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Question   Where you can chek the Network Time Protocol (NTP) connection from Bosch IP cameras?   Answer   The unit can receive the time signal from a time server using various time server protocols and then use it to set the internal clock. The device polls the time signal automatically once every minute. To check the NTP connection from the camera please follow the below steps: Login to camera web interface (http://ipofcamera) and enter its credentials Go to ➤ Configuration ➤ Service ➤ Logging ➤ Select Debug Logging ➤ In Active logs type : time syslog_dbg ➤ press Set and afterwards Reload from the bottom right side of the page or from Diagnostics tab The camera will query the NTP server every 1 minute.   Note: We recommend you to check out the following article and learn How to activate and collect Syslog from Bosch IP cameras ... View more

This article contains all the steps to restore DIVAR IP 7000 R2 to factory default. Note: By performing the Initial Factory Setup on the system, ALL DATA from the ENTIRE system will be erased.   Step-by-step guide   To restore a device to factory default insert DVD #1 into the DVD ROM of the appliance and apply power to the unit or restart the unit During the boot process you will receive the following message: “Select any key to boot from CD…..” Select any key to start the boot process from the DVD After selecting to boot from the DVD, you will see a “Windows” loading screen After a few moments you will see the image restoration menu screen Depending on the rebuild situation, select the appropriate menu option. For the example in this case, the “Initial Factory Setup” option was chosen After selecting the “Initial Factory Setup” option, you will receive a “warning” popup menu Select the “OK” tab to start the restoration process Once the restoration process starts, a series of processes will run in a cmd.exe window Allow the procedure to continue until finished At the end of the restoration process, you will be prompted to reboot the unit. Select “OK”   Note Do not turn off the unit during the process. This will damage the Recovery media. – Initial Factory Setup (all data on the system will be lost) → restores to factory default image and deletes all data on the HDDs – System Recovery (back to Factory Defaults) → restores to factory default image; data on the HDDs will not be deleted ... View more

If you have configured an out of the box system and once the configuration was done you wasn’t able to access the BVRAdmin account, this article will help you to find a solution. Access to BVRAdmin account is required to perform administrative tasks on the operating system. This procedure is applicable also if you've redeployed the image on your  DIVAR IP  and now it is stuck in kiosk mode. This requires the steps below, depending on your DIVAR IP unit: DIVAR IP all-in-one 7000 2U (gen 3) (DIP-73xx) DIVAR IP all-in-one 7000 2U (gen 4) (DIP-74xx) & DIVAR IP all-in-one 4000 (DIP-44xx) & DIVAR IP all-in-one 6000 (DIP-64xx) DIVAR IP all-in-one 5000 (DIP-52xx) & DIVAR IP all-in-one 7000 (DIP-72xx) DIVAR IP 7000 R2 (DIP-71xx) DIVAR IP 7000 (DIP-70xx)   Step-by-step guide   DIVAR IP all-in-one 7000 2U (gen 3) (DIP-73xx)   - When the BVMS default screen is shown, press CTRL + ALT + DEL - Press and hold the left SHIFT key immediately after clicking switch user - Select BVRAdmin user and log in using previously defined credentials Note: remote desktop can be used as an alternative.   Bosch strongly recommends to run the DIVAR IP in a parameterized network, operated by trusted personnel only. Remote access is possible via defined ports with e.g. BOSCH Video Security Client / App. In addition to that, it is strongly suggested to keep the system up-to-date by installing latest operating system updates and BVMS versions (incl. patches and sub-components), once available 🛈 Info Kindly note that this BVRAdmin desktop access procedure is also documented in "Release Notes (OS Image version 1.2.0)", available on the DIVAR IP 7000 AIO product page (see the bottom of page 3 into page 4)   DIVAR IP all-in-one 7000 2U (gen 4) (DIP-74xx) & DIVAR IP all-in-one 4000 (DIP-44xx) & DIVAR IP all-in-one 6000 (DIP-64xx)   To sign in to the administrator account in BVMS operation mode: 1. On the BVMS desktop, press Ctrl+Alt+Del. 2. Press and hold the left Shift key immediately after clicking Switch User. 3. Press Ctrl+Alt+Del again. 4. Select the BVRAdmin user and enter the password that was set during the system setup. Then press Enter. Note: To go back to the BVMS desktop, press Ctrl+Alt+Del and click Switch user or Sign out. The system will automatically go back to BVMS desktop without a system restart.    DIVAR IP all-in-one 5000 (DIP-52xx) & DIVAR IP all-in-one 7000 (DIP-72xx)   To logon to the administrator account (BVRAdmin): 1. On the BVMS default screen, press CTRL+ALT+DEL. 2. Hold SHIFT, click Switch User and keep SHIFT pressed for about five seconds. 3. Enter administrator user name and password.   DIVAR IP 7000 R2 (DIP-71xx)   To perform administrative tasks, the BVRAdmin account can be entered when Bosch VMS default screen is displayed. To do so: 1. Press CTRL+ALT+DEL, then hold down SHIFT while clicking the Switch User option and keep SHIFT pressed for about five seconds.   DIVAR IP 7000 (DIP-70xx)   To perform administrative tasks, the BVRAdmin account can be entered when Bosch VMS default screen is displayed. To do so: 1. Press CTRL+ALT+DEL, then hold down SHIFT while clicking the Switch User option. ... View more

Question   Is Divar IP 3000 (DIP-3042-2HD) compatible with new non-Bosch branded ONVIF cameras?   Answer   It only depends on the version of BVMS you have. If you have BVMS 7.5, certain cameras with a certain FW have been tested and are supported. If you have BVMS 8.0, certain cameras with a certain FW have been tested and are supported. For BVMS versions of 9.0 or lower, only tested cameras must be added, otherwise we cannot support new setup. On DIP 3000 you can only upgrade to BVMS 8.0. The version of Windows installed on it does not support older versions of BVMS, it is not compatible. Recommended to use BVMS 8.0, the largest version supported on that unit. You need to make sure that those cameras are on the list of tested devices of the version you have.   Regarding the ONVIF Compatibility of the cameras, please see the following Bosch Knowledge Base article: https://community.boschsecurity.com/t5/Security-Video/BVMS-ONVIF-Device-compatibility/ta-p/4252 ... View more

Intelligent Insights makes use of Bosch cameras’ built-in Video Analytics to interpret video images and collect metadata from cameras. This metadata is collected, aggregated, and displayed using a series of pre-defined widgets within a user defined dashboard to visualize the data. Read on to learn how to add these widgets to the Bosch Video Management System (BVMS) for monitoring. The Intelligent Insights widgets can be visualized in BVMS Operator Client. In this article we are going to show you how to add a widget to Bosch Video Management System (BVMS).   Step-by-step guide   1. Access the Use cases menu and select the use case to add to BVMS. In this example we’ll use the “Crowd detection graph”   2. Click the "Copy link" button   3. Next, access the BVMS Configuration Client and select Maps and Structure > Click Manage Resources   4. Click URL > Add a resource name and paste the URL copied from Intelligent Insights > Replace the text "localhost" with the IP address of the Intelligent Insights machine and click OK > OK   5. Click Add Document   6. Select the URL and click OK. The URL should appear under the Logical Tree   7. Click Save and Activate configuration   8. Next, access the BVMS Operator Client and select the tile where you want the widget to be displayed. Double click the widget to assign it 9. After signing in to Intelligent Insights, the widget will be visualized in the tile   Useful links:   YouTube video  Learn more about Intelligent Insights ... View more