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Possible causes and solution(s)   Problem The image quality of AUTODOME IP 5100i (NDP-5523-Z20) is pixelated and blurred.   Solution approach To optimize the image quality of your AUTODOME IP 5100i camera, you can try the following: First check what HDR setting are you using and what is required, note that Extreme can give Noise and Artifacts: Keep in mind that staying in color mode in night scene, always gives noise in the camera’s image and you need to find the balance between avoiding motion blur without gain noise in color mode We recommend you to upgrade your camera to the latest Firmware available on the Download Area web page. (An issue with reverted iris control on AUTODOME IP starlight 5100i (IR), affecting image quality, was fixed in FW 7.86.0019. Also, in this FW: an issue with manual iris or focus control via ONVIF was fixed) Select the Iris priority slider to fully open -15 to have less gain. Important to keep in mind: by using -15, it affects the depth of field. Also, please try fine-tuning the image by adjusting the following options: defog > OFF Max gain > 8 temp noise filter -7 ... View more

Possible damage of secure element in Bosch IP cameras   There is a Security Advisory on this topic. https://psirt.bosch.com/security-advisories/BOSCH-SA-435698-bt.html?utm_source=newsletter&utm_medium=email&utm_campaign=BUvideo   Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Leading to an unusable camera when enabling the Video Authentication options (signing of the video stream). The default setting for this option is "off" and is protected from this error. Watermarking is a pure checksum that does not involve the Secure Element and thus does not need mitigation. This error is only applicable if set to one of the other 3 Video Authentication settings , MD5, SHA-1 or SHA-256. Affected Firmware For Linux, the error was introduced in FW 8.50 and is in all FW until being fixed in FW 8.80, so the error also affects 8.51. 8.52, 8.60, 8.71 and 8.72. For Android, the error has been fixed in FW 8.48 and the error affects all earlier versions. If the customer needs to activate the Stream security (Video Authentication) option. And they are using LINUX (CPP14) FW 8.80 or Android (CPP13) FW 8.48 or newer firmware. The software will protect the camera from damage and the customer can use 1 second signature interval. If the customer needs to use the affected firmware for CPP13 and CPP14 (listed above). The customer needs to follow the mitigation below to protect the camera from permanent damage. Once the camera is damaged it can not be recovered.   Mitigation:   1. Look at the image above, Select Configuration Select Camera Select Display Stamping In the Stream security section   5     Video Authentication as you can see is set to OFF, this is the default setting for all cameras. If the customer has this set to OFF, the customer will not be affected by this bug.    2. Option #1: If the customer has selected either MD5, SHA-1, SHA-256 in Video Authentications (shown above in the picture) The default value for the signature interval is 1 seconds. Increasing the signature interval to 30 seconds will mitigate the problem without decreasing security of the signing process. During verification process of the video it might take longer for the signature to be verified. If the customer upgrades to FW 8.80 (or newer), the interval can be set to 1 second again.   3. Option #2 The best mitigation is using the default settings (Video Authentication set to OFF), but the video stream will no longer be signed. Watermarking does not use Secure Element so that would also be a safe mitigation. If the customer upgrades to FW 8.80 (or newer), as stated before the Video Authentication can be enabled again and the interval can be set to 1 second if needed. ... View more

Step-by-step guide   DIP serial number can be found in a number of ways, such as: 1. Run DIVAR IP System Manager from the desktop; it will show the device information:    Info: Starting with BVMS 12.01, DIP 5000 AIO and AIO 7000 (gen 2) received System Manager.  Therefore, if you have System Manager installed on your DIP 5000 AIO/ DIP 7000 AIO (gen2), you can find there the SN of the unit.   2. Double-click the SuperDoctor 5 Web icon. Sign in using its *default credentials *default credentials are available in the User Manual of the DIVAR model you are using Go to System Info > Computer System> The SN will be displayed there   3. Use "wmic bios get serialnumber" on cmd or PowerShell:   IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device. Sticker with IPMI information on the back of the DIP-64/ DIP-74:    Nice to know: How to reset a lost IPMI password of DIP 6000 AIO? ... View more

How to configure IPMI, can be found in the Installation Manual in the System setup chapter. If you forgot the IPMI password, follow the steps below:   Step-by-step guide   If the IPMI default password is lost, a tool called IPMICFG-Win, available from the SuperMicro website, can be used to recover it. The program description can be found here: https://www.supermicro.com/en/solutions/management-software/ipmi-utilities(opens in a new tab)  And the download is found here: https://www.supermicro.com/en/support/resources/downloadcenter/smsdownload?category=IPMI(opens in a new tab) To reset the password: Run the program from Command Prompt in Windows. To check which IPMI users are available, type: IPMICFG-Win.exe -user list Then reset the password. In the example, user with user ID 2 has their password reset to ‘Admin123’: IPMICFG-Win.exe -user setpwd 2 Admin123 ... View more

Question   What are the limitations and the image resolution of IVA pro Buildings pack and Traffic pack on CPP14 cameras?   Answer   IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions: 1280x720 resolution for 25/30 fps base rate,  1024x576 resolution for 50/60 fps base rate. On CPP13, the Traffic Detector and in the future (new firmware for CPP13) Buildings and Traffic Packs stay on 640x360 resolution. Minimum object size: 16x16 pixel in the respective resolution  640x360 - for Buildings and Traffic pack only Maximum object size:500x500 pixel in in the respective resolution 640x360  Minimum object visibility: 50%. Objects occluded more than 50% may not be detected.    See also attached: Whitepaper_IVA_CapabilitiesPerDevice_FW900.pdf   Limitations of IVA Pro: Setup is only possible via the Configuration Manager. Camera Trainer is only available if Perimeter Pack is installed, but is then usable in parallel to the other tracking modes as well, if they are enabled on the same device. Top-down views (birds eye views) are not supported with Base tracking (2D) and Traffic Tracking (3D), but still supported with the tracking modes from the Perimeter Pack.    Nice to know: How to license a Bosch camera with IVA Pro- FW 8.70 (CPP14)/ FW 8.47 (CPP13) & Config. Manager 7.61? What is the difference between IVA Pro Buildings, IVA Pro Traffic and IVA Pro Intelligent Tracking?  ... View more