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A How-to video is available on the DIVAR IP AIO playlist on YouTube and in the DIP AIO technical certification training; ”Installing a storage hard drive”, as well as a chapter in the User Manual titled “Replacing a faulty hard drive and configuring a new hard drive” exactly detailing these steps. The following instruction describes how to proceed to rebuild the RAID 5 after replacing a damaged HDD on the RAID 5 pool of the DIVAR IP all-in-one 7000 4th generation. Requirements • A Bosch DIVAR IP all-in-one 7000 system is in place.  • A new compatible HDD was used to replace the damaged HDD in the RAID pool.  WARNING A red LED will be displayed in front of the damaged HDD. On DIP-74xx with RAID5, with only one faulty HDD, there is no DATA LOSS.   📚Overview: Replacing the damaged HDD If adding the new HDD doesn’t start the rebuild automatically   Step-by-step guide   Replacing the damaged HDD 1. To open the RAID Manager in a browser, simply click the "Launch LSA" shortcut on the Windows desktop.   2. Navigate to the main page and click on "Sign In" under "Remote Server Discovery."   3. Enter the BVRAdmin username and password, and then click the "Sign In" button to proceed.   4. You can see that a drive has failed right away. From this screen you can check out the event log, check the diagnostics, silence the alarm of the degraded RAID array, and figure out which drive is broken.  5. To proceed, click on the "Select Controller" option at the top, and then click on MegaRAID 9560-16i to access the configuration.   6. The faulty HDD will be displayed under "Drives" with a red LED indicator. You can remove the damaged HDD without shutting down, as the system supports hot swap. Note: If you need to physically confirm the faulty HDD, you can select the "Start Locate" option to activate the red LED on the HDD.   7. After determining which drive is broken and replacing it with a suitable BOSCH-supplied replacement, the critical state doesn’t go away right at that moment. First the array needs to be rebuilt. This can take a long time, but the start and end of the rebuild are found in the event logs. No further actions are required.   8. Once the rebuild process is complete, the alert will automatically disappear and the status will show no alerts, with a green check mark next to the RAID Controller's name.   If adding the new HDD doesn’t start the rebuild automatically   1. In some cases, a drive does not rebuild on its own and needs to be told to rebuild. To do this, select the RAID Controller MegaRAID 9560-16i, then choose "Drives" and "Unconfigured Drives." Click on the checkbox of the faulty HDD with the status "Unconfigured Bad" and then select the option "Make Unconfigured Good". Make sure to only do this after replacing with a known good drive, doing this with a broken drive will only postpone the inevitable!   2. Confirm the inserted drive is a new drive & can be used to rebuild: Select the "Confirm" checkbox and then click on "Yes, Make Unconfigured Good."   3. The system will automatically begin clearing the HDD and start the rebuilding process. No further actions are needed.   4. After the rebuild is complete, the alert will automatically disappear, and the status will be as in the screenshot. The RAID array is in perfect shape once more.    Bosch Building Technologies Academy We recommend you to visit the Bosch Building Technologies Academy website and have access to training courses, video tutorials and documents. ... View more

This procedure is described in the DIP-74xx Installation Manual, as well as in a detailed How-to video titled “Configuring an empty unit with new hard drives”, but here in a detailed step-by-step guide. The following instruction describes how to create a RAID 5 or RAID 6 logical volume on the DIVAR IP all-in-one 7000 4th gen. WARNING This procedure will wipe the current logical volume and therefore cause DATA LOSS.   Requirements A Bosch DIVAR IP all-in-one 7000 4th gen system in place.   Step-by-step guide   1. On the startup screen, press DEL to enter the BIOS setup menu   2. Enter the BIOS password;   3. Navigate to the right using the arrow key until you reach the second tab "Advanced". Then, press the down key until you highlight the option "BROADCOM Configuration utility" and press enter.   4. In the Configuration utility, select the first option "Main Menu" and press enter.   5. Select the first option "Configuration Management" and press enter.   6. Choose the second option "Create Virtual Drive" and then press enter.   7. Select the "Select RAID Level" option and press enter. Then, use the down key to choose RAID5 and press enter again. *If you want to create RAID 6, please choose RAID 6 from the menu and press enter.   8. Press down key until option "Select Drives" and press enter;   9. Confirm the HDD drives by pressing the down key until you reach the option "Check All" at the bottom, then press enter.   10. Press the down key once to display more options, then select "Apply Changes" and press enter.   11. After the message "The operation has been performed successfully" is displayed, press enter under "OK".   12. Use the down key to change the parameters described below to apply the best configuration for the volume, then press enter to select each one: - Strip Size: 64KB - Read Policy: Read Ahead - Write Policy: Always Write Back - Default Initialization: Fast Leave the other options at their default values. To finish this step, press the down key until you reach the last option "Save Configuration" and then press enter.   13. Press enter under the option "Confirm" and then select "Enabled" by pressing enter again.   14. Press the down key to select "Yes" and then press enter   15. After the message "The operation has been performed successfully" is displayed, press enter under "OK".   16. The virtual drive RAID5 has been created, and a message "Virtual Drive creation was successful. All free configurable space has been used" will be displayed.   17. The process is complete! You can now exit the BIOS setup by pressing F4 to save and then selecting "Yes" by pressing enter. The system will start up normally.   Checking Virtual Drive Settings If you want to check the new volume configuration, please follow steps 1 through 3 of this procedure. Then, in the Advanced Menu of the configuration utility, select the third option "Virtual Drive Management" and press enter.   The information about the logical volume RAID5 will be displayed. You can now exit the BIOS setup. The initialization of the Virtual Drive will be finished automatically, and no further intervention is needed.    Bosch Building Technologies Academy We recommend you to visit the Bosch Building Technologies Academy website and have access to training courses, video tutorials and documents. ... View more

Question   What to be considered when changing the IP Address of the VSG?   Answer    Important When the VSG IP address needs to be changed, the old recordings will not be available.   DO NOT change the IP Address of the VSG without following the steps below, also available in the BVMS migration process from this article (chapter 8.5 Migration of VSG): Stop the VSG services (for all instances) on the existing server. Copy the whole VSG folder located in C:\ProgramData\Bosch\ from the existing server to the new server. Launch BVMS Configuration Client, go to edit dialogue of VSG and change the IP address to the IP address of the new server. Activate the BVMS changes. Start VSG and VRM services on the new server. Previous recordings are not available, and VSG will continue recording.    Be sure that the VSG version is supported by the BVMS version you are using. This information can be found in the BVMS Release Letter > chapter Versions. For example, VSG version 2.0.10 is supported by BVMS v12.2, according to the Release Letter (page 10)   ⚠️ By changing the VSG IP Address in other ways, you might encounter several issues after changing the VSG IP Address, such as: recording issues full storage time sync issues storage timeouts network issues in general bandwidth issues when the devices capabilities are refreshed in Configuration Client, the BVMS could crash with “An unknown error occurred” message ... View more

Question   VRM Monitor webpage shows ‘Your connection is not private’ (NET::ERR_CERT_AUTHORITY_INVALID). Why?   Answer   This is how every VRM behaves when it is accessed in a web Browser. This is happening because there is no https certificate loaded on the VRM and you can't even create a self-signed certificate for HTTPS access like for cameras. You need to click on "Advanced" and then on the link bellow. So, this is the way it is intended to work. ... View more

Question   What to consider when you cannot control camera with IntuiKey keyboard from OC on the workstation?   Answer   Please refer to page 53 from BVMS Configuration Manual and be sure that you have connected the Bosch IntuiKey keyboard to BVMS in a proper way. You can connect a Bosch IntuiKey keyboard to the COM port of a BVMS workstation (scenario 1) or to a hardware decoder (e.g. VIP XD, scenario 2).  Note For connecting the Bosch IntuiKey keyboard with a BVMS workstation, use the specified Bosch cable. For connecting the Bosch IntuiKey keyboard with a VIP XD decoder, you need a cable which connects a serial COM port of the keyboard with the serial interface of the decoder.    Please make sure that the port, baud rate, data bits are set correctly. Also, check the Port from Device Manager -> Ports (COM & LPT) and see the exact port if COM1 or other. If other, please change the settings in BVMS CC accordingly. ... View more