2 weeks ago
    This article explains in a step by step guide how can you setup pincodes to work in AMS 4.0
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    ‎03-14-2024 09:02 AM
    Alert Units are separate boards that contain 2 wet relay outputs that can be used to attach a "strobe" or a horn "siren" to trigger in the event of an alarm condition. This article will describe how to add an Alert Unit to the Security Escort software.
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    ‎03-11-2024 08:40 AM
    This guide would be useful if a relay needs to be triggered from an access event to a external system. Ex: to sound a siren, turn on an LED, trigger another external relay, etc.
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    ‎03-07-2024 04:42 PM
    Once an elevator door model is used on an AMC controller in AMS, no other door models can be added to that controller.
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    100% helpful (1/1)
    ‎08-21-2023 09:41 AM
    Very often, it is easier to troubleshoot most AMS problems when logging is enabled. By default, this option is disabled in AMS. These steps will detail how to enable logging for AMS. Step-by-step guide  Log into the AMS server or client with administrative privileges 2     Click on the “Configuration” option\ 3     Next select the “Options” selection 4     Select the “Debug logfiles” option 5     Now check the “DMS, Terminal and MAC name” under the (Technicians) column. Leave the options under the (Support) column Unchecked unless specifically directed to. 6     In order for the logs to be available, the AMS server PC will need to be rebooted 7     After the AMS server is rebooted, reproduce the issue and it should now be listed in the log files for engineering to evaluate.    The log files are typically located in the C:\ProgramData\Bosch\Sicherheitssysteme\Access Management System\Logs
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    100% helpful (1/1)
    ‎07-04-2022 10:02 AM
    This article can help with adding maps to a Security Escort system.
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    ‎07-04-2022 09:37 AM
    This article could be useful for you in case of AMS_RPS integration issues
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    ‎06-09-2022 10:51 AM
    This article contains how-to series about data migration from Access Professional Edition (APE) to Access Management System (AMS).
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    ‎06-01-2022 04:59 PM
    This article may be useful if migrating an Access Professional database to an AMS system
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    ‎04-26-2022 08:50 AM
    When upgrading from a version 2.xx escort to a version 3.xx, one of the steps is to backup and restore a transponder.xml file.
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    ‎04-11-2022 02:06 PM
    This article contains the part numbers for the Security Escort licenses 
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    ‎03-31-2022 02:58 PM
    This article describes the use of the AECT utility within the AMS installation folder, that will check your PC specs to see if AMS can be installed. This is only a "guide" as to the recommended specs for installing AMS.
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    ‎03-18-2022 02:13 PM
    When adding doors in AMS, the software will by default, assign each door strike relay based on the first available unused output on the controller.
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    100% helpful (1/1)
    ‎03-18-2022 02:03 PM
    See the 3 different part numbers of a Security Escort USB dongle, depending on what license you currently have or want to obtain.
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    ‎03-07-2022 01:56 PM
    This article steps through the process of enabling the "pin or card" function in Access Professional Edition
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    ‎09-21-2021 10:45 AM
      When logging to Access Management System (AMS), Visitor Management receive an error “Access Denied”.   Cause One possible cause is the user missing a “User profile”, or the User Profile doesn’t have execute rights for Visitor Management.   Solution One possible solution would be the following: Verify the user has a User Profile assigned. In AMS go to Configuration -> Operators and Workstations –> User rights Go to User Profiles, make sure to assign a profile if there is none.   Verify the Profile has execute rights for Visitor Management. Go to User Profiles, make sure the user profile assigned has provisioned the execution rights for Visitor Management. This rights may vary according to the user.   Note: The user and password to log in to Visitor Management are set under the “User account” tab.  
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    ‎09-21-2021 10:13 AM
    Disclaimer: this guide is intended for Windows advanced users. Knowledge on Windows registry and batch files is highly recommended. If you don’t have knowledge on modifying the Windows registry, do not continue as any mistake can damage the operating system.   Step-by-step guide   This document consists of three parts: Import or create a certificate to the RPS computer Enable Https and configure the certificate binding Import the certificate into AMS server  
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    100% helpful (1/1)
    ‎07-29-2021 08:30 AM
    This article will guide users on the process of adding a reader extension board to an AMC controller in AMS.
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    ‎05-18-2021 10:25 AM
    Causes One thing that can cause the Identity Server error is the "certificates" not being updated during the installation process. This error can happen on the server or the client.   Solution For a possible resolution to the issue, follow the steps below: On the AMS server navigate to C:\Program Files (x86)\Bosch Sicherheitssysteme\Access Management System\Certificates folder. Right click on the AccessCertificateTool.exe and select "run as administrator".  The following should come up:   Click in the output folder section and another window should come up with "save as" option. Leave everything default and select the save option: Next select the "Generate" option. When it is completed you should see a screen similar to the one below. Select restart and then test visitor management on the server and/or the client again.
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