Security: Intrusion

How to progrma the 4112/5503 to send reboot reports.

If there is no G in the panel's name, there is no ground fault detection and the panel does not have an S4 pin. If it has a single G in the name it has the chance it could be enabled if S4 is latched and under area 5 silent alarm relay there is a value other than 0. If it’s a GV2, GV3 or GV4 and S4 is latched, ground fault detection is enabled. If there is ground fault detection, latch S4 and measure DC voltage on Terminals 9 and 10: You should get 6.5-6.8 VDC Steady (not jumping around) when there isn't a ground fault. If there is a ground fault it can take up to a minute to display and clear at the keypad.

Overview: Keypad displays  a flashing "service perimeter" because a zone is or was faulted. Issue Keypad displays a flashing "Service Perimeter" with no zones displayed.   Solution   A Perimeter zone is or was faulted. If a zone is displayed, the zone must be made normal first. If no zone is displayed,  enter CODE + ENTER + CLEAR + CLEAR . This will clear the keypad memory.

How to troubleshoot the RS Control app display System is Disabled.

Part numbers D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3,D7412GV3, D9412GV3, D7212GV4, D7412GV4, D7412GV4, D9412GV4, B8512G, B9512G

How to determine part numbers for optional lenses for the DS794Z

How to determine which lens to use for the DS915.

How to interpret a BROKEN Amber Circle on the EZ Series panel keypad.

How to disabling zones/Points on the DS7400 Series Panel. DS7400Xi (Ver 4+),DS7400,DS7400X,DS7400XIVER2,DS7400XIVER3+,DS7400XIVER4+,DS7400Xi (Ver 3+).

  How to checking system troubles on D6412 & D4412 using a D623 or D625 keypad.

Issue An FA400 receiver that is disconnected will not force the keypad to display a missing message.   Solution   If two FA400 receivers are being used on the same D8125INV, the "Receiver Missing" message will not display if only one of the receivers is disconnected.

Issue What do the command center warning tones mean? Solution Command Center Warning Signals The Command Center contains a built-in sounder used as an interior warning device. A bell or siren can also be mounted on the exterior of your premises to alert your neighbors of an emergency and to give the police an audible reference to help them locate the alarm. Several different warning signals are emitted from the Command Center to alert you when an event occurs (not all signals will be heard outside). Some of these tones are optional, and can be selected by your alarm technician. 1. Entrance Warning: The Command Center beeps during the entry delay period to remind you to disarm your security system. If the security system is not disarmed before the entry delay expires, an alarm signal may be sent to the Central Station and the alarm audible sounds. 2. Keystroke Entry: Pressing any key on the Command Center sounds a short beep tone, indicating that the entry is accepted. 3. Faulted Zone: The Command Center sounder is activated for two seconds after you enter an arming command to indicate that a zone is faulted, and the indicator of the faulted zone lights. 4. Watch Tone: When the Perimeter Watch Mode is activated, the Command Center emits a brief tone to alert you when any perimeter zone is faulted and the zone indicator lights to indicate which zone is faulted. The tone sounds only when the door or window is opened. It does not sound again for that zone until the door or window is closed and then reopened. 5. Service Tone: Some zones may be programmed to sound a service tone when they are faulted. The zone indicator light annunciates which zone is faulted. To silence the service tone, enter COMMAND 4 or enter your personal passcode plus ENT, at the Command Center. NOTE: Some zones, such as fire zones, may be programmed so that the sounder cannot be silenced until the zone fault is corrected My system can be silenced by entering COMMAND 4 or by using my personal passcode plus ENT. The system cannot be silenced unless the zone is returned to normal. 6. Telephone Trouble: If the security system cannot report to the Central Station due to telephone line trouble or other cause, the Command Center emits a steady beep tone. This tone may be silenced by entering COMMAND 4 or your personal passcode plus ENT.

Issue How do I use Selective Zone Shunting?   Solution   Selective Zone Shunting The Command Center makes it easy for you to have complete control over your security system. By using Selective Zone Shunting you have the ability to bypass zones you do not wish to arm, directly from the Command Center. If you don't want a particular zone to arm, simply push the same numbered key as that zone, and it will not arm with the rest of the system. CAUTION: When a zone is bypassed, it is not armed and therefore, your protection is compromised. Application In an office building or warehouse, Selective Zone Shunting enables you to arm only those areas that need to be kept secure. Areas where personnel are working can be kept disarmed until they are finished and the areas vacated. To arm all zones, simply disarm the unit and rearm using COMMAND 1 or your personal passcode plus ENT . To use Selective Zone Shunting: 1. Ensure that all zones are secure. 2. Start the system exit delay by entering your personal passcode plus ENT , or COMMAND 1 . The PERIMETER and INTERIOR lights flash, indicating the start of the exit delay time. 3. While the system is in the exit delay mode, press the COMMAND bar and then the 0 key. The system is now in the Selective Zone Shunting mode. (Priority and 24 hour zones cannot be bypassed). 4. To prevent a zone from being armed, press the key that corresponds with the number of that zone and then the ENT key. During the exit time, if a bypassed zone is to be armed with the rest of the system, press the key that corresponds to the zone, and then the ENT key. Each time a zone number key is pressed while in this mode, the exit time is restarted. This provides time to select the zones you wish to arm. 5. After all zone arming selections have been made, press the ENT key to enter your commands and terminate the Selective Zone Shunting mode. The indicators of bypassed zones will blink slowly. The system returns to the original arming command. You should now exit the premises.

Issue What is the phone voltage threshold for going into trouble?   Solution   The panel will show phone line trouble if the voltage is between 1.10vdc and 4.75vdc.

Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3,D7412GV3, D9412GV3, D7212GV4, D7412GV4, D7412GV4, D9412GV4, B8512G, B9512G

Issue What is the process to set up auto arming on the DS7100?   Solution   To setup auto-arming perform the following steps: Enter a valid master code # 0,7 Enter address 05, then the auto arm time in 24 hour format then #. Example:  Auto arm at 10:30 PM.                Master PIN + #0 ,7,  05, 2300 #

How to correct the RS Control APP message:  "System is Disabled".

Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3,D7412GV3, D9412GV3, D7212GV4, D7412GV4, D7412GV4, D9412GV4, B8512G, B9512G