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 Find attached the French version of this article!   Possible causes and solution(s)   Causes   The IMPI logs cannot be saved from DIVAR IP AIO 7000 Gen3. When accessing the IMPIViewer tool vers. 2.20.0 bld 220309, after entering the credentials, the login is not working. The "Break" message is displayed:   Solution   For DIVAR IP AIO 7000 Gen 3, you have to enable the SMC RAKP (Remote Authenticated Key-Exchange Protocol) from the web browser.   1. Log in on your DIVAR IP 7000 Gen 3 from the web browser 2. Go to System > SMC RAKP > Select Enable > and Save    3. Next, open the IPMIView tool and try again to login using the ADMIN credentials. Now, you should be able to login and collect the IPMI logs.     For collecting the IPMI logs, you can refer to the following article (section A) IMPIView Tool) How to remotely view and collect the DIVAR IP 6000 or 7000 system's event log through IPMI? ... View more

Remote Portal has an option which allows you to update all cameras of a group or even all cameras of the entire account.   Follow the steps below and find out how you can perform the Firmware Upgrade for multiple cameras at the same time. 📚 Overview: Step-by-step guide Recommendations and Limitations for large numbers of cameras   Step-by-step guide   1. Login into your Remote Portal account 2. Click on the List View button The list with all devices or the groups from your account will be displayed. You will see the devices that can be updated containing a yellow icon. This icon indicates that new firmware is available for your device and you can perform the upgrade for it.   3. You can thick the box next to the "Name" column to select all devices from the list or you can thick each box next to the devices you would like to perform the FW upgrade. 4. Next step is to click on the three dots button and select > Update   5. A new pop-up message will be displayed. Here you will see the information related to the devices that will be updated and other information such as: devices that are on the latest version or devices where no updates are possible for them. Click Update   The Firmware upgrade will start:   Now, the Firmware of your cameras is on the latest version:   Recommendations and Limitations for large numbers of cameras   Technical Limitations: There are no inherent technical limitations regarding the number of camera firmware updates that can be triggered at once. However, it is important to note that there is currently no option to cancel an update campaign. Therefore, if any unexpected issues arise during the update process, such as network incompatibilities, it will not be possible to halt the update. Recommendations: 1. Test the update for a new firmware version and camera platform (CPP) in a representative setup, using one device for each combination in a specific location or site. 2. Once the initial test is successful, proceed with rolling out the update for the entire site. 3. If the update is successful for the entire site, gradually increase the scope by rolling out the update step by step, increasing the number of cameras involved ... View more

Follow this step-by-step guide and learn how to configure RAID 5 on your DIVAR IP AIO 7000 GEN3.   Step-by-step guide   1. Install all hard drives. 2. Turn on the system. 3. Set up the operating system and install DIVAR IP Software Center as described in the user manual. 4. After the DIVAR IP Software Center window is displayed, minimize the window. 5. On the Windows desktop, double-click the MegaRAID Storage Manager icon to start the application. The Enter User Name & Password dialog box is displayed. 6. Enter user name and password, and then click Login. – User name: BVRAdmin – Password: as it was set during the initial operating system setup process 7. In the MegaRAID Storage Manager main window, click the tab Physical and in the device tree, right-click the desired controller node, then click Create Virtual Drive. Or Click directly on the "Create virtual drive" from Dashboard tab.   The Create Virtual Drive - Choose mode dialog box is displayed.   8. Click Advanced, then click Next.   The Create Drive Group - Drive Group Settings dialog box is displayed. 9. In the RAID level: list, select RAID5.   10. In the Select unconfigured drives: list, select the respective hard drives and click Add>. The selected drives are displayed in the Drive groups: box Hint: If you want to select all the drives at one time you can select 1 drive from the list, then press "ctrl+A" and then click Add> to move all the drives in the Drive groups list and afterwards click on the "Create Drive Group" button   11. Click Next to continue. The Create Virtual Drive - Virtual drive settings dialog box is displayed. 12. Apply the following settings: – Initialization state: Fast Initialization – Strip size: 64 KB – Write policy: Always Write Back Note: Keep all other settings unchanged.   13. Click Create Virtual Drive. The virtual drive is created.   14. Click Next to continue. The Create Virtual Drive - Summary dialog box is displayed. 15. Check the settings for the virtual drive configuration.   16. Click Finish to accept the settings and to complete the configuration. The virtual drive will be created and initialized.   17. Exit the MegaRAID Storage Manager application. 18. Perform a complete system recovery (Initial Factory Setup). Hint: To perform the Initial Factory Setup, please refer to the Installation Manual → page 29    Be aware that after recovery, the LUNs are automatically created. Go to Configuration Client and right click on the DIP 7000 AIO > select Scan Target and check if the LUNs are formatted.   Note: If they are "unknown" > tick all the boxes next to the LUNs > Hit Format LUN button > OK Recommended  select 4 LUNs at the time Important: If some of the LUNs were not formatted, tick all the remaining boxes with status “unknown” or “HD_FORMAT….” and hit again the Format LUN button Wait until all the LUNs are formatted and click the Activate Configuration button  > OK ... View more

The 2 SSDs of the DIVAR IP AIO 7000 GEN3 could be replaced at some point, and the RAID 1 must be recreated.  Follow the steps below and learn how you can create RAID 1 on your unit.   Step-by-step guide   1. During boot up, press “DEL” to  run Setup:   2. Go to Advanced menu > press down arrow ( ↓ ) from the keyboard until you highlight the Intel (R) Rapid Storage Technology > press Enter   3. The 2 SSD will be recognized (SATA 0.1 & SATA 0.2) →  Here you have to select Create RAID Volume and press Enter.   4. Now, please make sure that you have selected: RAID 1 (Mirror) option next to the RAID Level check the 2 boxes next to the  SATA 0.1 and SATA 0.2 (to check the boxes you have to press Enter and select X or press Space from the keyboard) Next, select Create Volume and press Enter   5. You should see in the Advanced tab the following details:   6. After performing these changes, go to Save & Exit tab and select Save Changes and Reset → press Enter → the unit will reboot    After you have created the RAID 1, next step is to install the ISO Image. At this point, the Central Technical Support Team could help you by providing you with the ISO Image.    How to create RAID 5 for DIVAR IP All-in-one 7000 GEN3? ... View more

The Super Doctor software installed on DIVAR IP products can be configured to send health data to BVMS using SNMP traps. Example traps: Power supply or Storage disk critical.   The BVMS SNMP Service acts as SNMP Manager. SNMP devices can be configured utilizing rules to filter for a specific SNMP trap received from a SNMP agent (For example DIVAR IP) The Trap filter rules contain the IP-Address range of the trap sending devices and the specific OID (Object Identifier) The received trap is forwarded to the BVMS Alarm Management and can be processed further as any other native Event/ Alarm in BVMS.   With this feature it is possible to monitor the hardware health status of the DIVAR IP storage devices → Measure can be taken to repair the device if something fails.   Supported in BVMS <=11.0? SNMP V1/ V2 is supported in previous BVMS versions, but manual configuration is required for Trap filter rules of all SNMP devices. Manual configuration of the traps on a DIVAR IP device was and still is required.   Feature implemented in BVMS >= 11.0: When adding or edditing an iSCSI device to a VRM storage pool, the dialog is extended by an additional checkbox where the monitoring can be enabled. After pressing OK, the pre-defined SNMP traps are automatically created and added to the SNMP node in the devices tree, including the required trap filter rule parameters. Manual configuration (enabling of the traps) on the DIVAR IP is still required.   The automatic creation of SNMP Trap filter rules is only supported on the following DIVAR IP product generations: DIVAR IP AIO 7000 (DIP-73 and DIP-72) DIVAR IP AIO 5000 (DIP-52) DIVAR IP 6000 R2/ 7000 R2 (DIP-71 and DIP-61) For the other storage products e.g. DSA E-Series, the checkbox "Enable Monitoring" is disabled. However, manual creation of trap filter rules for receiving SNMP traps from any SNMP agent is always possible.   SUPERMICRO MIB includes 3 different health notifications for each event: "Normal or "Warning" or "Critical" → For example, "Storage Adapter" SNMP trap: trapStorageAdapterStatusNormal trapStorageAdapterStatusWarning trapStorageAdapterStatusCritical   BVMS Events default configuration: "Critical" events will come up as an Alarm in the Operator Client "Warning" and "Normal" events will NOT create an alarm. All event will be logged.   Step-by-step guide   1. Open the Super Doctor software and go to Configuration > tick the box next to the "Enable polling" > add the IP address of the SNMP Trap Receiver (in this example - the BVMS server) and click Save   2. Open BVMS Configuration Client > go to Devices tab > select VRM Devices > Pool > select Add/ Edit iSCSI device and tick the box next to the "Enable monitoring" > OK   3. Save these change. By enabling the monitoring option, a full list of SNMP traps will be automatically displayed in Other devices > under SNMP. These are configured by default with the OID.   In the SNMP Trap Failure Rules you can also add and configure the OID that you want to trigger this rule or you can select the one from the list already displayed under the SNMP tab. The Value must be configured as well. For example, if you are using an OID that is going to send a trap in case of a power supply failure, you can type in “Power supply failure” as a value. The full list of the OIDs can be found on the CD that comes with the unit.  Note: More information about OID can be found here.   Note: You can trigger a test trap in the Super Doctor tool and check in the Logger tool whether it is received fine: Go to Configuration Client > Other devices > SNMP and select one of the SNMP trap from the list and click on the Show Trap Logger Tool.  Afterwards, open Super Doctor tool and click on the "Send Test Trap" button  The Trap Details section will be populated with the test data.      4. Now, we know that the traps are received fine. Next step is to configure the Events and Alarms. Click on the Events tab. Here are all the SNMP traps that you can monitor. Set the trigger alarm  to "Always" or other schedule time when you would like to receive alarms if a failure occurs. Note: The Trigger Alarm is set as "Always" by default for several SNMP traps   In this example, we'll focus on the DIP Power supply critical where the Trigger Alarm should be set as "Always" in order for Operator Client to receive the alarms.   5. Save these changes and go now to the Alarms tab The Alarms will be already displayed in the Alarms menu. You can set a differentiated color for it if you would like to customize the alarm in Operator Client. Also, you can configure the alarms as you wish from this overview. Once the alarms are configured, click Save and Activate the configuration   6. Access now the Operator Client to see if a notification is going to be displayed as we have configured it. You can simulate an Alarm, e.g. remove one out or two power supplies and check the "Critical" Alarm in the Operator Client:   For a better understanding of using Bosch Security and Safety Products and Services, we encourage you to join our online trainings from Bosch Building Technologies Academy! Access to the academy allows you to register for a training program, access your training documents, attend a course, track your learning progress, take your exam and download your certification in the form of a printable PDF. Join now! ... View more