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Question   Can I use German special characters when setting the password on the DIVAR Analog 3000?   Answer   When you are using letters in German language like ü, ö, ä for setting the password, the DIVAR doesn't take them into consideration and you will not be able to access your DIVAR. Therefore, please avoid using German letters when setting a password on your DIVAR Analog 3000.   Good to know: When you startup the system for the first time, the Startup Wizard appears where you can setup the system software. Here the default User ID is ADMINISTRATOR and the default password is 000000 (six zeros).   The system contains a permanent ‘Admin’ account with Administrator permissions, plus ‘Advanced’ and ‘User’ login account levels: – User name: ADMINISTRATOR. Default password: 000000 (six zeros) – User name: Advanced. Default password: 000000 – User name: User. Default password: 000000 If you are creating a new user, you have to enter a Password up to 6 characters, and confirm this by entering the password again:   ... View more

Question   Can I use Hebrew or Thai language as a name stamp for Bosch cameras?   Answer   According to the operation manual, it is stated to not use any special characters.  Therefore, Thai or Hebrew language will not work. If you will try to use these languages as name stamp for Bosch cameras, it will display squares or not the word/s itself at all. This is not a bug or a fault, Hebrew & Thai characters are not available for the on-screen display.    Other languages do work, such as: Chinese, Japanese or Russian: ... View more

Possible causes and solution(s)   Causes   There might be problems when you are trying to use the Forensic search function for FLEXIDOME Multi 7000i cameras (FW 8.71.0066) after upgrading from BVMS 10.1 to BVMS 11.1.1.65. The message is saying that “Forensic search must be configured for this workstation”:   Solution   BVMS 11.1 Release Note says to use FW 8.30.0082 for CPP 14.1 cameras Forensic Search works for CPP 14.1/2 cameras with firmware 8.71.0066 version only by using one of the below patches for the standard and Viewer editions: BVMS Professional/ Plus/ Lite 11.1.1.65  BVMS111165_Patch_ForensicSearchCPP13_14Cam_406338.zip   BVMS Viewer 11.1.1.65   BVMS111165_VWR_Patch_ForensicSearchCPP13_14Cam_406338.zip     Note: The issue is fixed in BVMS 12.0 Release Note, shows 8.71.0066 for CPP14.1/2 ⚠️ Please always make sure of the compatibility between cameras and BVMS version used and be sure that the VCA is properly configured before using the Forensic search option in BVMS. ... View more

Question   Which Cameras or Encoders can perform Dual Recording?   Answer   By design, the Dual-Recording feature is specific only in Bosch Cameras. 3rd party cameras are integrated into Bosch Systems like BVMS-VRM via our Video Streaming Gateway (VSG)   Cameras/Encoders that are capable for dual recording: (iSCSI + SD Card or iSCSI + iSCSI)   Note: Dual recording can be achieved with or without BVMS-VRM CPP-ENC XFM series (VIPX1600 XFM 4) starting with FW 4.21, CPP 3 starting with FW 4.54 CPP 4 starting with FW 5.0 CPP 6 devices with any FW version CPP 7 devices with any FW version CPP 7.3 devices with any FW version CPP 13 devices with any FW version CPP 14 devices with any FW version You can verify this in Configuration Manger, Recorder 1 = Primary & Recorder 2 = Secondary   Cameras/Encoders that are not capable for dual recording:   VIP platform devices. E.g. VIP-X1, VIP-X2, VJ-800x, VJ-1000 etc. (i.e. all devices below FW 4.10) VIPX platform devices. The latest FW version is 4.15.0002 CPP 5 platform devices (VIPX16 XFE and VJM 4000). The latest FW version is 6.31.0019 The VSG is also not capable of offering dual recording. But the same camera can be added to multiple VSG's.   ... View more

Question   Why are there not relevant settings available for selected devices in Config. Manager (VJD-7513/ VJD-7523)?   Answer   This message may occur due to the conflict between the Device access option set for your Videojet and the Security option set in Configuration Manager. For example. if the Device access option set on your VJD-7513 is RCP+ or HTTP and the Security option set in Configuration Manager is Required - Trusted, the "Not relevant settings available for selected devices" message will be displayed and you will not be able to access your device.   Also, this "Not relevant settings available for selected devices" message might occur in Configuration Manager for VJD-7523. Therefore, go to Preferences > Access > change the Security to Preferred - None and save your changes   Now, you will be able to access your Videojet decoder and the "Not relevant settings available for selected devices" message will not be displayed anymore:   ⚠️ If you still want your Configuration Manager to be set as Required - Trusted, please make sure that before changing it, you have to set the Protocol of your VJD device to HTTPS > Save your changes. ... View more