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    Security: Access Control

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    ‎05-14-2018 05:21 PM

    How to troubleshoot the Access Easy Controller (AEC) Version 2, if it will not display cardholders.

    Most AEC firmware versions (2.1.7.10c V1 and earlier) are not compatible with Internet Explorer versions 8 and up.  This may prevent the Card Administration screen from displaying the cardholders. This is a workaround for that issue
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    1494 Views
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    ‎06-13-2018 02:38 PM

    How-to: Archiving/Purging using Scheduler in Readykey Pro

    Article describes how to setup schedular for archiving and purging the database
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    2149 Views
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    ‎06-12-2018 05:37 PM

    How to troubleshoot ReadyKey PRO user fields cover the buttons

    This article discusses how to resolve an issue with missing programming buttons.
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    1176 Views
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    ‎06-12-2018 05:08 PM

    How-to: What does "No Video Verification Active" mean in the Access Professional Edition Logviewer?

    Article describes what "No Video Verification Active" means in APE.
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    1118 Views
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    ‎06-12-2018 05:04 PM

    How-to: What is the default path to the Access Professional Edition Video Player?

    Article lists the location of the APE video Player
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    1115 Views
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    ‎06-12-2018 05:02 PM

    How to delete events from the Access Professional Edition Log Viewer?

    Article describes how to delete APE event logs.
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    1064 Views
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    ‎06-12-2018 03:49 PM

    How to troubleshoot Invalid Login Error When Using Access Easy v 1.0

    Article list a possible solution to the AEC 1.0 "you are a stranger" issue.
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    2588 Views
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    ‎06-12-2018 03:42 PM

    How-to: (AEC) and (AEMC) network ports.

    Article lists AEC and Allplex network ports.
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    1892 Views
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    ‎06-05-2018 10:14 PM

    How-to: Why does the AEC display, "Permission Denied"

    Possible solution to getting AEC "permission denied" error
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    1380 Views
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    ‎06-05-2018 04:28 PM

    How to troubleshoot a Login Driver Error after a RDKYPRO Database Restore

    Article describes how to troubleshoot a RDKYPRO login driver error
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    13798 Views
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    ‎06-05-2018 04:23 PM

    How-to: Readykey Pro default SQL password.

    RDKYPRO SQL default passwords
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    1021 Views
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    ‎05-31-2018 08:13 PM

    How to Add Sounds to Alarms in ReadykeyPro

    Describes how to setup sounds in rdkypro
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    954 Views
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    ‎05-31-2018 07:58 PM

    How to troubleshoot "System Data Disk is Full" error

    Describes causes of "system data disk full" error in escort
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    938 Views
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    ‎05-31-2018 07:44 PM

    How to troubleshoot Transponder Communication Failure a Using Serial Cable

    Security escort communication failure with serial cable
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    2264 Views
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    ‎05-31-2018 03:20 PM

    How to troubleshoot Software Connection Errors in rdkypro

    Articles describes how to troubleshoot rdkyprosoftware connection errors
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    1128 Views
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    ‎05-29-2018 01:58 PM

    How to Backup an AEC1.0 or Allplex Database to a PC

    Article explains how to backup an AEC 1 or AEMC1/Allplex master database.
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    998 Views
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    ‎05-29-2018 01:45 PM

    How-to: Straight Through or Crossover Cable to Connect an AEC Panel Directly from a Computer

    How to connect to an AEC panel directly for a PC.
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    1059 Views
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    ‎05-25-2018 07:34 PM

    How to troubleshoot Global I/O's not Working in Readykey Pro

    The Global I/O's are set up correctly, but will not work on the Readykey Pro system
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    923 Views
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    ‎05-25-2018 07:18 PM

    How to find the Security Escort History Event Log Storage Location

    Indicates where the security escort event file is located.
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    955 Views
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    ‎05-25-2018 05:58 PM

    How to troubleshoot a Distorted Display in Sys Admin and the Cardholder Screen

    Article has a possible solution to the display screen being distorted.
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    933 Views
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