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    Security: Access Control

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    100% helpful (1/1)
    ‎07-22-2022 08:15 AM
    Check this article and find out if it is possible to  connect AMC IP controllers together via RS485
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    100% helpful (1/1)
    ‎05-25-2021 09:35 AM
    Very often, it is easier to troubleshoot most AMS problems when logging is enabled. By default, this option is disabled in AMS. These steps will detail how to enable logging for AMS. Step-by-step guide  Log into the AMS server or client with administrative privileges 2     Click on the “Configuration” option\ 3     Next select the “Options” selection 4     Select the “Debug logfiles” option 5     Now check the “DMS, Terminal and MAC name” under the (Technicians) column. Leave the options under the (Support) column Unchecked unless specifically directed to. 6     In order for the logs to be available, the AMS server PC will need to be rebooted 7     After the AMS server is rebooted, reproduce the issue and it should now be listed in the log files for engineering to evaluate.     The log files are typically located in the C:\ProgramData\Bosch\Sicherheitssysteme\Access Management System\Logs
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    100% helpful (1/1)
    ‎05-21-2018 08:00 PM
    This article explains how to use the tamper functionality of an AMC in BIS?
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    100% helpful (1/1)
    ‎03-11-2020 08:16 PM
    1.   Access the APE product page (below). Download and install APE into the new server/computer. https://commerce.boschsecurity.com/us/en/Access-Professional-Edition-3-8/p/68674539403/ 2.  Transfer the license from the old APE server to the new one. Technical Support requires a copy of the computer signature from both the old and new servers. 3.  Start the APE Configurator. 4.  Select Settings > License Activation (see figure 1). Figure 1 License Activation page. 5.  Capture a screenshot of the “Active license” page from both the old and new server computers. Email a copy of both screenshots to Technical.Support@us.bosch.com. The screenshot is recommended to ensure the Computer signature will be exactly as indicated on the page. 6.  Back up the database. Locate the tool “DbiTool”, located in the folder C:\BOSCH\Access Professional Edition\PE\bin. Open the tool and click the “Export all”  button (see figure 2). Figure 2  DbiTool page 7.  Manually back up the database and configuration folder. Locate the folder C:\BOSCH\Access Professional Edition\PE\Data (or locate the folder/path as modified during the initial install). Manually back up the “Data” folder. 8.  Import the configuration files and database to the new server computer. Manually paste the content of the “Export” folder contained within the previously backed up “Data” folder to the new server, in the same path: C:\BOSCH\Access Professional Edition\PE\Data\Export. The data folder also contains Formulas, Layouts and Pictures. Copy these items and add to the new server computer as needed. 9.  Use the APE configurator to import the configuration file. All Access PE configurations are stored in the folder “Data\Cfg”. The active configuration is called Active.acf.  Open the APE configurator, and click the   button. Choose the backed up Active.acf file. Activate the imported configuration using the   button. Propagate the active configuration to the controllers by pressing the   button. The dialog below appears. You can choose which configuration is sent to the controllers. Figure 3  Active Configuration page * Note: Before propagating the configuration to the controllers, make sure the old APE server is disconnected from the network. Import the database using the “DbiTool". Open the tool and click the “Import all” button. Note: The new APE server configuration will not be operational until the new license key is received from Technical Support and then added to the new APE server. 
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    ‎05-14-2018 05:21 PM
    Can I assign an Exit Door function type as a device in the Criteria configuration so that I can trigger a relay for Door Forced Open or Door Held Open?
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    ‎05-11-2018 07:17 PM
    How is the Duress Alarm event generated in the Access Easy Controller?
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    ‎05-14-2018 05:21 PM
    Most AEC firmware versions (2.1.7.10c V1 and earlier) are not compatible with Internet Explorer versions 8 and up.  This may prevent the Card Administration screen from displaying the cardholders. This is a workaround for that issue
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    ‎05-11-2018 05:20 PM
    This article provides the solution when the computer cannot access the AEC2.1 if the Lantronix device is on the same subnet as the AEC2.1.
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    ‎05-14-2018 05:25 PM
    Why doesn't the Assign Card dialog box open when entering cardholders in Access Professional Personnel Management?
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    ‎07-04-2022 10:02 AM
    This article can help with adding maps to a Security Escort system.
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    ‎07-04-2022 09:37 AM
    This article  could be useful for you in case of AMS_RPS integration issues
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    ‎06-09-2022 10:51 AM
    This article contains how-to series about data migration from Access Professional Edition (APE) to Access Management System (AMS).
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    ‎06-01-2022 04:59 PM
    This article may be useful if migrating an Access Professional database to an AMS system
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    ‎05-09-2022 02:01 PM
    This article explains in a step by step guide how can you setup pincodes to work in AMS 4.0
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    ‎04-26-2022 08:50 AM
    When upgrading from a version 2.xx escort to a version 3.xx, one of the steps is to backup and restore a transponder.xml file.
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    ‎04-11-2022 02:06 PM
    This article contains the part numbers for the Security Escort licenses 
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    ‎03-31-2022 02:58 PM
    This article describes the use of the AECT utility within the AMS installation folder, that will check your PC specs to see if AMS can be installed. This is only a "guide" as to the recommended specs for installing AMS.
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    ‎03-30-2022 05:09 PM
    When trying to access the Access Easy Controller via Microsoft Edge, Chrome or other web browsers, you may get an error, "the connection for this site is not secure", which prevents you from connecting to the AEC.
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    ‎03-30-2022 05:06 PM
    This article provides you with the response to the question: "i f I have a newer AEC firmware version, "2.1.9.x", can I downgrade it to 2.1.8.5?"
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    ‎03-30-2022 04:13 PM
    You would need to upload firmware 2.1.9.4 FIRST and then you can got to 2.1.9.5
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