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    Security: Intrusion

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    ‎05-25-2018 08:24 PM
    The keypad says CALL FOR SERVICE. What can be done to review the trouble? D6412,D4412,D623,D625
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    ‎07-25-2018 07:20 PM
    What would cause some point to send alarms, but not others and alarm report is marked as yes?  
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    ‎07-25-2018 04:02 PM
    Issue What does the Green Status light indicate? Solution Green Status Light: OFF = One or more zones are violated, or the control is armed Flashing = Exit delay period is in progress ON = All zones are secure or bypassed
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    ‎07-17-2018 05:29 PM
    Use the Menu function ‘MASER ARM’ to arm either selected areas or all areas that the user has authority in, which are in the scope of the keypad.  Previously armed areas remain armed while the remaining disarmed will arm.  For example, if a panel uses areas 1-8 and: The keypad has Panel Wide Scope and the user has authority only in areas 1, 2, 3 & 4, then only areas 1, 2, 3 & 4 will Master Arm. If the keypad has Custom Scope in areas 1 & 2 user has authority in areas 1, 2, 3 & 4, then only areas 1 & 2 will arm. Use the Menu function ‘MASER ARM’: Access the keypad Menus from the keypad. Press the NEXT key until the MASTER ARM ? function is displayed and select [ENTER]. Enter a valid passcode and press [ENTER]. The display shows MASTER ARM ALL ?, select [ENTER]. The command center displays ARMING X,X,X,X…  where X= the available and authorized areas to arm. 
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    ‎06-13-2018 04:28 PM
    Article describes C900V2 inputs and outputs
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    ‎06-08-2018 06:42 PM
    How to configure a DX4020 for use with RPS.
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    ‎05-23-2018 02:08 PM
    How to calibrate the D1265 keypad display.
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    ‎05-18-2018 04:31 PM
    After installing RPS Full edition or RPS Lite, the RPS software was then uninstalled and RPS Lite/RPS edition installed;  However, the Full/lITE edition of RPS still reinstalled even while using a RPS Lite/RPS Full CD or installation files. Can this be fixed?
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    ‎05-15-2018 05:10 PM
    How to properly obtain a One Button Tech Support file for submission to Technical Support Related Products D6100 D6600 D6200
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    ‎05-15-2018 04:48 PM
    Two Way Audio Quick Reference Related Products D6600 D6100i D6100IPv6
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    ‎05-14-2018 05:06 PM
    If you do not know the IP or MAC for the D6682 and are unable to get in to setup with Telnet.
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    ‎06-14-2018 07:42 PM
    FA210 REDUCED-SIZE UNIVERSAL TRANSMITTER Available in off-white (FA210). For use with any standard contact or sensor, this reduced-size universal transmitter comes with case tamper and supports an end-of-line resistor. Mounting bracket included for quick and easy installation. FA210W REDUCED-SIZE “WIDE GAP” DOOR/WINDOW TRANSMITTER Available in off-white (FA210W). Same as the FA210 but includes two built-in magnetic reed switches, one on top, and one on the side for maximum flexibility. Includes magnet that supports a 5/8” gap. Can support a N/O or N/C external contact when using the reed switch. USed with the FA400 Receiver
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    ‎05-14-2018 05:08 PM
    Cannot silence an alarm when using the Custom Function set to Disarm Related Products B3512 B4512 B5512 B6512 B8512G B9512G D7412GV4 Ver2+ D9412GV4 Ver2+
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    ‎07-26-2018 03:27 PM
    Issue The panel does not report any alarms or cancel reports when a non-fire point goes into an alarm and then is silenced by the code at the keypad.   Solution   Alarm Event Abort (Non-Fire Points Only): assigns the abort feature to a Point Index. See Alarm Event Abort Window to learn how to set the Alarm Event Abort Window. If a user acknowledges a non-fire alarm point event by entering their passcode before the Alarm Event Abort Window expires: The alarm event is aborted. Alarm, Cancel* and Restoral reports associated with the alarm are not transmitted and the event becomes a local only event. *A Cancel window starts with the initiation of the alarm event and follows the Bell Time. If the user acknowledges the alarm inside the Cancel window (bell time), a Cancel or a Fire Cancel report is sent. If the Abort feature is enabled, the Cancel report is sent if the user acknowledges the alarm after the Abort window has expired, but before the bell time expires. SIA: The Cancel Window is required for SIA Control Panel Standard for False Alarm Reduction. The user hears a unique three long beep tone at the command center. The text command centers indicate that the alarm was aborted on the display. It appears as a slow flash in Alarm Memory at LED command centers. IMPORTANT: This option has no effect on Fire and Fire with Verification point types. The Alarm Event Abort feature does not apply to alarm events initiated by the ABC Keys, the Duress passcode or the keyfob Panic function. SIA: Alarm Event Abort is required for the SIA Control Panel Standard for False Alarm Reduction.  Alarm Event Abort Window-Nibble 1034 Default: 30 seconds Selections: 15 seconds, 30 seconds, 45 seconds Parameter Description This parameter sets the length of the Alarm Event Abort window. See Point Index Options 1 to apply the Alarm Event Abort feature to a point index. IMPORTANT: This option only affects non-fire points. Fire and Fire with Alarm Verification points are not affected by enabling this option. If a user acknowledges a non-fire alarm event by entering his/her passcode before the Alarm Event Abort window expires: The alarm event is aborted. Alarm, Cancel* and Restoral reports associated with the alarm are not transmitted. The alarm event becomes a local only event. The user hears a unique three long beep tone at the Command Center. The Text Command Center indicates the aborted alarm on the display. The LED Command Centers indicate the aborted alarm with a slow flash in Alarm Memory. * A Cancel window starts with the initiation of the alarm event and follows Bell Time. If the user acknowledges the alarm inside the Cancel window (Bell Time), a Cancel or Fire Cancel report is sent. If the Abort feature is enabled, the Cancel report is sent if the user acknowledges the alarm after the Abort window has expired but before Bell Time expires. SIA: Alarm Event Abort Window is required for SIA Control Panel Standard for False Alarm Reduction.
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    ‎07-27-2018 02:51 PM
    Issue What is RPS Call Back? Solution RPS Call Back Default setting is No. Selections are Yes or No Parameter Description Using this function allows the control panel, after it has verified the RPS passcode, to provide an additional level of security by hanging up and dialing the RPS phone number to call RPS at the central station prior to allowing any upload or download. Important: When using the RPS Callback function, enter a "C" as the last digit in the RPS phone number if DTMF dialing is used. Parameter Options Yes: When the control panel hears the proper RPS passcode, it hangs up the phone, seizes the phone line, then dials the programmed RPS phone number (see RPS Ph ). This ensures that only the control panel communicates with the RPS PC connected to the dialed phone number. No: The RPS session is initiated immediately; no call back is required. The control panel engages in RPS sessions when called from any phone number and a proper RPS passcode is identified.
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    ‎07-26-2018 03:26 PM
    What is the setup on programming panel's "AC fail" timer?
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    ‎07-25-2018 04:55 PM
    Could not program a code of 1999 in panel combos.
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    ‎06-06-2018 05:40 PM
    How to reset the log-in password for the IP Communicator browser using Remote Programming Software.
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    ‎05-23-2018 08:33 PM
    On a D720, why are all the zone lights flashing? D9412,D7412,D7212,D9412G,D7412G,D7212G,D9412GV2,D7412GV2,D7212GV2,D9412GV3,D7412GV3,D7212GV3,D9412GV4,D7412GV4,D7212GV4,D7212B,D7212B1,D9112,D9112B,D9112B1  
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    ‎05-14-2018 04:58 PM
    How to identify the firmware revision of an intrusion panel B4512, B5512, D7212, D7412, D9412, D7212G, D7412G, D9412G, D7212GV2, D7412GV2, D9412GV2, D7212GV3 , D7412GV3 , D9412GV3 , D7212GV4 , D7412GV4 , D9412GV4 , D7412GV4 Ver2+, D9412GV4 Ver2+
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