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    Security: Intrusion

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    ‎06-18-2018 06:35 PM
    How to disable Call Waiting on D4412/D6412 Panels.
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    ‎06-15-2018 06:56 PM
    D4412 & D6412
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    ‎06-14-2018 05:35 PM
    Issue When uploading a program with a D5200 from a D8112 I get a message on the D5200 of AUX HAS BAD DATA. Solution This can be caused by one of two things: There is corruption in the AUX part of the program caused by uploading or downloading the control panel using a D5200 and not removing the keypad data wires off of terminals 30 and 31. This can be corrected by first removing the keypad data wires off of terminals 30 and 31 then receiving a copy of the program again if the D5200 still displays AUX HAS BAD DATA in the program go to AUX->ABCD and there will be strange characters in those prompts. Simply clear them out and send the program back to the panel then receive it again the error message should now be gone. The last time the panel was programmed it was programmed with a D5100 programmer. There are prompts in the control panel that can only be seen or programmed by the D5100. The prompts were masked off in the D5200 in order to reduce the amount of errors in programming. This error message would indicate that one of the prompts were set incorrectly when programmed with the D5100. This can be corrected by sending the program back to the control panel the receiving it again this will automatically change those prompts to the correct settings by the D5200 and the error message should no longer be displayed on the D5200. Procedure for sending or receiving the panel program: Connect the D5200 program cable between the D5200 Communicator port and the RJ-11 connector in the upper right corner of the D8112. Select the 8112 handler in the D5200 and press ENTER GROUP. Place the cursor on the correct 8112 version: D8112E, D8112E1, D8112G, D8112G1, D8112G2 or D8112A. Momentarily short Disable Restart (terminal 32) to Common (terminal 29). While the cursor is blinking beside the correct panel version, press RECV(COPY) to receive programming or SEND(LOAD) to send programming to the panel.  If the D5200 programmer has difficulty sending or receiving programming: Try removing serial data connections from the panel. Remove devices from terminals 29-32 by either removing wires from terminals, or remove the terminal strip from the right side of the control panel. Place a momentary short between Disable Restart (terminal 32) and Common (terminal 29). If the terminal strip has been removed, carefully place a jumper wire across the holes where terminal 29 and 32 would be.  If still receiving errors during attempts to copy the D8112: Check the D5200 programmer for adequate free memory and verify the 8112 handler is not corrupted. Turn on the D5200 and enter passcode Press the up arrow until DISK STAT displays and press ENTER GROUP. The following screen will appear: DISKSTAT Current Disk: A SizeKilobytes: 512 FreeKilobytes: XXX The number by “FreeKilobytes” should be 60K or greater to effectively operate the D5200.  Less than 60K could result in erratic operation of the programmer and possible corruption of panel programming. Check for corrupted handler:       Place the cursor on the panel type (8112E, 8112E1, 8112G, 8112G1, 8112G2 or 8112A) and press ENTER GROUP. Continue pressing ENTER GROUP on several levels of the program. If the message "BAD DATABASE FILE" appears, the 8112 handler is corrupted. Delete the 8112 handler immediately and use the update feature to obtain a new copy.
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    ‎06-17-2018 09:35 PM
    Issue User has authority in all areas but when presses Command 80, Command Center gives error tone and says Area 1 Ok for all on. Solution CMD 80 (All Areas On) and CMD 81 (All Areas Off) must be enabled in programming in order to function. 1)  Using Remote Programming: Go to Panel Wide Parameters; Global Open Close Options; Arming Options and find Enable Cmd 80 - All Areas All On, and Enable Cmd 81 - All Areas All Off and set both to Yes. 2)  Using Keypad Programming: Go to Nibble 1259 and enter 12 to enable both CMD 80 and CMD 81. Part numbers D4412, D6412, D625, D623
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    ‎05-23-2018 08:31 PM
    Why are the keypads not displaying proper text? D2212,D2412,D2812,D223,D222
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    ‎06-20-2018 10:43 PM
    Part numbers D2212, D2212B, D2212BE, D2412, D2812, D223, D223A, D222, D222A, D220, D220A, D202, D202A
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    ‎06-25-2018 03:26 PM
    How to interpret the WDSRP log entry: ARMED LEVEL 2 from a DS7060 control panel.
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    ‎06-21-2018 10:29 PM
     How to set the day of the week for SKEDS in the D8112A/D8112G2 panel. D8112A,D8112G2,D1252
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    ‎06-27-2018 05:33 PM
    Issue How can I tell if the D168 will work with my control? Solution There are 3 items that are important when determining if it will be fully compatible with the control that is in question. 1. The control must provide a 12 volt dc aux power source to the D168A. 2. The control must have the ability to program a point as a keyswitch point. This only applies if you want to arm/disarm through the phone. Otherwise, you will just get arm/disarmed status. The keyswitch point can be programmed as momentary or maintained. 3. The control must have the ability to program a trigger that will trip and stay tripped  when the system is armed.           
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    ‎05-21-2018 08:14 PM
    How are passcodes changed using the keypad on a 2000 Series control panel? D2112, D2412, D2212
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    ‎07-10-2018 10:41 PM
    How to determine D928 compatibility with D7212 panel types. After changing the setting "Two Phone Lines" to Yes then unlatching and relatching the Reset Pin, it is changed back to No. 
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    ‎06-18-2018 09:57 PM
    How to view System Troubles on the DS7240/DS7220. DS7240,DS7220,DS7445I,DS7447I
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    ‎06-15-2018 07:35 PM
    Part Numbers D8112, D8112G, D8112G1, D8112G2, D1252, D1252A
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    ‎06-14-2018 02:10 PM
    How to correct working points showing not programmed in RPS diagnostics.
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    ‎05-17-2018 09:11 PM
    On the D7112 how is the next test report time set? D7112
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    ‎07-11-2018 05:12 PM
    Issue What keypads are compatible with the D2412?   Solution   The D202A, D205, D206, D220A, D222, and D223 keypads are compatible.
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    ‎06-27-2018 06:49 PM
    Overview Remote Program (Key 2) After pressing the [2] key and entering an Owner passcode to enter the Remote Program Mode, the display shows SYSTEM PROGRAM IN PROGRESS. If the [CLEAR] key is pressed to return to the OFF state, the system will not allow re-entering the Remote Program Mode for 30 seconds. Issue Remote Program (Key 2) and owners code will not work twice in a row. Solution D2212B Firmware Revision 3.03 After pressing the [2] key and entering an Owner passcode to enter the Remote Program Mode, the display shows SYSTEM PROGRAM IN PROGRESS. If the [CLEAR] key is pressed to return to the OFF state, the system will not allow re-entering the Remote Program Mode for 30 seconds.
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    ‎05-23-2018 08:37 PM
    How are lockcodes viewed or changed on the D5200 Programmer? D5200
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    ‎05-23-2018 08:14 PM
    How do you change a code on the 9000/7000 series? D7412G,D9412G,D9412,D7412G,D7412,D7212,D9412GV2,D7412GV2,D7212GV2,D9412GV3,D7412GV3,D7212GV3,D7412GV4,D9412GV4,D7212GV4
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    ‎06-21-2018 10:19 PM
    When attempting to use the Excursion mode feature on a 2000 series panel, why does the keypad prompt the user to enter a passcode after pressing the Clear key? D2212,D2412,D2812  
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