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Possible causes and solution(s)   Causes When trying to access the DIP-7000 AIO from Config Client it shows Access denied under the Physical capacity field:     Solution A) Make a system recovery 1. Start the unit and press F7 during the BIOS power-on-self-test. The Recovery menu is displayed. 2. Select System Recovery (back to Factory Defaults): This option restores the unit to factory default image; data on the HDDs will not be deleted. Note: While the System Recovery option doesn't delete video footage stored on the data HDDs, it still replaces the complete OS partition (including VMS settings) with a default configuration. In order to access existing video footage after recovery, the VMS configuration needs to be exported before System Recovery and re-imported afterwards. 3. The unit starts from the Recovery media. If the setup is successful, press Yes to restart the system. 4. Windows performs the initial setup of the operating system. The unit restarts after Windows has completed the setup. 5. After the restart of the unit, the factory settings are installed   B) When system recovery is done →  set up the unit as iSCSI device through Software Center. You can refer to the following video for useful information: DIVAR IP all-in-one 7000 - How to configure the system using Software Center C) Access BVMS Configuration Client and scan for target on the device → the Access denied message will be no longer appearing, the physical amount should be displayed correctly, and all LUNs should appear fine. ... View more

  Question Is there any way to turn off the UDP encryption on FLEXIDOME multi 7000i camera?  Answer There is no need to disable UDP encryption, because the CPP14 platform does not have the old RTOS-like UDP encryption. This option to turn it off, it does not show on the Web Interface.   The old RTOS-like encryption is limited to AES-128 and proprietary, so works only between our own BVIP devices and in BVMS. The new Linux platform does not have the old RTOS-like UDP encryption. So, the answer is that you do not need to disable UDP encryption, since it is no longer in the FW in this new platform.   ... View more

Question   Can I create a list of AUX commands that work simultaneously for multiple cameras in BVMS?   Answer   This feature is not available in BVMS. You cannot do it automatically for multiple cameras. If you have 10+ cameras and want to add some of the AUX commands (wiper, washer, reset, and so on) you can do it one by one manually through Config Client (Cameras and recordings -> AUX commands -> add new codes).   Please refer to the article below where you will find an example about: How to activate the wiper and the white lights of MIC IP starlight 7000 HD in BVMS ... View more

Q1: Is there a certificate size (file size) limitation? Yes, the maximum size of a certificate which can be uploaded is currently 4096 Bytes.   Q2: Which are the supported certificate formats for devices? Bosch devices support certificates in the following formats: Extensions: *.pem, *.crt, *.cer, *.der, *.p12, *.pfx Format: Base64 ASCII: PEM - *.pem, *.crt & *.cer Binary: DER - *.der Binary: PKCS#12 - *.p12 & *.pfx   See image as visual example of Formats vs Extensions:   *these formats are supported since FW version 6.50. The current FW versions are available in DownloadArea webpage   Q3: Which are the available tools to upload certificates? Configuration Manager can load all the supported certificate formats and is capable of some conversions (e.g. *.pem cert encoded with DER) Camera Web Interface can load all the supported certificates. The certificate content should correspond to the file ending. Note we currently distinguish the different formats according to the file endings, not the content.    Q4: Is there a limitation of the certificate password length? A2: Yes, currently there is a limitation of the certificate password length to 16 characters. R&D have been informed regarding the demand to have the password length increased from 16 to 20 characters in the future. You can see more information about Certificates in Bosch cameras by accessing the following White Paper Network Authentication - 802.1x | Secure the Edge of the Network    In the attached video you can see how you can: create the CA .pfx file with the MicroCA in CM > P12CATEST.pfx derive the public certificate from it .crt > P12CATEST.crt load successfully the CA certificate > P12CATEST.pfx ... View more

In cases where RPS configuration cannot be loaded please follow the instructions as detailed below.   Step-by-step guide   In rare cases an RPS configuration can become corrupt, i.e. it is not possible to open the particular configuration.   When working on large and/or complex configurations it is always recommended to save your changes periodically. It is also recommended to create a new configuration from the existing configuration you had previously been working on.   In the unlikely event that your configuration is corrupt and cannot be opened go to the database folder (default C:\FSP_5000_RPS\Database\*) of that specific configuration and do the following:   Copy (Ctrl+C) the “PreviousState” file and paste (Ctrl+V) it into the same folder.   Open configuration in RPS.   ... View more