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This article contains videos which explain the usage of Bosch cameras integrated in Genetec Security Center.   📚 Overview   1. How to check if a Bosch camera is compatible with Genetec Security Center 2. How to configure the Bosch extension in Genetec Security Center 3. How to add Bosch cameras to Genetec Security Center 4. How to configure Bosch camera stream quality in Genetec Security Center 5. Bosch camera authentication in Genetec Security Center using certificates 6. How to use IVA from a Bosch camera in Genetec 7. How does Metadata fusion from a Bosch camera work in Genetec 8. How to use Bosch cameras and Genetec RSA maps 9. How to use a Bosch panoramic camera in Genetec Security Center 10. How to use Bosch PTZ cameras in Genetec 11. How to use local recording of a Bosch camera in Genetec 12. How to use VRM recording of a Bosch camera in Genetec 13. How to use a Bosch camera in Genetec Stratocast   Step-by-step guide   1. How to check if a Bosch camera is compatible with Genetec Security Center     2. How to configure the Bosch extension in Genetec Security Center     3. How to add Bosch cameras to Genetec Security Center     4. How to configure Bosch camera stream quality in Genetec Security Center     5. Bosch camera authentication in Genetec Security Center using certificates     6. How to use IVA from a Bosch camera in Genetec     7. How does Metadata fusion from a Bosch camera work in Genetec     8. How to use Bosch cameras and Genetec RSA maps     9. How to use a Bosch panoramic camera in Genetec Security Center     10. How to use Bosch PTZ cameras in Genetec     11. How to use local recording of a Bosch camera in Genetec     12. How to use VRM recording of a Bosch camera in Genetec     13. How to use a Bosch camera in Genetec Stratocast   ... View more

Possible causes and solution(s)   Causes License expansions missing after upgrade to BVMS 11 in Remote Portal Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU   The reason why you see only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU is because you did not adjust accordingly the expansion license quantity when activating them in Remote Portal.   Solution   In Remote Portal you can select the number of expansion licenses that you wish to activate on a fingerprint, even if they all came on the same Software Order ID. You can follow the normal license activation process to activate the remaining expansion licenses on the fingerprint, but you should make sure that you adjust the quantity correctly in the "Select expansion products" page.   You can use the below screenshot for reference and the following manual (pages 19-21). See also:  How to activate a new license for BVMS v11.0 or above? ... View more

Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.   Alarm Management users   Alarm Management has 3 kinds of users, depending on what they are allowed to access: System Users (Config Agents, Alarm Agents) Company Users (Company Config Agents, Company Alarm Agents) Account Users   System Users   System Users have full access to the complete Alarm Management system. Config Agents have full access to Configuration UI. They can configure every installer company, account, site, service, any kind of users, monitoring centers and system settings. Config Agents also have access to Alarm Management Diagnosis Module.   Alarm Agents have full access to all alarms in the Operator Interface. Alarm Agents can be also limited to access only certain accounts of the system.   It is also possible to grant a System User full access to Configuration UI and Operator Interface (double role).     Company Users   Company Users belong to an installer company. They have access to all accounts which belong to their installer company: Company Config Agents can configure every account, site, service, company users and account users which belong to their installer company.   Company Alarm Agents have access to all alarms of all sites which belong to their installer company in the Operator Interface. Company Alarm Agents can be also limited to access only certain accounts of the company.   It is also possible to grant a Company User access to Configuration UI and Operator Interface (double role), limited to their installer company's accounts.     Account Users   Account Users belong to an account. They have access to all sites of their account with the Site Monitor App. Account Users also can be limited to certain site(s) of the account.     For further articles on Alarm Management please search for "Alarm Management" in BT Knowedge Base. ... View more

Step-by-step guide:   Alarm Management provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image. Click the  button to display the AI snapshot.   The AI Snapshots marks the detected object (moving person or vehicle) with a bounding box and shows the AI Score in pink color. For example: An AI score of 1.00 means an AI alarm verification of 100% See also Alarm Management Configuration > Service > AI Alarm Verification > AI Threshold for moving persons or vehicles   If the AI score is above the configured AI Threshold, the AI alarm gets verified; if the AI score is below the configured AI Threshold, the AI alarm gets rejected.   See also: Alarm Management Configuration: How to set up an AI Alarm Verification service? ... View more

Question   What does the object outline mean in the video display (BVMS, Config. Manager, camera's Live page)?   Answer   Display Description Object that generates an alarm event under the current settings appear on the camera image inside a red outline. An object that has triggered one alarm event but does not generate another appears inside a pink outline (example: object has crossed a line). Object that is detected as moving but do not generate an alarm event under the current settings appear inside an orange outline.   The above information is applicable when using the following software application. Bosch Video Management System (BVMS) version 10.0.1 and above. Bosch Configuration Manager version 7.0 and above. Live page on the web browser for IP camera operating on firmware version 7.70.0126 and above. ... View more