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06-06-2018
01:38 PM
How to troubleshoot AEC 2.1 Playback Video Error
Possible solutions to AEC video playback error
View full article
06-05-2018
10:14 PM
How-to: Why does the AEC display, "Permission Denied"
Possible solution to getting AEC "permission denied" error
View full article
06-05-2018
10:09 PM
How-to: What IP Address does the AEC 2.1 use to search for local video (CCTV) devices?
Article states what IP address the AEC uses to search video.
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06-05-2018
10:06 PM
How to configure Door shunt only with Access Professional Edition
How can the Door Opener be prevented from activating when the Request to Exit input is triggered?
View full article
06-05-2018
04:33 PM
How to troubleshoot a Communication Initialization Failed in Readykey Pro
Article describes how the error "Communication Initialization Failed" is corrected?
View full article
06-05-2018
04:28 PM
How to troubleshoot a Login Driver Error after a RDKYPRO Database Restore
Article describes how to troubleshoot a RDKYPRO login driver error
View full article
06-05-2018
04:23 PM
How-to: Readykey Pro default SQL password.
RDKYPRO SQL default passwords
View full article
06-05-2018
04:07 PM
How to address the onboard readers on an RKP-2220?
Article describes how to address rkp-2220 onboard readers.
View full article
06-05-2018
03:59 PM
How to Upgrade a Readykey Pro Access Panel.
How do you upgrade an access panel in ReadykeyPRO? Upgrading a panel becomes necessary if the current access panel does not have enough memory for the system or needs to be replaced for maintenance.
View full article
06-05-2018
03:55 PM
How to Troubleshoot an Ethlan-Micro and RKP-500
Troubleshooting the rdkypro ethlan-micro
View full article
06-01-2018
05:50 PM
How to troubleshoot Facility Code Exceeds Limit in AEC
Describes reasons for facility code error in AEC
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06-01-2018
05:45 PM
How-to: Door Contacts and Request to Exits are not Responding on Correct AEC 1.0 Address
Article addresses AEC Door Contacts and Request to Exits are not Responding
View full article
06-01-2018
05:41 PM
How to Display Latest Alarms First in rdkypro
Article describes way to display latest alarms in rdkypro
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06-01-2018
05:38 PM
How to Delete All Alarms in ReadyKey Pro
Article describes how to delete all alarms in rdkypro alarm monitoring screen
View full article
06-01-2018
03:24 PM
How to change the Number of Events Visible on the AEC1.0 or 2.1 Activity Screen
How to change number of events displayed in the AEC 1.0 or 2.1 transaction screen.
View full article
06-01-2018
03:12 PM
How to troubleshoot "You are a Stranger" Message in AEC 1.0
When logging into the AEC1.0 through your web browser, the message "you are a stranger" appears and you are unable to login to the system.
View full article
05-31-2018
08:50 PM
How to troubleshoot unable to Learn In a Security Escort Transmitter
Possible solution for unable to learn in a escort transmitter
View full article
05-31-2018
08:45 PM
How-to: AEC1.0 Panel not Booting Properly. LED's 1, 3, 5, and 7 Constantly Lit
AEC 1.0 panel not booting
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05-31-2018
08:36 PM
How to configure Elevator Control with AEC1.0 Controller
Describes the setup of elevator control for an AEC 1.0
View full article
05-31-2018
08:32 PM
How-to: Security Escort Trouble Banner
Articles describes the security escort trouble banner
View full article
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