Security: Intrusion

  The Standby (Reset) pin is not locked down. The panel 12V backup battery is low or missing. Using the wrong product handler, for example, using 2112 instead of 2212. Too much Current Draw on panel. Disconnect devices from Aux Power and try again. Noise or interference on the keypad Data Bus. Disconnect all wires on the panel data terminals. Not enough free memory in the D5200 Programmer. There should be 60K free memory. Refer to KB article: How to Operate the D5200 Hand Held Programmer. The 2212 handler may be corrupted in the D5200. Delete the 2212 handler and re-download it. Refer to KB article: How to Operate the D5200 Hand Held Programmer. Low batteries in the D5200. Replace batteries using 4 C cells. Trying to program a panel that is not powered up The programming cord is not securely connected to the panel programming port or may be damaged. The DX4010V2 comes with a cord with a 4-pin Molex connector on one end and phone connector on other end. This cable may work as a substitute.

How to use the G Series Battery supervision and Discharge - Recharge Schedule.

Issue The keypad displays the Access Module Door Point is in trouble. Diagnostics displays the point as missing. Solution T+ (Tamper Input) of the Access Module is an unsupervised input that is normal when open. Upon a short, the Door Point number assigned to the supervised zone of the Access Module is reported as a MISSING PT###.

If you do not know the IP or MAC for the D6682 and are unable to get in to setup with Telnet.

How to Exit Service Mode the B9512G/B8512G or B-Series panel. Why is the Heartbeat LED flashing fast?

How to work with the D4112 Battery Discharge and Recharge voltage schedule. When does the D4112 send a Trouble Low Battery report to the monitoring station? When does the D4112 send the Low Battery restore report to the monitoring station?

How to work with the D6112 Battery Discharge and Recharge voltage schedule. When does the D6112 report Low Battery? When does the D6112 report Low Battery Restoral?

How to access the Menu keys on the B915 or B926F keypads. How to use Icon buttons on the B915 keypad.

B465

B465 USB Menu Map

Primary Power Low or Missing B465

Menu access disabled when using TeraTerm and B450.

How to troubleshoot Unable to Arm the DS7400 using a valid passcode. DS7400,DS7400Xi,DS7400X,DS7400XIVER2,DS7400XIVER3+,DS7400XIVER4+.

How to troubleshoot missing alarms on points connected to the D222A keypad. D2212, D2412, D2812, D222A.

How to vew the History log on D7000/9000 and G series panels. D7212B,D7212B1,D9112,D9112B,D9112B1.

Issue Points are faulted but the panel does not react. Solution Points must be faulted for 500 milliseconds minimum. *When using self resetting devices, some do not latch the contact in the faulted position but do show a fault trip via a latched LED.

How to view area status from the keypad.  

Issue How does the FIRE TEST COMMAND 58 feature function? Solution • Use this function to test fire points and other 24-hour points to be certain they function properly. You can review both the tested and untested points at your command center to help pinpoint any problems. • Upon initiation, the fire test will test the fire bell pattern on the bell output and ring the command center fire bell for 2 seconds. The AC will be disabled for 4 minutes in order to test the system’s battery power. If the battery cannot maintain the system for the 4 minute period, the command center will appear to go dead. If this happens, contact your security company. At the end of the 4 minute period, AC is returned to the system and the panel restores. A message will be sent to your security company upon initiation and completion of the Fire Test. During the Fire Test, no 24-hour alarms will be sent to your security company. • If there is no activity on the system for 20 minutes, the system will automatically exit from the Fire Test. Using COMMAND 58: 1. Ensure your command center is at disarmed idle text. 2. Press the COMMAND bar. The display shows SYSTEM COMMAND. 3. Press the 5 key, then press the 8 key. Note: If you prefer, you may use the Command Menu in place of steps 2 and 3 to initiate this function. Press the MENU key to enter the Command Menu, then press NEXT repeatedly until you reach the FIRE TEST ? prompt. Press ENT. 4. The display shows ## PTS TO TEST. 5. One-at-a-time, activate the detection devices to fault each point. 6. As you fault each point, your command center will display the point text for 60 seconds and ring the fire sounders for 2 seconds. This verifies that the detection device is working properly. Your system automatically resets smoke detectors. • When a resettable point (such as a smoke detector) is faulted, the display shows SENSOR RESETTING for 5 seconds. During this time power is removed from smoke power relays. • Faulting a point more than once does not increment the test count. However, the command center emits a brief tone and displays the point text each time you fault the point allowing you to test multiple devices assigned to one point. 7. When all 24-hour points have been tested, 0 PTS TO TEST is displayed. Press ESC. The display momentarily shows ALL PTS TESTED before returning to idle text. 8. During the Fire Test you may want to see the points that remain untested. When point text is displayed, press ESC. The display shows ## PTS TO TEST. Press the ESC key. VIEW UNTESTED ? is displayed. Press ENT. ## PTS UNTESTED is displayed. Press NEXT to see a list of the points that have not yet been tested. Move through this list by pressing the NEXT key. To resume the Fire Test, press ESC. ## PTS UNTESTED is displayed. Press ESC. ## PTS TO TEST is displayed. Resume testing points. To end the Fire Test, press ESC twice.

Issue When using 4 wire smoke detectors on the D6112, where do the detectors power connections need to be landed on the panel to provide reset capabilities with Command 47?   Solution   The power connections need to be landed on terminal 15(+) and 14(-) for the reset to occur when a CMD 47 is entered at the keypad.

Part Numbers D222, D222A, D223, D223A, D2212, D2212B, D2212BE, D2412, D2812, D2412U, D2412UE, D2812U, D2812P