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Bosch Building Technologies

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    Security: Intrusion

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    ‎08-01-2018 10:56 PM
    How to determine the current draw for keypads used on the D4112 or D6112 panels. D4112, D6112, D636, D620, D626, D630, D640.
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    ‎08-02-2018 08:35 PM
    Issue Can not connect to a panel using a DX4020 and RPS? Solution There are a lot of things to check for when having connectivity issues between RPS and 7000/9000 series panels through a DX4020. Perform the following in order. A technician with a laptop and RPS installed on the laptop should be on site.   1.) Check for Bus Status LEDs (Red LEDs). If they are flashing, go to step 2. If they are not flashing, make sure that dip switches 1, 2, and 3 are closed (down) and dip switches 4 and 7 are open (up) (dip switches 5, 6, and 8 do not matter) and make sure that there is not a DX4010 on this panel addressed as 88 (you can only have 1 SDI address 80 and 1 SDI address 88 on the panel). If you still do not have Bus LEDs, latch down the reset pin. If they come on after this, change Enable SDI RPS to YES in the AUX / SDI RPS Parameters. If they still do not come on check wiring to the SDI bus, that the EEPROM chip on the DX4020 did not come loose, that the EEPROM on the panel is 6.0 or higher, for grounds on the panel, ensure DC voltage is ~12vDC between terminals R (power) and B (common), and disconnect all other SDI devices from the panel to eliminate the keypads and keypad wiring as issues. If after completing all of this, you still do not have bus LED status lights, replace the DX4020. 2.) Once you get the Bus Status LEDs, do a network test. This is the same thing as doing a ping from the command prompt. If they do not come back successful, go to step 3. If they do come back successful, go to step 4. 3.) If you are not successful with a network test on the panel, connect directly to the DX4020 with a crossover cable (pin 1 will be crossed with pin 3 and pin 2 will be crossed with pin 6) and try again. If you are still unsuccessful, check to ensure that your computer is on the same network as the DX4020. If it is, arp in the IP address of that card (arp –s IPaddress MACaddress). If you are running Vista, you MUST be in administrator mode to do this (go to cmd under programs – accessories, right click, and select run as administrator). Next, establish a telnet connection with the DX4020 (telnet enter, open IPaddress 1, wait for it to fail, then, enter open IPaddress 9999). If you are running Vista, telnet is not installed by default but the setup files are copied. You must add the telnet client component in Programs and Features. It is helpful with multiple LAN components to arp in the DX4020’s IP address while binding it to the specific connector which the DX4020 is attached. A main example of this would be if you have a wireless NIC and Ethernet Port. In this case put in arp –s IP_address_of_4020 MACaddress IPaddressofyoursystem. Once you are in, go to server configurations and verify the IP address, default gateway, and subnet mask. Remember that it is looking for the number of bits in the host portion of the subnet mask. 4.) Now that we have Bus connectivity (red LEDs) and can do a successful network test, try to connect to the panel and watch the SER RX and SER TX (green LEDs) on the DX4020. If the green SER RX LED comes on but not the green SER TX, go to step 5. If neither of these come on, then the data packets are not making it through the DX4020 to the serial bus for the panel to process. This can be due to the port being blocked (default port is 7700), non matching encryption keys, or a malfunctioning DX4020. While connected with a crossover cable, make sure the D6200 software is not running or use a different port than 7700. Turn off all firewalls and anti-virus software. Check to see if the receiver is running encryption and if they are, make sure the same key is in the DX4020 and in RPS. If you can now get in, but still can’t across a network, then the panel is setup correctly but a network device is down or the port or IP address is being blocked between their workstation and the panel. 5.) If you get the green SER RX but no SER TX, then the information is going through the DX4020 but the panel is not responding to the data. Telnet into the DX4020, scroll to the top line which should have the firmware version of 1.5D or higher (This must be Bosch released firmware, such as version 5.8.8.3 for a Xport-01 or version 6.1.8.3 for a Xport-03, to support Datagram type 02). The second line should have AES firmware version. If the card does not meet those requirements, download and update the firmware to the latest revision. If it does, verify the correct datagram type in channel 1 configurations. If the panel firmware revision is a G panel 7.0 or GV2 panel 7.06 or higher, you must use datagram type 02. Otherwise use datagram type 00. If you are using datagram type 02, you must use RPS version 5.5 or higher. If the green ser RX LED stays on, check that the baud rate and other settings are set to 9600, no parity with 1 stop bit, and force RTS and DTR are forced on in the AUX portion of the panel, and verify correct datagram is being used in the DX4020. The panel will not reply to invalid RAM pass codes over the SDI bus, thus will never reply with an invalid RAM pass code. Check the RAM pass code with another system that CAN get in, or with a D5200 programmer and use that in place of the ****** when connecting to the panel.  6.) If you continue to have issues after checking these things, contact Bosch Technical Support for further assistance.   Notes: If you can connect locally but not remotely, then the problem is not with the panel or DX4020. If at the remote location, they can connect to the same type of panel with the same firmware locally, then the problem lies in the network. It is important to note that the port used by RPS is UDP and must be open to inbound and outbound traffic on all routers and firewalls. This includes your own computer. Windows, Symantec, Norton, AVG, Trend Micro, MaCafee, and numerous other Operating Systems and Anti-Virus software come with some form of firewall built into them. For this reason, disable all these types of applications for the initial connection to verify that we can connect. After we know that we can connect, then build exceptions for the UDP port (default is 7700) in your applications.
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    ‎08-02-2018 08:35 PM
    Issue The FA113 will not arm the panel if it was disarmed from the keypad and will not disarm if panel was armed from the keypad Solution Used as an arm/disarm device, the FA113 is configured to panel zone 74 or 194. Pressing the FA113 Off button sends an OPEN signal to the control panel and pressing the On button sends a NORMAL signal to the control panel. The area should be both Armed and Disarmed by the FA113 for it to function correctly. When the arming state is changed by the FA113, then by another means, the FA113 becomes unable to detect the current armed state of the area and will not respond to the keys pressed. Correct settings for FA113: The transition of the state of point 74 is what causes the area to arm or disarm. • Mode in the D8125INV is set to 4. • Keyswitch Maintained point (Point Type 4) with  Point Response 2, is  required for  the FA113. • Area will arm with a transition from open to normal on point 74. • Area will disarm with a transition from normal to open on point 74. The FA113 is also used for panic on point 75 (7412G) and point 195 (9412G).
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    ‎08-02-2018 08:34 PM
    Part numbers D9131A, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3, D9412GV3,
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    ‎08-02-2018 08:34 PM
    Overview: In order to comply with SIA CP-01 standards, GV2 revision 7.06 and higher panels have modified the method that points programmed for Swinger Bypass are bypassed. GV2 panel revisions 7.05 and earlier will automatically bypass points and report Swinger Bypass P### when these points erroneously report four trouble or alarm events within one hour of the first event. RPS revision 5.5 and higher provides a field called Swinger Bypass Count to be used in GV2 panels revision 7.06 and higher. This setting, between 1 and 4, selects the number of times that a point will automatically bypass after going into trouble or alarm, the selected number of times, within 1 hour of the first event. The Swinger Bypass Count setting is defaulted to 1 and if left unchanged Swinger Bypass points will Bypass after one alarm or trouble event. Further, new GV2 panels revision 7.06 and higher come with a default Swinger Bypass Count setting of 1. If programming with RPS revision 5.4 or earlier, the Swinger Bypass Count field will not be available to change and the setting will remain at 1. Likewise, if programming with the D5200 programmer using GV2Aux revision 1.01 or 1.00 the same problem will occur. RPS 5.5 or GV2Aux revision 1.02 or higher is required for programming. Issue Why do points bypass after one trouble or alarm event? Solution The point that generated 1 trouble or alarm and Bypassed uses a Point Index with Swinger Bypass set to Yes and the Swinger Bypass Count is set to 1. This setting is modified in GV2Aux>Misc>Swinger Bypass count in RPS rev 5.5 or higher. Using a D5200 programmer, GV2Aux revision 1.02 must be used. Swinger Count can be modified by entering group on Miscellaneous and then Swinger Count.
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    ‎08-02-2018 03:42 PM
    How to use the Auto Door function with access doors in G Series panels.
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    ‎08-02-2018 03:57 PM
    How to determine the current limit for devices powered from the DX1020 8 point expander.
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    ‎08-02-2018 04:01 PM
    There are 2 tests performed on the FA206i, Walk Test and Transmission Test. Walk Test: With cover in place, quickly (less than 1/2 second) pass a magnet near the Test Mode reed switch. This will activate a 1 minute walk test mode where the LED will light with each trip but no alarm signals will be transmitted. Transmission Test: With cover in place, hold a magnet near the Test Mode reed switch for at least one second. This will activate a one minute transmission test mode where the device will transmit alarm and restoral cycles at regular intervals for 1 minute. Note:  The FA206i LED only lights when in test mode.
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    ‎08-02-2018 04:11 PM
    How to clear the CHECK DIAL TONE message from the command center. D2012,D2212,D2412,D2812
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    ‎08-02-2018 08:33 PM
    Issue The instructions do not show how to interface the D169 to the D6412. Solution Voice Verification: Allows the panel to control a D169 2-way Voice Verification Module. The D169 allows the central station personnel to verify alarms with a two-way voice session with the premises. The premises phone line runs from the panel to the D169 and then to the premises phones. There are two other module connections to the panel: the programmable relay output (-12 VDC) programmed with the Voice Request output function (2,10), and a point (zone) programmed as a Voice Active point. The panel must also have one or more points with the Voice Verification option selected in the point index. When a point with Voice Verification generates an alarm event: The panel transmits the alarm report to the receiver at the central station. When the central station receiver acknowledges the report, the panel activates the Voice Request output function and starts a 30-second report delay time. All reports are delayed. The D169 has 30 seconds to start a two-way voice session. An operator at the central station picks up the phone line from the receiver with a DTMF telephone and presses [ 2 ]. At the premises, the D169 picked up the phone line when the panel activated the Voice Request output function. When it hears the DTMF tone from the operator pressing [ 2 ], it begins a two-way voice session by first shorting the panel’s Voice Active point. When the Voice Active point is shorted, the panel silences the non-fire alarm output (sets the Bell Timer to zero). Only the user can silence a fire alarm output. As long as the Voice Active point is shorted, the panel continues to keep reports buffered. The D169 ends the voice session by removing the short from the voice active point. The panel resets the bell time and Alarm Event Abort Window (assuming a user at the premises did not change the arming state of the panel during the voice session). Normal reporting (communication) resumes.                    Hardware Configuration 1.) J1 cable to the D6412 Brown to the negative out put Green to the Voice active zone one the panel Blue to the alarm out put if used White not used Red 12volts positive Black panel common 2.) J3 leave a default with A, and D jumped out. Need to follow instruction on the D169 for siren wiring, and operating instructions of the D169.                          
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    ‎08-02-2018 08:33 PM
    Issue How can the rising sun key or trapazoid key be used to activate an output on the D4412/D6412 control communicator?   Solution   Under Output Parameters, program a 1,15 for the trapazoid key or 2,0 for the rising sun key to activate an assigned output when the keyfob's alternate buttons are depressed.        
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    ‎08-02-2018 08:33 PM
    Overview: The Inovonics FA570 and FA575 High-Power Repeaters receive, decode and re-transmit signals from Inovonics FA-Series transmitters up to 4 miles in open field. Issue What is the difference between the FA570 and FA575? Solution The difference is the FA575 includes the ACC640 weatherproof enclosure to accommodate exterior applications as well as battery leads to hookup an external battery. Other then that, the units are exactly the same.
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    ‎08-02-2018 07:55 PM
    How to troubleshoot Unable to Arm the DS7400 using a valid passcode. DS7400,DS7400Xi,DS7400X,DS7400XIVER2,DS7400XIVER3+,DS7400XIVER4+.
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    ‎08-01-2018 10:47 PM
    Issue When does the D128 dual phone line switcher module indicate a phone line failure?   Solution   An amber phone line status LED lights on the D128 module when the control/communicator measures less than 25VDC or 10mA of current across the tip and ring of the telephone line. The D8112 and D9112 monitor the telephone lines for a programmable interval before indicating a trouble condition.
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    ‎08-01-2018 10:47 PM
    Issue What would cause the D6112 panel to send a zone 9, when arming the system? Solution D5200 Programing - 7.10 or 8.10 = Comb ID is set to yes in the program of the panel. With this prompt set to yes in the program, a zone 9 is sent when the panel is armed by the remote programmer, or command 1.
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    ‎08-01-2018 10:47 PM
    Overview: Charging circuit is overcharging the battery. Panel is damaged. Issue Reading 15vdc on the battery charging circuit.   Solution   Replace the panel. The voltage regulator is failing on the panel.
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    ‎08-01-2018 10:47 PM
    Overview: D4112 doesn’t arm or anything when code is entered at the keypad. Issue Nothing happens. Doesn’t arm or anything when code is entered at the keypad. Solution Connect programmer using coiled cord. Plug in plastic RJ phone type plug into COMMUNICATOR female connector on 5200 Plug brown connector on other end of coiled cord to programmer connection on 4112 Press ON button on 5200 Type in password at PASSWORD prompt, press enter. Top Line of 5200 shows PRODUCT HANDLERS Using the up/down arrows scroll down until 4112. Please blinking cursor on 4112 Press RED Enter Group button Place cursor on NEWRECORD Short the Standby pin on 4112 to ground momentarily Press RECV(COPY) button on programmer Receiving will be displayed at the top line of the 5200 Display Scroll down using arrow down key until cursor is on 2 PASSCODES Press ENTER GROUP button Passcode1 should have 234 in the field. To change field, press CLEAR key and type in the code to be used. Press enter The code is restricted to 4 characters but the user enters a prefix of 1, 2, 3, 4, 5…depending upon the slot. Example: PASSODE1 shows 234. The user code will be 1234   *** NOTE: Also make sure that the panel has a valid and functioning analog line.  The functionality of the system is dependent upond successful communications.
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    ‎08-01-2018 10:47 PM
    Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3, D9412GV3, D7212GV4, D7412GV4, D9412GV4, B8512G, B9512G
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    ‎08-01-2018 07:53 PM
    How to force arm the D4112 or D6112 control panel.
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    ‎08-01-2018 10:46 PM
    Issue On 2000 series panel, point codes are programmed for points between 9 and 24. When programmed points are tested the keypad reads "PT(#) PT DISABLED (where # is the number of the point being tested). Solution Pt text (Point Text) was never changed from default that read "PT(#) PT DISABLED".
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