Security: Access Control

Article describes how to troubleshoot a RDKYPRO login driver error

This article will describe how to properly add onboard readers to an RkP-2220.

A Device Type Mismatch error is showing in Alarm Monitoring.  This solution will provide steps that can be followed to resolve this error.

Article describes rdkypro "invalid badge, facility code and invalid card format" messages

This article explains how to manually revoke a client's rights to run a Readykey Pro application.

Possible solution for an erro message "invalid card format".

1.   Access the APE product page (below). Download and install APE into the new server/computer. https://commerce.boschsecurity.com/us/en/Access-Professional-Edition-3-8/p/68674539403/ 2.  Transfer the license from the old APE server to the new one. Technical Support requires a copy of the computer signature from both the old and new servers. 3.  Start the APE Configurator. 4.  Select Settings > License Activation (see figure 1). Figure 1 License Activation page. 5.  Capture a screenshot of the “Active license” page from both the old and new server computers. Email a copy of both screenshots to Technical.Support@us.bosch.com. The screenshot is recommended to ensure the Computer signature will be exactly as indicated on the page. 6.  Back up the database. Locate the tool “DbiTool”, located in the folder C:\BOSCH\Access Professional Edition\PE\bin. Open the tool and click the “Export all”  button (see figure 2). Figure 2  DbiTool page 7.  Manually back up the database and configuration folder. Locate the folder C:\BOSCH\Access Professional Edition\PE\Data (or locate the folder/path as modified during the initial install). Manually back up the “Data” folder. 8.  Import the configuration files and database to the new server computer. Manually paste the content of the “Export” folder contained within the previously backed up “Data” folder to the new server, in the same path: C:\BOSCH\Access Professional Edition\PE\Data\Export. The data folder also contains Formulas, Layouts and Pictures. Copy these items and add to the new server computer as needed. 9.  Use the APE configurator to import the configuration file. All Access PE configurations are stored in the folder “Data\Cfg”. The active configuration is called Active.acf.  Open the APE configurator, and click the   button. Choose the backed up Active.acf file. Activate the imported configuration using the   button. Propagate the active configuration to the controllers by pressing the   button. The dialog below appears. You can choose which configuration is sent to the controllers. Figure 3  Active Configuration page * Note: Before propagating the configuration to the controllers, make sure the old APE server is disconnected from the network. Import the database using the “DbiTool". Open the tool and click the “Import all” button. Note: The new APE server configuration will not be operational until the new license key is received from Technical Support and then added to the new APE server. 

Article describes how the error "Communication Initialization Failed" is corrected?

Article describes how todisable APE video verification.

How can the Door Opener be prevented from activating when the Request to Exit input is triggered?

This article has some of the rdkypro default passwords.

Article describes different types of ARD-RK40 readers

Article describes "invalid badge, facility code and format" messages

Article offers a possible solution for "free memory low" rdkypro message

Article describes how to setup schedular for archiving and purging the database

This article provides the solution when the computer cannot access the AEC2.1 if the Lantronix device is on the same subnet as the AEC2.1.

How do you upgrade an access panel in ReadykeyPRO?  Upgrading a panel becomes necessary if the current access panel does not have enough memory for the system or needs to be replaced for maintenance.

Why doesn't the Assign Card dialog box open when entering cardholders in Access Professional Personnel Management?

Article gives possible reason for green and white rdkypro icon in Alarm Moinitoring