Security: Intrusion

Issue How do I turn on perimeter watch mode? Solution Perimeter Watch Mode COMMAND 6 is used to monitor the perimeter of your building when the system is disarmed. This is called the Perimeter Watch Mode. In this mode, the Command Center emits a short tone to alert you of entry or exit through the perimeter of your building. No alarms are generated by this mode except 24-hour alarms (e.g., fire, panic, duress, etc.). There is no tone for interior movement. Application This command is useful in a residential system when you want to monitor entrances or exits in your home. In commercial installations, the Perimeter Watch Mode can be used as a door chime to alert you when a customer or delivery person has entered your business. To use COMMAND 6: 1. Ensure that your security system is disarmed. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 6 key. The system is now in the Perimeter Watch Mode. 4. To exit the Perimeter Watch Mode, press the COMMAND bar, and then press the 6 key.

How to program the D8112 panel to report AC Restoral Reports. Central Station Receiving AC Fail Reports but not AC Restoral Reports. D8112E1,D8112G1,D8112A,D8112G2.

How to 'Quick Arm' the DS7400XI Ver. 3+ control panel by pressing [#]+[ON] to arm.

How to interpret the two alternating asterisks (*) on the D8112 command center. D8112G2,D8112E1,D8112G1,D8112A

How to determine D928 compatibility with D7212 panel types. After changing the setting "Two Phone Lines" to Yes then unlatching and relatching the Reset Pin, it is changed back to No. 

Issue What would cause the panel to send every report at one time? Solution Command 95 CMD 95 is the test function that will send all available reports. In the circumstance where a customer has set a code that begins with 95 such as (9595) and put in his code incorrectly, when re-entering, the customer would press the command key and 95 and the rest of the code causing the panel to send all reports to the central station resulting in a dispatch of emergency services. The work around if an updated chip is not available, change the first two digits from 95xx. This effected panel versions  1.08 - 1.11 The eeprom to correct this issue would be: 1.12

Issue How can I get the panel to test the bell when the system is Armed? Solution In order to have the bell sound at the end of the Arming Sequence, you must follow the steps listed below: Put the system into program mode by either entering the INSTALLERS (Default is 98765) CODE # 0 or holding down the S1 pin on the middle of the control board down towards the bottom. Type in 81 # and see what the first data digit is and make a note of it. Ex. D1=1. Press # again to see what the second data digit is and make a note of it. Ex. D2=0. Press # again to see what the third data digit is and make a note of it. Ex. D3=7. Press # again to see what the fourth and final data digit is and make a note of it. Ex. D4=6 Ex  D1=1 D2=0 D3=7 D4=6 for a complete number of 1076. In order to have the system do the Bell test when arming you must make digit 2 a 2 or a 3 and the other digits will stay the same. 2 would give you the following: Test Bell but NOT the Phone line upon arming. 3 would give you the following: Test Phone line AND Bell upon arming. Now press the * twice to get you back to the ADR= and do the following: To make the change with the number 2 option you will press 811276# OR To make the change with the number 3 option you will press 811376# After that you can hold * down for 3 seconds, release it, and test the changes out.

Issue How do I Force Arm the System?   Solution   Force Arming the System Under normal conditions your Command Center cannot be master armed while there is a faulted zone. Force arming allows you to arm the system with any zone faulted other than priority zones. (Priority zones are zones that must be normal when the system is armed.) Force arming arms only those zones that are ready to arm; any zone faulted at arming time is bypassed (not armed). When force arming, a trouble report may be sent to the Central Station indicating that the system was force armed and which zone was faulted. A closing report may also be sent by those systems that are programmed for opening and closing reports. Force arming can be programmed to apply to most arming commands as well as your personal passcode. Your alarm technician will check the boxes below to indicate which arming commands can force arm your system. To arm with zones faulted: 1. Enter your personal passcode and press the ENT key, or enter an arming command (COMMANDs 1, 2, or 3). The Command Center then emits a "beep" tone with each keytouch indicating that a zone is faulted. 2. Press the COMMAND bar and then the ENT key. The system now arms all zones which are normal. NOTE: If the fault is restored (returned to normal) while arming, the zone will be armed. If the fault is restored after arming, how your system is programmed determines whether or not the zone will be armed with the rest of the system.

Issue How do I use Selective Zone Shunting?   Solution   Selective Zone Shunting The Command Center makes it easy for you to have complete control over your security system. By using Selective Zone Shunting you have the ability to bypass zones you do not wish to arm, directly from the Command Center. If you don't want a particular zone to arm, simply push the same numbered key as that zone, and it will not arm with the rest of the system. CAUTION: When a zone is bypassed, it is not armed and therefore, your protection is compromised. Application In an office building or warehouse, Selective Zone Shunting enables you to arm only those areas that need to be kept secure. Areas where personnel are working can be kept disarmed until they are finished and the areas vacated. To arm all zones, simply disarm the unit and rearm using COMMAND 1 or your personal passcode plus ENT . To use Selective Zone Shunting: 1. Ensure that all zones are secure. 2. Start the system exit delay by entering your personal passcode plus ENT , or COMMAND 1 . The PERIMETER and INTERIOR lights flash, indicating the start of the exit delay time. 3. While the system is in the exit delay mode, press the COMMAND bar and then the 0 key. The system is now in the Selective Zone Shunting mode. (Priority and 24 hour zones cannot be bypassed). 4. To prevent a zone from being armed, press the key that corresponds with the number of that zone and then the ENT key. During the exit time, if a bypassed zone is to be armed with the rest of the system, press the key that corresponds to the zone, and then the ENT key. Each time a zone number key is pressed while in this mode, the exit time is restarted. This provides time to select the zones you wish to arm. 5. After all zone arming selections have been made, press the ENT key to enter your commands and terminate the Selective Zone Shunting mode. The indicators of bypassed zones will blink slowly. The system returns to the original arming command. You should now exit the premises.

Issue How do I Partially Arm the Perimeter?   Solution   Partially Arm the Perimeter COMMAND 8 is used to arm the perimeter of your building while the selected portions of the perimeter remain disarmed. Perimeter zones that are not secure (faulted) when COMMAND 8 is entered, are automatically bypassed and are not included in the system. COMMAND 8 does not arm the interior of your building. Exit delays are provided with this arming command. Although this command does not send a "Closing Report" to the Central Station, it will still send alarms. NOTE: Bypassed zones (not armed with the system) cannot be armed again until the system has been disarmed, the zones returned to normal, and the system is armed again. Bypassing a zone will compromise your protection. Enter your personal passcode, plus ENT , to cancel. Application Use this command in residential systems to arm the front of your house while the interior and the rear perimeter doors are left unarmed. This gives you freedom of movement between the house and patio. To arm with COMMAND 8: 1. Before arming with COMMAND 8, decide which zones are to be left disarmed. Fault the zones by leaving a door or window open. The zone(s) must remain open until after the exit delay time expires. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 8 key. The PERIMETER indicator light begins to flash. This indicates that the system has begun exit delay time. When the exit delay has expired, the PERIMETER indicator is continuously lit. 4. When performing a COMMAND 8, and no zones are faulted, or the zones return to normal before the exit delay time expires, the system is armed as in COMMAND 3. 5. To disarm your security system or cancel COMMAND 8, enter your personal passcode and press ENT .

Issue How do I remove the User Code Tamper on a 6000 series panel?   Solution   Follow the below steps per the differant programming options: RPS: > Receive a copy of the panel > Go into the User Interface > Go into the Passcode Configuration and Installer Passcode section > Change User Tamper Retry Count and User Tamper Lockout Time to 0 > Send record back to the panel, disconnect from RPS, and Reset the Panel. KEYPAD PROGRAMMING: > Lock down the installer pin > Press CMD 41 and YOUR installer code. (Default is 6543) > Press 8 to go into Programming Mode > Type in Nibble 0381 CMD then 0 * > Then press CMD and you will go to Nibble 0382 and now you will type 0 * again. > After both of those are set to zero, you will now be able to release the installer pin

Issue How do I adjust the volume on the Easy Series Panels?   Solution   Follow the below step to adjust your control panel volume. Hold the 5 key down for 2-3 seconds and the Keypad will go into volume control mode.  Press the 5 key until the desired volume level is achieved. Volume Level Settings:  LOW - MEDIUM - HIGH - QUIET Note:  If the system is set for QUIET MODE then the Exit and Entry Delay tones will be SILENT.

Issue What is the phone voltage threshold for going into trouble?   Solution   The panel will show phone line trouble if the voltage is between 1.10vdc and 4.75vdc.

Issue When programming through the keypad, what is the nibble to program the RF receiver?   Solution                                     Nibble 1249                            Values: 0  = no RF receiver connected 1  = RF receiver 1 connected, set to address 50 2  = RF receiver 2 connected, set to address 51 3  = RF receiver 1 and 2 connected

Issue How do I program the output on a D4412/D6412 panel for resetting the power on a 4 wire smoke detector?   Solution   When using 4 wire smoke detectors on a D4412/D6412 panel, use output function type FIRE VERIFICATION ( 1,13 ). This will give you a 15 second activation when CMD 47 is entered at the command center. This can be used with output PO1. If using Po2, Po 3, or Po 4 outputs a D133 or D134 Relay will be needed.

Issue When using the Auto Arm Sked, the keypad shows a countdown timer counting down 30 minutes prior to arming. Solution Auto On Pre-Alert Time Nibble: 0233 Default: 6 (30 minutes) Selections: 0-15 (time = selection x 5 minutes; 0 = disabled) Parameter Description The pre-alert sounds before the Auto On Sked to warn users to exit or extend (Cmd 51) the auto arming. At the Auto On time, the panel starts exit delay. See Sked Type for a complete description of the Auto On Skeds. If the area is armed according to the scheduled arming state (All On or Part On) during Auto On Pre-Alert Time and then disarmed before the scheduled arming, auto-arming will not occur.

     

Issue Initiating Special Alert/Police Alert   Solution   Special Alert This command is a manually operated and initiated alarm command. COMMAND 7 can be programmed to respond to a choice of numerous situations that may need immediate attention. This command may also be used to send a silent alarm to the Central Station without sounding an alarm signal on the premises. To engage COMMAND 7: 1. Press the COMMAND bar. The Command Mode indicator light comes on. 2. Press the 7 key. Police Alert By using COMMAND 9, you immediately send an emergency signal to the Central Station to summon the police. If desired, COMMAND 9 can be programmed to sound an alarm on the premises. To engage COMMAND 9: 1. Press the COMMAND bar. The Command Mode indicator light comes on. 2. Press the 9 key.

How to correct the D4412/D6412 only reporting to one destination and not following programmed routing.

 How to enable Open/Close Reports for Part On Modes. The panel sends Open/Close reports for All-On but not for Part-On.