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    Security: Access Control

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    100% helpful (1/1)
    ‎03-11-2024 08:40 AM
    This guide would be useful if a relay needs to be triggered from an access event to a external system. Ex: to sound a siren, turn on an LED, trigger another external relay, etc.
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    100% helpful (3/3)
    ‎07-22-2022 08:15 AM
    Check this article and find out if it is possible to connect AMC IP controllers together via RS485
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    100% helpful (1/1)
    ‎07-04-2022 10:02 AM
    This article can help with adding maps to a Security Escort system.
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    100% helpful (1/1)
    ‎03-18-2022 02:03 PM
    See the 3 different part numbers of a Security Escort USB dongle, depending on what license you currently have or want to obtain.
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    100% helpful (2/2)
    ‎07-29-2021 08:30 AM
    This article will guide users on the process of adding a reader extension board to an AMC controller in AMS.
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    100% helpful (1/1)
    ‎08-21-2023 09:41 AM
    Very often, it is easier to troubleshoot most AMS problems when logging is enabled. By default, this option is disabled in AMS. These steps will detail how to enable logging for AMS. Step-by-step guide  Log into the AMS server or client with administrative privileges 2     Click on the “Configuration” option\ 3     Next select the “Options” selection 4     Select the “Debug logfiles” option 5     Now check the “DMS, Terminal and MAC name” under the (Technicians) column. Leave the options under the (Support) column Unchecked unless specifically directed to. 6     In order for the logs to be available, the AMS server PC will need to be rebooted 7     After the AMS server is rebooted, reproduce the issue and it should now be listed in the log files for engineering to evaluate.    The log files are typically located in the C:\ProgramData\Bosch\Sicherheitssysteme\Access Management System\Logs
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    100% helpful (1/1)
    ‎05-11-2021 09:33 AM
    This article explains the integration of B/G intrusion panels in AMS.   The integration of B/G intrusion panels AMS requires the installation of the intrusion RPS API version V2.1.25920 or later only applies to AMS 3.01 version of AMS and for version 3.0 the API version is V2.1.25454, also the earlier AMS 3.0 version RPS cannot be installed on the same PC. For small installations it is possible to install AMS and RPS on the same computer, with the following prerequisites: • AMS has never been installed on that computer • SQL Server database has never been installed on that computer • You install RPS before AMS The RPS API must be installed on the same computer as the RPS tool. The RPS tool is needed to configure and manage the communication with the B/G panels. The RPS API conveys communications from AMS to the RPS tool, which then communicates with the panels. SDK communication to the B/G panels is integrated in AMS. No separate installation is required, but Mode2 and a Automation Pass-code must be enabled on the panel   Step-by-step guide   1. Install the RPS API on the RPS Computer 2. Make sure that these processes are running on the RPS PC 3. Set the Automation Device and change the default password. While you are in RPS, also set the date and time of the intrusion panel. After you finished the work in RPS, load the configuration to the panel and disconnect the RPS from it. 4. AMS > Configuration > Panels > RPS API configuration menu Set-up the connection parameters to connect AMS to RPS API "rpspc" is the name of the PC on which RPS and RPS API are running User name to login to RPS - Default: Admin Password to login to RPS - Default: 1111 Press to test the connection Test is successful: 5. AMS > Configuration > Panels > Panel administration menu Define: To which division of AMS the intrusion panel shall belong to Whether you want the panel users managed from AMS (Under administration) Whether you want the panel to be the part of MapView The access data to the panel 6. AMS > Configuration > Panels > Panel administration menu Define the access data to the panel Use the password you defined in RPS for the Automation Mode 2 Device connection 7. AMS > System data > Authorization profiles for panels menu: Create authorization profiles and assign area(s) of panel(s) to it. Define to which user group of the intrusion panel will be this Authorization profile assigned 8. AMS > Personnel data > Card menu, Intrusion tab: If the selected Cardholder is planned to be a Intrusion panel user as well, then select the checkbox and define the necessary data. Only the Pass-code the Language are mandatory, the rest can be left blank 9. It is manddatory that the date and time settings are properly set at the intrusion panel and synchronized with AMS Server 10. Until the RPS is connected to the intrusion panel, AMS cannot synchroniza with the panel.
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    100% helpful (1/1)
    ‎05-21-2018 08:00 PM
    This article explains how to use the tamper functionality of an AMC in BIS?
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    100% helpful (1/1)
    ‎01-18-2021 06:18 AM
    AMS 3.0 How to configure Dual factor Authentication (Card + PIN)
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    100% helpful (1/1)
    ‎03-11-2020 08:16 PM
    1.   Access the APE product page (below). Download and install APE into the new server/computer. https://commerce.boschsecurity.com/us/en/Access-Professional-Edition-3-8/p/68674539403/ 2.  Transfer the license from the old APE server to the new one. Technical Support requires a copy of the computer signature from both the old and new servers. 3.  Start the APE Configurator. 4.  Select Settings > License Activation (see figure 1). Figure 1 License Activation page. 5.  Capture a screenshot of the “Active license” page from both the old and new server computers. Email a copy of both screenshots to Technical.Support@us.bosch.com. The screenshot is recommended to ensure the Computer signature will be exactly as indicated on the page. 6.  Back up the database. Locate the tool “DbiTool”, located in the folder C:\BOSCH\Access Professional Edition\PE\bin. Open the tool and click the “Export all”  button (see figure 2). Figure 2  DbiTool page 7.  Manually back up the database and configuration folder. Locate the folder C:\BOSCH\Access Professional Edition\PE\Data (or locate the folder/path as modified during the initial install). Manually back up the “Data” folder. 8.  Import the configuration files and database to the new server computer. Manually paste the content of the “Export” folder contained within the previously backed up “Data” folder to the new server, in the same path: C:\BOSCH\Access Professional Edition\PE\Data\Export. The data folder also contains Formulas, Layouts and Pictures. Copy these items and add to the new server computer as needed. 9.  Use the APE configurator to import the configuration file. All Access PE configurations are stored in the folder “Data\Cfg”. The active configuration is called Active.acf.  Open the APE configurator, and click the   button. Choose the backed up Active.acf file. Activate the imported configuration using the   button. Propagate the active configuration to the controllers by pressing the   button. The dialog below appears. You can choose which configuration is sent to the controllers. Figure 3  Active Configuration page * Note: Before propagating the configuration to the controllers, make sure the old APE server is disconnected from the network. Import the database using the “DbiTool". Open the tool and click the “Import all” button. Note: The new APE server configuration will not be operational until the new license key is received from Technical Support and then added to the new APE server. 
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    ‎07-26-2024 10:29 AM
    This article could be useful if getting a login error in AMS Map View v5 in a Domain environment.
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    ‎05-13-2024 04:53 PM
    When attempting to run the AECT utility to check PC specs, there may occur a situation where it doesn't run at all when selecting run as administrator or just double clicking on it to open it. Typically nothing will appear or possibly a text file may appear like the one in the screenshot from this article.
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    ‎04-10-2024 09:39 AM
    This article may be useful for individuals that have a problem applying licenses in AMS 5
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    ‎03-14-2024 09:02 AM
    Alert Units are separate boards that contain 2 wet relay outputs that can be used to attach a "strobe" or a horn "siren" to trigger in the event of an alarm condition. This article will describe how to add an Alert Unit to the Security Escort software.
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    ‎03-11-2024 09:45 AM
    In the context of Bosch AMS (Access Management System), a "man-trap" refers to a security feature used to control access to a restricted area. This setup helps prevent unauthorized individuals from entering a secure area by trapping them between the doors until their identity and authorization can be verified.
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    ‎03-07-2024 04:42 PM
    Once an elevator door model is used on an AMC controller in AMS, no other door models can be added to that controller.
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    ‎05-14-2018 05:21 PM
    Can I assign an Exit Door function type as a device in the Criteria configuration so that I can trigger a relay for Door Forced Open or Door Held Open?
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    ‎05-11-2018 07:17 PM
    How is the Duress Alarm event generated in the Access Easy Controller?
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    ‎05-14-2018 05:21 PM
    Most AEC firmware versions (2.1.7.10c V1 and earlier) are not compatible with Internet Explorer versions 8 and up.  This may prevent the Card Administration screen from displaying the cardholders. This is a workaround for that issue
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    ‎05-11-2018 05:20 PM
    This article provides the solution when the computer cannot access the AEC2.1 if the Lantronix device is on the same subnet as the AEC2.1.
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