Bosch Building Technologies

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    Security: Intrusion

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    ‎06-29-2018 05:21 PM
    Issue Panel history shows a failure 3.   Solution   If panel is programmed to do a history dump to WDSRP but failed to communicate via the phone line that is programmed for remote callback, the panel will initiate a failure 3 trouble.   Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,
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    ‎06-29-2018 05:18 PM
    Issue Does the panel need to see a perimeter point faulted during the exit delay when arming All On to actually fully arm the system and not just Part Arm?   Solution   When the ARMING OPTIONS prompt Enable 'All On - No Exit ' feature is set to yes , the panel must see a perimeter point faulted during the exit delay in order to fully arm . If the panel does not see that , the panel will switch to PART ON to prevent a false alarm.
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    ‎06-29-2018 04:46 PM
    Issue Multiplex troubles and loss of communication to devices.   Solution   Perform the Following Troubleshooting steps 1. Check the voltage on the Mutilplex Bus 2. If the Voltage is 12VDC 3. Check and make sure the panel is out of programmer’s mode 4. Look for duplicate addresses 5. *Disable Bus lock 6. Make sure 12VDC is not connect to the Multiplex bus If the Voltage is 0 - . 3VDC 1. Check for Shorts on the multiplex loop 2. Check for reverse polarity to devices 3. If the device require diodes make sure the cathode side is on the positive side. * To Disable Bus Lock 1. Enter in to Programmers Mode  by code + #0 2. Type in 9999 *5 Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+, DS7430, DS7436
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    ‎06-29-2018 04:18 PM
    Issue This is a report that is generated when the system is armed and Closing Ring Back is enabled but the closing report is not. The Report 0 occurs because the panel does a phone check to see if dial-tone  is detected. If dial tone is not detected at the time the panel is armed it will display a Communication Fault on the Keypad it will generate this error in the History buffer. How are Report Fail 0 messages prevented? Solution To prevent these errors from occurring perform the following steps: On the DS7400/X version 1.xx 1. Enter in program mode by entering in the program PIN + #0 2. Depress 0011 03# 3. Hold the * key for 3 seconds to exit out of Program mode  On the DS7400Xi  Version 2.xx and Ver 3+ 1. Enter in program mode by entering in the program PIN + #0 2. Press 0000 03# 3. Hold the * key for 3 seconds to exit out of Program mode On the DS7400Xi Ver 4 1. Enter in program mode by entering in the program PIN + #0 2. Press 0000 03# 3. Hold the * key for 3 seconds to exit out of Program mode Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,
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    ‎06-29-2018 04:14 PM
    Issue Why does an invisible or silent zone activate the alarm output? Solution Probable Cause The output is programmed as "latch on alarm" (0) Possible Solution Program the output to follow zone alarms ( 6 ). Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,
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    ‎06-29-2018 04:07 PM
    Issue Symptom What would cause the programmer to display ( Plug in 7112) when you press send or receiver Diagnosis The programmer is not correctly connected to the D7112. Solution Verify that the data/power cord is plugged securely in the programmer port J4, on the D7112. Verify that the data/power cord is plugged securely into the communicator port on the D5200 programmer Check each conductor in the data/power cord for continuity Part numbers D7112, D5200
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    ‎06-29-2018 03:49 PM
    Issue 1.) The D7112 receives a busy signal for all ten attempts to reach the receiver. Diagnosis Calls are not reaching the receiver The receiver call load could be too great. Issue 2. )What would cause the receiver to answer the call and provide an acknowledgment tone, but the communicator does not transmit reports? Diagnosis The receiver is not producing the correct acknowledgement tones. The D136 relay in J10 for ground start phone systems is inserted incorrectly. Solution Verify that the correct prefixes and phone numbers for the receiver have been programmed into the D7112. Verify that the phone lines are not shorted between the phone company's equipment and the receiver by placing a call to the number for the receiver. If you hear the line ring, but the ring detector doesn't light, or if you hear a busy signal and the green "on the line" (OL) indicator is not lit, call the phone company for service. Verify that the receiver is producing a 2300 Hz or Modem II acknowledgment tone. Verify the D136 relay is in the socket J10 correctly.  
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    ‎06-29-2018 03:39 PM
    Issue What is the difference between the D623B and the D623 keypads for the D4412/D6412 panels?   Solution The only difference is the D623B is the new Bosch design keypad with a Grey Faceplate for D4412/D6412 panels. See photo below.      
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    ‎06-29-2018 03:30 PM
    Issue What scope should be used when programming the D720 keypad?   Solution   The D720 keypad must be programmed AREA WIDE scope only. Account or Panel Wide scopes are not supported by this keypad.   Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3,D7412GV3, D9412GV3, D7212GV4, D7412GV4, D7412GV4, D9412GV4, D720
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    ‎06-29-2018 03:16 PM
    Issue The panel is not displaying READY TO ARM any more, it now only displays READY , why is that now changed?   Solution   Under the MAIN part of the program go into Modem & Exram and make 123 16ChDisp YES. This will make the 16 character display valid.   Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2, D1252, D1252A
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    ‎06-29-2018 03:12 PM
    Issue The panel is waiting 30 seconds or so to dial out to central station after an instant alarm.   Solution   In the point index configuration , under GLOBAL POINT CONFIGURATION, check the Alarm Event Abort Window time which is used for alarm cancellation time. This is the time the panel will wait to transmit an alarm condition to central station unless it is cancelled before the time has expired.This feature is a SIA requirement used to prevent false alarms being reported by user error.
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    ‎06-29-2018 03:07 PM
    Issue How can the you Manually Transmit System Status Report? Solution Transmit System Status Report COMMAND 42 allows you to send a report to the CentralStation indicating the current condition of your security system. This report is capable of telling the Central Station if your systemor supervised sub-zone controls, are armed or disarmed, reportsthe condition of primary (AC) power and secondary (battery) powerand indicates the condition of the protective zones (whether azone is normal, in alarm, or in trouble). Always call the Central Station before beginning a StatusReport. If the system is working properly, the Central Stationsends a confirming signal which is shown in the display panelof the Alpha II Command Center. To use COMMAND 42: Ensure that your security system is disarmed. Press the COMMAND bar. The display should show SYSTEM COMMAND Press and release the 4 key. Now press and release the2 key. The display shows TEST= (time display)then holds on STATUS . The display changes to STATUS + whenthe signal is acknowledged by the Central Station. Press theCOMMAND bar or any number key to clear the displayafter test. If SERVICE COM FAIL is displayed at the CommandCenter, or if the acknowledgement signal is not received atthe Central Station, enter your personal passcode to cancelthe test. Call the telephone number of the Central Stationand report a "failure to communicate." Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2
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    ‎06-29-2018 03:04 PM
    Issue Command 4 function on the 8112. Solution Reset Trouble Sounder Reset Alarm Memory Display Display Clock COMMAND 4 performs several functions for your securitysystem. Use this command to silence your Alpha II steady troubletone during system trouble events or clear the alarm memory displayof the Alpha II Command Center. Your security system may be programmed with an internalclock. To display the clock momentarily at the Alpha II CommandCenter, enter COMMAND 4. The display will showTEST= (time display) . If the display showsTEST= without the time display, then yoursystem is not programmed for clock displays. All other functionsof COMMAND 4 are still available. To use COMMAND 4: Ensure that your security system is disarmed. Press the COMMAND bar. The display should show SYSTEM COMMAND Press the 4 key. The display should showTEST= (time display) momentarily. If the displayshows TEST= , with no time display,your system is not programmed to indicate time of day.However, resetting the trouble sounder and clearing the alarmmemory display still remain functional. Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2
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    ‎06-29-2018 03:01 PM
    Issue Arming 8112 without delays.   Solution   COMMAND 2 is used to arm only the perimeter of your building, leaving the interior of the building disarmed. This command allows no exit or entry delay time through the perimeter, including the designated delay door. Although this command does not send a "Closing Report" to the Central Station, it will still send alarms. Enter your personal passcode to cancel COMMAND 2. This arming command is useful in residential systems at night when everyone is home and ready to retire for the evening. In commercial installations, this arming command is useful when you are working late and you want the perimeter of the building armed until you are ready to leave. To use COMMAND 2: 1. Ensure all perimeter zones are secure. (Interior zones are not armed with this command and may remain faulted while arming with COMMAND 2. All faulted zones will be shown in the display.) 2. Press the COMMAND bar. The display should show SYSTEM COMMAND. 3. Press the 2 key. The display now shows PERIMETR INSTANT. 4. To disarm your security system, enter your personal passcode.
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    ‎06-29-2018 02:59 PM
    Issue Silencing the Alarm on an 8112.   Solution   The audible alarm has a specific period of time it sounds before automatically shutting off. If an alarm occurs and you want to silence it before the time expires, simply enter your personal passcode and the alarm will stop. To silence your Alpha II during a service alert, press COMMAND 4 to reset the alarm. To silence your security system: • Enter your personal passcode for audible alarms. or • Enter COMMAND 4 for service alerts. NOTE: Some installations are programmed so that the alarms cannot be silenced until the zone is restored to normal (non-alarmcondition. Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2
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    ‎06-29-2018 02:55 PM
    Issue Arming an 8112 with delays.   Solution   COMMAND 1 is used to arm the entire system, bothperimeter and interior zones. Once you have entered COMMAND1, the exit delay time starts. You now have a predeterminedamount of time to exit the protected area before the system arms. During the exit period you may move through motion detectorsor any protected area on your way to the exit door without causingan alarm. Enter your personal passcode to cancel COMMAND1. NOTE: If you leave the building after the exit time expires,you may begin the entry delay, or initiate an alarm. If this happens,disarm your system by entering your personal passcode. If yoursystem reports to a Central Station, you may need to call themif an alarm occurs. COMMAND 1 is useful in applications where you want yourcleaning service, a serviceman or anyone to arm your system whenthey leave, but you don't want them to have the passcode to disarmthe system. COMMAND 1 arms the system, but it will not disarmthe system. To use COMMAND 1: 1. Ensure that all zones are secure. The display should showREADY TO ARM . 2. Press the COMMAND bar. The display should show SYSTEM COMMAND . 3. Press the 1 key. The display now alternates between ALL SECURE and EXIT NOW. After the exit delay expires, the display shortens to ALL SECURE . 4. To disarm your security system, enter your personal passcodebefore the delay time expires. Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2
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    ‎06-29-2018 02:46 PM
    Issue Can I direct connect RAM IV/RPS to program an 8112?   Solution   No. Only dialup is supported with the 8112.
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    ‎06-28-2018 10:52 PM
    How to access View Point Status in the D4412/D6412. D4412,D6412,D623,D625
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    ‎06-28-2018 10:23 PM
    Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2
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    ‎06-28-2018 10:16 PM
    Part numbers D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P, D222A, D223A, D202A, D220A
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