Security: Intrusion

Overview: Missing points are points that are turned on in programming via the Point Index assigned to anything other than 0  and cannot be found by the panel on the Zonex Loop. This problem may have a number of causes such as; the point is actually not in the field, is wired incorrectly, has a faulty addressing device such as its POPIT or Octopopit, or there may be noise in the data loop. When Points go missing, the panel generates responses based on the point type. Fire points generate Missing Trouble responses, non-fire 24 hour points will generate Missing Alarm responses. Points that are neither Fire nor 24 hour points will generate Missing Alarms when armed and Trouble when disarmed. Issue Panel history shows Missing Alarm. What does it mean? Solution This problem may have a number of causes such as; the point is actually not in the field, is wired incorrectly, has a faulty addressing device such as its POPIT or Octopopit, or there may be noise on the zonex data loop in the field. New Installs - Only a few missing , verify the popits are addressed and wired to the correct zonex loop. (9000 Series Panels Zonex 1 is Addresses 9 to 127 and Zonex 2 is 129 to 247). If all on the same wire run verify the wiring from the last working popit to the first missing popit. Exsisting Install that all was working - All popits missing - Remove all wire from the Zonex terminals for the missing popits (9000 Series Panels Zonex 1 is Addresses 9 to 127 and Zonex 2 is 129 to 247). Only wire the D8125 to the correct Zonex (Out of the panel to In of the D8125  and In of the panel to Out of the D8125). This would remove any D8128 Octopopit Modules and D8129 Relay Modules from the Zonex. Next, remove all loop wiring from the + /- Terminals of the D8125. Using View Point Status fro the Keypad or RPS verify the State of all the popits on the loop by add ing 1 loop at a time until you connect the loop or loops that are causing all to go missing. Once you have the bad loop or loops isolated - Divide and conquor the loop. Go out halpf way and open the loop if the points work go out further on the loop if still missing move back toward the panel and open the loop.

Part number D6412, D4412, DX2010

DS7090, DS7090I, DS7091, DS7092, DS7090TMI, DS7090TM, DS7140

How to add the security company phone number to display on the D1260 Enhanced Command Center.

Part numbers D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P, D222A, D223A, D202A, D220A

Issue What do the error displays mean on the DS7080i ? Solution Error Displays Control panel problems are indicated by a flashing green Power Light. The DS7447 display will also read “Control Trouble, Enter # 8 7.” The DS7445 will only flash the green Power Light. The Error messages may only be read when the control is disarmed. Contact your installing company if the problems persist. 1.) DS7447 - “AC Power Failure”: DS7445 - LED 1 turns on steady: There is a power failure and the panel is operating on backup battery. 2.) DS7447 - “Battery Trouble”: DS7445 - LED 2 turns on steady: If the system has just been through a power failure, wait at least two hours for the battery to recharge, then enter a PIN + [System Reset] to perform a battery test. 3.) DS7447 - “Communicator Err”: DS7445 - LED 3 turns on steady: The communicator failed to communicate with the central station. 4.) DS7447 - “System Fault”: DS7445 - LED 4 turns on steady: Internal error in the control circuitry or optional circuitry. These faults are displayed as follows: RAM Fault ROM Fault EEPROM Fault TRBL Zone Fault. 5.) DS7447 - “Keypad Fault”: DS7445 - LED 5 turns on steady: One of the keypads is not responding to the control panel. 6). DS7447 - “Aux Power Fault”: DS7445 - LED 8 turns on steady: The auxiliary power has been shorted. 7.) DS7447 - “Zone Trouble”: DS7445 - LED 6 turns on steady: One of the zones is not responding to the control panel. This may also be displayed during power-up (if so, ignore). * = If in “Residential Mode”, a PIN is not required for these commands. ** = Battery Trouble and Communicator Err displays must be cleared by the [System Reset] command sequence even after the problem has been remedied. These displays will not self clear. All the other error displays will self clear from the keypads once the problem has been remedied.

Part numbers D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P

How to troubleshoot why Zone Test will not work on a DS7400 Version1 or 2 Panel. DS7400,DS7400X,DS7400XIVER2.

Part numbers D8112, D8112E, D8112E1, D8112G, D8112G1, D8112G2

How to troubleshoot why the D4412/D6412 keypad displays Not Ready regardless of all points normal. D623,D625

Issue What is the value for the EOL resistor used with a POPIT? Solution 33K Ohm 1/2 Watt EOL resistor on a POPIT. Ordering Part Number P106F

How to troubleshoot a faulted panel zone that monitors D125B 2-wire loops. D9112, D9412 D7212B, D7212B1, D9112B, D9112B1  D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2   D8124 D125B 5924 (Honeywell 9124) 5505 5800, 5800B1, 5800C, 5800G 5900, 5900B, 5900B1, 5900C, 5900G   

Overview New RF Receiver Trouble, Receiver ‘Jammed’ When used with RF Receivers with firmware 9.0 (or later), D2212Bs with revision 3.03 firmware (or later) can display two distinct trouble conditions. The receiver trouble display is expanded to two lines. Issue RCVR # TROUBLE 2111 # is the receiver number (7 or 8). RCVR # TROUBLE 1211 # is the receiver number (7 or 8). Solution 2111 in the second line indicates that no sensor has been heard from in a calculated interval. The interval depends on the number of sensors in the system. 1211 in the second line indicates that the receiver is in a ‘jammed’ condition. Interference is at a level that prevents sensor transmissions from being received.

The Alpha keypad offered for the D8112 panel series was the D1252 or D1252A   Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2, D1252, D1252A

Issue Unable to use Command 00 function. When CMD 00 is entered, keypad reads 'SYSTEM COMMAND' or 'INVALID KEYS'. Solution Un-Bypassing points on the D7112 panel must be done by using the FUNCTION Menu. Access the Function menu by pressing 'Enter' at the idle disarmed text. Press Next repeatedly until Function Menu displays. To access the UNBYPASS screen press enter on Function menu and Next until UNBYPASS displays. Display will read ENTER POINT NUMBER, enter the point number to be bypassed and press Enter. Display will read the text for the point, press enter again and screen will read POINT UNBYPASSED.

Issue   Trouble tones will clear and then return one hour later.   Solution   RF Sensor Low Battery With earlier revisions of panel firmware, users could silence a low RF fire sensor battery trouble indefinitely. With revision 3.03 (or later), the panel restarts the trouble sounder at the keypad within four hours if the low battery in the fire sensor is not replaced.

Issue DS936 motion is causing an alarm when it is not seeing motion.   Solution   On the older version of this motion there will be a bank of DIP switches with four switches.  Set the relay #4 to OFF for NC Alarm Relay Operation.        

Overview Remote Program (Key 2) After pressing the [2] key and entering an Owner passcode to enter the Remote Program Mode, the display shows SYSTEM PROGRAM IN PROGRESS. If the [CLEAR] key is pressed to return to the OFF state, the system will not allow re-entering the Remote Program Mode for 30 seconds. Issue Remote Program (Key 2) and owners code will not work twice in a row. Solution D2212B Firmware Revision 3.03 After pressing the [2] key and entering an Owner passcode to enter the Remote Program Mode, the display shows SYSTEM PROGRAM IN PROGRESS. If the [CLEAR] key is pressed to return to the OFF state, the system will not allow re-entering the Remote Program Mode for 30 seconds.

Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3,D7412GV3, D9412GV3, D7212GV4, D7412GV4, D7412GV4, D9412GV4, B8512G, B9512G, D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P, D6412, D4412, B3512, B4512, B5512, B6512