Bosch Building Technologies

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    Security: Access Control

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    100% helpful (1/1)
    ‎08-21-2023 09:41 AM
    Very often, it is easier to troubleshoot most AMS problems when logging is enabled. By default, this option is disabled in AMS. These steps will detail how to enable logging for AMS. Step-by-step guide  Log into the AMS server or client with administrative privileges 2     Click on the “Configuration” option\ 3     Next select the “Options” selection 4     Select the “Debug logfiles” option 5     Now check the “DMS, Terminal and MAC name” under the (Technicians) column. Leave the options under the (Support) column Unchecked unless specifically directed to. 6     In order for the logs to be available, the AMS server PC will need to be rebooted 7     After the AMS server is rebooted, reproduce the issue and it should now be listed in the log files for engineering to evaluate.    The log files are typically located in the C:\ProgramData\Bosch\Sicherheitssysteme\Access Management System\Logs
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    ‎06-05-2018 10:06 PM
    How can the Door Opener be prevented from activating when the Request to Exit input is triggered?
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    ‎06-13-2018 02:02 PM
    Article describes how todisable APE video verification.
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    ‎03-31-2021 09:57 PM
    Scenario User needs to keep a door open Monday – Friday from 8 am to 5 pm.   Solution Create a time model (schedule), and then configure the door to open in that schedule.   1. Create a day model. Go to “System Data” and then “Calendar” Figure 1. Click on “Day Models” Figure 2. Click the “Create new” button Assign a name to the Day Model. Add a description and fill the intervals as needed In this example we are only creating one interval from 8 am to 5 pm. If needed, up to three intervals can be created in the same Day Model Click Save Figure 3. 2. Create a Time Model. Click “Time Models” Click the “Create new” button Assign a name to the Time Model. Add a description Select the number of days in the Period Select a reference date (select a past date and not a future date). Figure 4. Assign the Day Model to each day of the period as needed and click save Figure 5. Note: to verify the Time model is correct, click the preview button and confirm the dates match. The predefined holidays are shown below, assign the desired Day Model to apply on those days If holidays are not needed, click the “ignore special days” checkbox Figure 6. 3. Configure the door to open depending on time model Go back to main menu and go to “Configuration” Click “Device Data” Figure 7. In the DevEdit, find the desired door. Figure 8. Click the “Options” tab and click under “Unlock door” Figure 9. Select the desired option, in this example we choose “Door is open depending on time model” Figure 10. Select the desired “Time model” Click the “Save” button. Figure 11.  
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    ‎05-25-2018 04:57 PM
    This article has some of the rdkypro default passwords.
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    ‎06-12-2018 03:49 PM
    Article list a possible solution to the AEC 1.0 "you are a stranger" issue.
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    ‎07-10-2018 09:06 PM
    AEC doesn't show any transactions when a card is presented.
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    ‎05-21-2018 07:57 PM
    This article explains how to configure BIS to use the keypad reader RK-40 with pincode
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    ‎07-10-2018 09:06 PM
    Article describes "invalid badge, facility code and format" messages
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    ‎06-14-2018 02:29 PM
    Article describes different types of ARD-RK40 readers
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    ‎03-30-2022 04:13 PM
    You would need to upload firmware 2.1.9.4 FIRST and then you can got to 2.1.9.5
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    ‎06-14-2018 02:18 PM
    Article describes using elevator relays for other functions.
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    ‎05-31-2018 07:44 PM
    Security escort communication failure with serial cable
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    ‎05-16-2018 04:36 PM
    This article explains whether a  D6686 be used to integrate a D6600 or D6100 with Readykey Pro
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    ‎06-14-2018 02:33 PM
    Article offers a possible solution for "free memory low" rdkypro message
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    100% helpful (1/1)
    ‎01-18-2021 06:18 AM
    AMS 3.0 How to configure Dual factor Authentication (Card + PIN)
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    ‎06-22-2020 10:27 PM
    Set up Interlock APE 
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    ‎05-11-2018 05:20 PM
    This article provides the solution when the computer cannot access the AEC2.1 if the Lantronix device is on the same subnet as the AEC2.1.
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    ‎06-13-2018 02:38 PM
    Article describes how to setup schedular for archiving and purging the database
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    ‎06-13-2018 02:33 PM
    Article describes how to set 1320 reader voltages
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