Security: Intrusion

Issue Can not get the panel to send modem format. Modem is set to yes in the program, and the CS is set to 7. The panel will send BFSK. Solution To report in Modem II format, the following must be set: Be sure the receiver will accept Modem II format. Account number can be a 3 or 4 digit for modem. If using a 3 digit, program a zero as the first digit. Program item 2.3, Modem, must be set to yes. Program item 3.3, AModem, must be yes if using an alternate phone number as well. Program item 2.5, Ack14, must be set to no. Program item 3.5, AAck14 must be no if using an alternate phone number as well. Program item 2.7, Ack23, must be set to no. Program item 3.11, AAck23, must be no if using an alternate phone number as well. When Modem format is selected, the panel will ignore any entries in the CS line of the program.

Issue When using 4 wire smoke detectors on the D6112, where do the detectors power connections need to be landed on the panel to provide reset capabilities with Command 47?   Solution   The power connections need to be landed on terminal 15(+) and 14(-) for the reset to occur when a CMD 47 is entered at the keypad.

Issue What are the enviromental considerations for the proper operation of the Bosch control/communicators? Solution Indoor Dry.   Relative Humidity 5% to 85% noncondensing at +86 degrees Fahrenheit (+30 degrees Celsius). Operating temperature would be +32 degrees Fahrenheit to +120 degrees Fahrenheit ( 0 degrees Celsius to 49 degrees Celsius ).

Issue How many zones is the D4112 Control Communicator capable of having?   Solution   The D4112 Control Communicator has six end-of-line resisitor supervised, hardwire protective zones. There are five standard programmable zones and one nominal 12 VDC powered zone optimized for two-wire smoke detectors

Issue How many on-board zones does the D6112 Control Communicator have?   Solution   The D6112 Control communicator has eight end-of-line resistor supervised hardwire protective zones. There are six standard programmable zones; one nominal 12 VDC powered zone optimized for two-wire smoke detectors and one nominal 12 VDC powered zone optimized for two-wire glass-break detectors.

Overview: Time needed to charge a 12 volt back up battery connected to a D4112 Issue   How long does it take to charge a back up battery connected to the panel for the first time?   Solution   It may take as long as 12 hours. BOSCH recommends that the battery be charged prior to the installation.

Issue Initiating Special Alert/Police Alert   Solution   Special Alert This command is a manually operated and initiated alarm command. COMMAND 7 can be programmed to respond to a choice of numerous situations that may need immediate attention. This command may also be used to send a silent alarm to the Central Station without sounding an alarm signal on the premises. To engage COMMAND 7: 1. Press the COMMAND bar. The Command Mode indicator light comes on. 2. Press the 7 key. Police Alert By using COMMAND 9, you immediately send an emergency signal to the Central Station to summon the police. If desired, COMMAND 9 can be programmed to sound an alarm on the premises. To engage COMMAND 9: 1. Press the COMMAND bar. The Command Mode indicator light comes on. 2. Press the 9 key.

Overview: Power up charging status of the battey on a D4112 panel will send a trouble Zn 9 during Recharge cycle. Issue Why does the panel send a Trouble Zn 9 when the battery is charging?   Solution   After the AC is restored the battery will begin to charge.  When the battery reaches a charging level of 11.1 volts, and maintains battery voltage level above 10.3 volts for 1 minute, the panel will RESET and a battery trouble (Trouble Zn 9) will be sent to the Central Station.  When the battery reaches the charging level of 12.5 volts a Restoral Zn 9 is sent to the Central Station.    

  How to progrma the 6112/5503 to send reboot reports. 6112/5503panel is communicating alarm and trouble signals but, when I do a disable restart it will not send the reboot signal.  

Getting "check area" on keypad when master arming an area.

How to locate the various connections and controls on the D636A keypad.

How to progrma the 4112/5503 to send reboot reports.

Issue What do the command center warning tones mean? Solution Command Center Warning Signals The Command Center contains a built-in sounder used as an interior warning device. A bell or siren can also be mounted on the exterior of your premises to alert your neighbors of an emergency and to give the police an audible reference to help them locate the alarm. Several different warning signals are emitted from the Command Center to alert you when an event occurs (not all signals will be heard outside). Some of these tones are optional, and can be selected by your alarm technician. 1. Entrance Warning: The Command Center beeps during the entry delay period to remind you to disarm your security system. If the security system is not disarmed before the entry delay expires, an alarm signal may be sent to the Central Station and the alarm audible sounds. 2. Keystroke Entry: Pressing any key on the Command Center sounds a short beep tone, indicating that the entry is accepted. 3. Faulted Zone: The Command Center sounder is activated for two seconds after you enter an arming command to indicate that a zone is faulted, and the indicator of the faulted zone lights. 4. Watch Tone: When the Perimeter Watch Mode is activated, the Command Center emits a brief tone to alert you when any perimeter zone is faulted and the zone indicator lights to indicate which zone is faulted. The tone sounds only when the door or window is opened. It does not sound again for that zone until the door or window is closed and then reopened. 5. Service Tone: Some zones may be programmed to sound a service tone when they are faulted. The zone indicator light annunciates which zone is faulted. To silence the service tone, enter COMMAND 4 or enter your personal passcode plus ENT, at the Command Center. NOTE: Some zones, such as fire zones, may be programmed so that the sounder cannot be silenced until the zone fault is corrected My system can be silenced by entering COMMAND 4 or by using my personal passcode plus ENT. The system cannot be silenced unless the zone is returned to normal. 6. Telephone Trouble: If the security system cannot report to the Central Station due to telephone line trouble or other cause, the Command Center emits a steady beep tone. This tone may be silenced by entering COMMAND 4 or your personal passcode plus ENT.

Issue How do I use Selective Zone Shunting?   Solution   Selective Zone Shunting The Command Center makes it easy for you to have complete control over your security system. By using Selective Zone Shunting you have the ability to bypass zones you do not wish to arm, directly from the Command Center. If you don't want a particular zone to arm, simply push the same numbered key as that zone, and it will not arm with the rest of the system. CAUTION: When a zone is bypassed, it is not armed and therefore, your protection is compromised. Application In an office building or warehouse, Selective Zone Shunting enables you to arm only those areas that need to be kept secure. Areas where personnel are working can be kept disarmed until they are finished and the areas vacated. To arm all zones, simply disarm the unit and rearm using COMMAND 1 or your personal passcode plus ENT . To use Selective Zone Shunting: 1. Ensure that all zones are secure. 2. Start the system exit delay by entering your personal passcode plus ENT , or COMMAND 1 . The PERIMETER and INTERIOR lights flash, indicating the start of the exit delay time. 3. While the system is in the exit delay mode, press the COMMAND bar and then the 0 key. The system is now in the Selective Zone Shunting mode. (Priority and 24 hour zones cannot be bypassed). 4. To prevent a zone from being armed, press the key that corresponds with the number of that zone and then the ENT key. During the exit time, if a bypassed zone is to be armed with the rest of the system, press the key that corresponds to the zone, and then the ENT key. Each time a zone number key is pressed while in this mode, the exit time is restarted. This provides time to select the zones you wish to arm. 5. After all zone arming selections have been made, press the ENT key to enter your commands and terminate the Selective Zone Shunting mode. The indicators of bypassed zones will blink slowly. The system returns to the original arming command. You should now exit the premises.

Issue How do I turn on perimeter watch mode? Solution Perimeter Watch Mode COMMAND 6 is used to monitor the perimeter of your building when the system is disarmed. This is called the Perimeter Watch Mode. In this mode, the Command Center emits a short tone to alert you of entry or exit through the perimeter of your building. No alarms are generated by this mode except 24-hour alarms (e.g., fire, panic, duress, etc.). There is no tone for interior movement. Application This command is useful in a residential system when you want to monitor entrances or exits in your home. In commercial installations, the Perimeter Watch Mode can be used as a door chime to alert you when a customer or delivery person has entered your business. To use COMMAND 6: 1. Ensure that your security system is disarmed. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 6 key. The system is now in the Perimeter Watch Mode. 4. To exit the Perimeter Watch Mode, press the COMMAND bar, and then press the 6 key.

Overview: User is entering passcode twice to arm alarm system. A five second delay between key strokes will cause the keypad to view the next entry as the start of a NEW passcode. Key strokes must be strung together with no pauses in between longer that 5 seconds. Issue User must enter passcode twice to arm the system.  Same code is used for both entries.   Solution   The user is pausing too long between key strokes.  After a key is pressed the next key stroke must be pressed wthin 5 seconds. A delay of 5 or more seconds will cause the keypad to view the next key stroke as the start of a new entry.