Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Security: Access Control

    Sort by:
    ‎05-16-2018 05:57 PM
    Steps detailing connecting and initially configuring to an LNL-2220 access panel via the Web configuration page?
    View full article
    ‎06-05-2018 04:28 PM
    Article describes how to troubleshoot a RDKYPRO login driver error
    View full article
    ‎06-14-2018 02:38 PM
    This article will describe how to properly add onboard readers to an RkP-2220.
    View full article
    ‎06-12-2018 05:27 PM
    A Device Type Mismatch error is showing in Alarm Monitoring.  This solution will provide steps that can be followed to resolve this error.
    View full article
    ‎05-21-2018 07:59 PM
    How to reset an AMC2 controller
    View full article
    ‎06-14-2018 02:57 PM
    Article describes rdkypro "invalid badge, facility code and invalid card format" messages
    View full article
    ‎06-13-2018 02:47 PM
    This article explains how to manually revoke a client's rights to run a Readykey Pro application.
    View full article
    ‎05-25-2018 04:56 PM
    Possible solution for an erro message "invalid card format".
    View full article
    ‎05-15-2018 04:18 PM
    What does uplink/downlink frequency mean? C601,C471,C472
    View full article
    100% helpful (1/1)
    ‎03-11-2020 08:16 PM
    1.   Access the APE product page (below). Download and install APE into the new server/computer. https://commerce.boschsecurity.com/us/en/Access-Professional-Edition-3-8/p/68674539403/ 2.  Transfer the license from the old APE server to the new one. Technical Support requires a copy of the computer signature from both the old and new servers. 3.  Start the APE Configurator. 4.  Select Settings > License Activation (see figure 1). Figure 1 License Activation page. 5.  Capture a screenshot of the “Active license” page from both the old and new server computers. Email a copy of both screenshots to Technical.Support@us.bosch.com. The screenshot is recommended to ensure the Computer signature will be exactly as indicated on the page. 6.  Back up the database. Locate the tool “DbiTool”, located in the folder C:\BOSCH\Access Professional Edition\PE\bin. Open the tool and click the “Export all”  button (see figure 2). Figure 2  DbiTool page 7.  Manually back up the database and configuration folder. Locate the folder C:\BOSCH\Access Professional Edition\PE\Data (or locate the folder/path as modified during the initial install). Manually back up the “Data” folder. 8.  Import the configuration files and database to the new server computer. Manually paste the content of the “Export” folder contained within the previously backed up “Data” folder to the new server, in the same path: C:\BOSCH\Access Professional Edition\PE\Data\Export. The data folder also contains Formulas, Layouts and Pictures. Copy these items and add to the new server computer as needed. 9.  Use the APE configurator to import the configuration file. All Access PE configurations are stored in the folder “Data\Cfg”. The active configuration is called Active.acf.  Open the APE configurator, and click the   button. Choose the backed up Active.acf file. Activate the imported configuration using the   button. Propagate the active configuration to the controllers by pressing the   button. The dialog below appears. You can choose which configuration is sent to the controllers. Figure 3  Active Configuration page * Note: Before propagating the configuration to the controllers, make sure the old APE server is disconnected from the network. Import the database using the “DbiTool". Open the tool and click the “Import all” button. Note: The new APE server configuration will not be operational until the new license key is received from Technical Support and then added to the new APE server. 
    View full article
    ‎04-06-2021 08:43 AM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA)for Building Integration System (BIS). This article applies when: - You want to check if you still have a valid SMA to see if you are still eligible to get support via the Bosch Central Support team - You want to check if you need to extend the Bosch Assurance Agreement for Building Integration System (BIS) for yourself or your customer
    View full article
    ‎06-05-2018 04:33 PM
    Article describes how the error "Communication Initialization Failed" is corrected?
    View full article
    100% helpful (1/1)
    ‎05-11-2021 09:33 AM
    This article explains the integration of B/G intrusion panels in AMS.   The integration of B/G intrusion panels AMS requires the installation of the intrusion RPS API version V2.1.25920 or later only applies to AMS 3.01 version of AMS and for version 3.0 the API version is V2.1.25454, also the earlier AMS 3.0 version RPS cannot be installed on the same PC. For small installations it is possible to install AMS and RPS on the same computer, with the following prerequisites: • AMS has never been installed on that computer • SQL Server database has never been installed on that computer • You install RPS before AMS The RPS API must be installed on the same computer as the RPS tool. The RPS tool is needed to configure and manage the communication with the B/G panels. The RPS API conveys communications from AMS to the RPS tool, which then communicates with the panels. SDK communication to the B/G panels is integrated in AMS. No separate installation is required, but Mode2 and a Automation Pass-code must be enabled on the panel   Step-by-step guide   1. Install the RPS API on the RPS Computer 2. Make sure that these processes are running on the RPS PC 3. Set the Automation Device and change the default password. While you are in RPS, also set the date and time of the intrusion panel. After you finished the work in RPS, load the configuration to the panel and disconnect the RPS from it. 4. AMS > Configuration > Panels > RPS API configuration menu Set-up the connection parameters to connect AMS to RPS API "rpspc" is the name of the PC on which RPS and RPS API are running User name to login to RPS - Default: Admin Password to login to RPS - Default: 1111 Press to test the connection Test is successful: 5. AMS > Configuration > Panels > Panel administration menu Define: To which division of AMS the intrusion panel shall belong to Whether you want the panel users managed from AMS (Under administration) Whether you want the panel to be the part of MapView The access data to the panel 6. AMS > Configuration > Panels > Panel administration menu Define the access data to the panel Use the password you defined in RPS for the Automation Mode 2 Device connection 7. AMS > System data > Authorization profiles for panels menu: Create authorization profiles and assign area(s) of panel(s) to it. Define to which user group of the intrusion panel will be this Authorization profile assigned 8. AMS > Personnel data > Card menu, Intrusion tab: If the selected Cardholder is planned to be a Intrusion panel user as well, then select the checkbox and define the necessary data. Only the Pass-code the Language are mandatory, the rest can be left blank 9. It is manddatory that the date and time settings are properly set at the intrusion panel and synchronized with AMS Server 10. Until the RPS is connected to the intrusion panel, AMS cannot synchroniza with the panel.
    View full article
    ‎05-22-2018 12:45 PM
    Installshield Wizard for Microsoft SQL Server 2005 Express Edition Server Pack 3 (SP3).
    View full article
    ‎06-19-2018 03:45 PM
    Cannot utilize DX4020 or D9133TTL-E for a RPS network connection, and the Network Interface Module's settings and software version have been verified as correct. DX4020,D9133TTL-E  
    View full article
    ‎09-21-2021 10:13 AM
    Disclaimer: this guide is intended for Windows advanced users. Knowledge on Windows registry and batch files is highly recommended. If you don’t have knowledge on modifying the Windows registry, do not continue as any mistake can damage the operating system.   Step-by-step guide   This document consists of three parts: Import or create a certificate to the RPS computer Enable Https and configure the certificate binding Import the certificate into AMS server  
    View full article
    ‎04-06-2021 09:08 AM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Access Management System (AMS). This article applies when: - You want to check if you still have a valid SMA to see if you are still eligible to get support via the Bosch Central Support team - You want to check if you need to extend the Bosch Assurance Agreement for Access Management System (AMS) for yourself or your customer
    View full article
    100% helpful (3/3)
    ‎07-22-2022 08:15 AM
    Check this article and find out if it is possible to connect AMC IP controllers together via RS485
    View full article
    ‎06-05-2018 10:06 PM
    How can the Door Opener be prevented from activating when the Request to Exit input is triggered?
    View full article
    100% helpful (1/1)
    ‎08-21-2023 09:41 AM
    Very often, it is easier to troubleshoot most AMS problems when logging is enabled. By default, this option is disabled in AMS. These steps will detail how to enable logging for AMS. Step-by-step guide  Log into the AMS server or client with administrative privileges 2     Click on the “Configuration” option\ 3     Next select the “Options” selection 4     Select the “Debug logfiles” option 5     Now check the “DMS, Terminal and MAC name” under the (Technicians) column. Leave the options under the (Support) column Unchecked unless specifically directed to. 6     In order for the logs to be available, the AMS server PC will need to be rebooted 7     After the AMS server is rebooted, reproduce the issue and it should now be listed in the log files for engineering to evaluate.    The log files are typically located in the C:\ProgramData\Bosch\Sicherheitssysteme\Access Management System\Logs
    View full article
    Top Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist