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NEW! Find attached the French version of this article! Question   What information is required for password reset of Bosch recorder (XF, MR, Analog, Hybrid, Network)?   Answer   If you forgot the password of you recorder and you want to reset its password, the Central Technical Support Team can help you. Before requesting a password reset, please note that you need to provide some important information to the Central Technical Support Team to get help from them.   First, refer to the following article: Where to find the Authorization Letter for Password reset of Bosch Video Products and Software?   Please follow the steps below and find out what information is needed if you want to reset the password of your: DIVAR XF/700 DIVAR MR DVR400/600 DIVAR Analog 3000/5000 DIVAR Hybrid & Network 2000/3000/5000   Note: Please note that you can provide the Central Support Team with a picture of the label of the unit, in order to prevent misunderstandings or misspelling. 💡 Be aware that in exceptional cases, you may be required to send them an invoice of your unit or other proof of ownership. Label of the unit:   Important: You must be locally connected to your recorder with: monitor, keyboard and mouse. ⚠️ Kindly note that the code received from the Central Technical Support team is valid only for 1 Day.   Depending on the model of recorder you have, below you will find the mandatory details that you need to provide to the Central Technical Support team:   A) DIVAR XF/700: MAC Address of the unit mention the date on which you will be on site to change the password of your unit.   B) DIVAR MR: Serial Number of the unit mention the date on which you will be on site to change the password of your unit.   C) DVR 400/600: MAC Address of the unit sometimes, it happens that the date on the live monitor does not match the current date.  Therefore, please verify the date on the unit as displayed on the Live monitor mention the date on which you will be on site to change the password of your unit. be careful, calculate and mention the correct date if the one displayed on the Live monitor is not the same as the current date   D) DIVAR Analog 3000/5000 (similar with DVR 400/600): MAC Address of the unit sometimes, it happens that the date on the live monitor does not match the current date.  Therefore, please verify the date on the unit as displayed on the Live monitor mention the date on which you will be on site to change the password of your unit. be careful, calculate and mention the correct date if the one displayed on the Live monitor is not the same as the current date   NOTE: In some cases, after gaining admin access to the unit you cannot change the password. In this case you should create a new user with admin rights, login with that user, delete the old administrator account, then recreate the administrator account with a new password.   E) DIVAR Hybrid & Network 2000/3000/5000: Please be aware that these Recorders have 2 MAC Addresses. Provide  both MAC addresses sometimes, it happens that the date on the live monitor does not match the current date.  Therefore, please verify the date on the unit as displayed on the Live monitor mention the date on which you will be on site to change the password of your unit. be careful, calculate and mention the correct date if the one displayed on the Live monitor is not the same as the current date   Nice to know: Please refer to the following article if you need to find out How should unlock codes be used to reset DIVAR recorder password (XF, MR, Analog, Hybrid, Ntw)?. ... View more

Question   Which CPP corresponds to certain cameras and encoders?   Answer   The capability of a Bosch IP camera or encoder is driven by two forces: One is the hardware capability, defined by the Common Product Platform (CPP) itself and the combined components of the product. The other is the firmware that drives this hardware. The firmware is developed on a common code basis and derived from there for the active platforms, making the feature sets of various platforms fairly similar within a certain firmware version. This article gives an overview of CPPs that correspond to certain types of cameras and encoders. Here you can search by the CTN of the camera and find out the CPP of it. Thus, you will know which firmware you should use for upgrading your device. 1) CPP14 cameras:   Device Name CTN FLEXIDOME corner 7100i IR NCE-7703-FK AVIOTEC 8000i IR FCS-8000-VFD-I DINION 5100i IR NBE-5702-AL, NBE-5703-AL,  NBE-5704-AL, NBE-5702-AL-GOV, NBE-5703-AL-GOV, NBE-5704-AL-GOV FLEXIDOME 8100i (IR / X series) NDE-8702-RXL,  NDE-8703-RXL, NDE-8703-RL, NDE-8704-RL, NDE-8702-RX, NDE-8702-RXT, NDE-8703-RX, NDE-8703-RXT, NDE-8703-R, NDE-8703-RT,  NDE-8704-R, NDE-8704-RT CPP14.3 cameras: Device Name CTN FLEXIDOME micro 3100i NUV-3702-F02, NUV-3702-F04, NUV-3702-F06, NUV-3703-F02, NUV-3703-F04, NUV-3703-F06 FLEXIDOME outdoor 3100i IR NDE-3702-AL, NDE-3703-AL, NDE-3702-AL-GOV, NDE-3703-AL-GOV FLEXIDOME indoor 3100i IR NDI-3702-AL, NDI-3703-AL, NDI-3702-AL-GOV, NDI-3703-AL-GOV FLEXIDOME indoor 3100i NDI-3702-A, NDI-3703-A, NDI-3702-A-GOV, NDI-3703-A-GOV DINION 3100i IR NBE-3702-AL, NBE-3703-AL CPP14.2 cameras: Device Name CTN FLEXIDOME panoramic 5100i NDS-5703-F360, NDS-5704-F360 FLEXIDOME panoramic 5100i IR NDS-5703-F360LE, NDS-5704-F360LE FLEXIDOME indoor 5100i NDV-5702-A FLEXIDOME indoor 5100i IR NDV-5702-AL FLEXIDOME outdoor 5100i NDE-5702-A FLEXIDOME outdoor 5100i IR NDE-5702-AL FLEXIDOME indoor 5100i (2MP) 4K NDV-5704-A FLEXIDOME indoor 5100i (2MP; IR I/O) 4K NDV-5704-AL  FLEXIDOME indoor 5100i (5MP) NDV-5703-A FLEXIDOME indoor 5100i (5MP; IR I/O) NDV-5703-AL DINION 7100i IR 2MP HDR X 4.7-10mm NBE-7702-ALX, NBE-7703-ALX DINION 7100i IR 8MP HDR X 5.9-13mm NBE-7704-ALX CPP14.1 cameras: Device Name CTN FLEXIDOME multi 7000i NDM-7702-A, NDM-7703-A FLEXIDOME multi 7000i IR NDM-7702-AL, NDM-7703-AL   2) CPP13 cameras: Device Name CTN Fixed cameras   FLEXIDOME inteox 7100i IR NDE-7604-AL DINION inteox 7100i IR NBE-7604-AL Moving cameras   AUTODOME inteox 7000i NDP-7602-Z30 MIC inteox 7100i 2/ 8 MP MIC-7602-Z30B AUTODOME 7100I Outdoor 2MP PTZ camera NDP-7602-Z40 AUTODOME 7100i Outdoor 2MP PTZ camera (integrated IR up to 300m) NDP-7602-Z40L AUTODOME 7100i Outdoor 8MP PTZ camera NDP-7604-Z12L   3)CPP7.3 cameras: Device Name CTN AUTODOME IP 4000i NDP-4502-Z12 AUTODOME IP 4000i NDP-4502-Z12C AUTODOME IP 5000i NDP-5502-Z30 AUTODOME IP 5000i NDP-5502-Z30C AUTODOME IP 5000i NDP-5502-Z30L AUTODOME IP starlight 5000i (IR) NDP-5512-Z30L-P AUTODOME IP starlight 5000i (IR) NDP-5512-Z30L AUTODOME IP starlight 7000i NDP-7512-Z30 AUTODOME IP starlight 7000i NDP-7512-Z30C AUTODOME IP starlight 7000i NDP-7512-Z30CT AUTODOME IP starlight 7000i NDP-7512-Z30K DINION IP 3000i IR NBE-3502-AL MIC IP starlight 7000i MIC-7502-Z30B MIC IP starlight 7000i MIC-7502-Z30W MIC IP starlight 7000i MIC-7502-Z30G MIC IP starlight 7100i MIC-7522-Z30BR MIC IP ultra 7100i MIC-7504-Z12BR MIC IP fusion 9000i MIC-9502-Z30BQS MIC IP fusion 9000i MIC-9502-Z30WQS MIC IP fusion 9000i MIC-9502-Z30GQS MIC IP fusion 9000i MIC-9502-Z30BVS MIC IP fusion 9000i MIC-9502-Z30WVS MIC IP fusion 9000i MIC-9502-Z30GVS MIC IP fusion 9000i MIC-9502-Z30BVF MIC IP fusion 9000i MIC-9502-Z30WVF MIC IP fusion 9000i MIC-9502-Z30GVF MIC IP fusion 9000i MIC-9502-Z30DQS MIC IP fusion 9000i MIC-9502-Z30DVS MIC IP fusion 9000i MIC-9502-Z30BQF MIC IP fusion 9000i MIC-9502-Z30WQF MIC IP fusion 9000i MIC-9502-Z30GQF MIC IP fusion 9000i MIC-9502-Z30DQF MIC IP fusion 9000i MIC-9502-Z30DVF MIC IP fusion 9000i MIC-9502-Z30BVFX MIC IP fusion 9000i MIC-9502-Z30WVFX MIC IP fusion 9000i MIC-9502-Z30GVFX MIC IP fusion 9000i MIC-9502-Z30DVFX FLEXIDOME IP 3000i IR NDE-3502-AL FLEXIDOME IP 4000i NDI-4502-A FLEXIDOME IP 4000i NDI-4502-AL FLEXIDOME IP 4000i NDE-4502-A FLEXIDOME IP 4000i NDE-4502-AL FLEXIDOME IP 5000i NDI-5503-A FLEXIDOME IP 5000i NDI-5503-AL FLEXIDOME IP 5000i NDE-5503-A FLEXIDOME IP 5000i NDE-5503-AL FLEXIDOME IP starlight 8000i NDE-8502-R, NDE-8502-RT, NDE-8502-RXT, NDE-8502-RX NDV-8502-R, NDV-8502-RX NDE-8503-R, NDE-8503-RT, NDE-8503-RXT, NDE-8503-RX NDV-8503-R, NDV-8503-RX NDE-8504-R, NDE-8504-RT NDV-8504-R NDE-8512-R, NDE-8512-RT, NDE-8512-RXT, NDE-8512-RX NDE-8513-R, NDE-8513-RT, NDE-8513-RXT, NDE-8513-RX NDE-8514-R, NDE-8514-RT   DINION IP 4000i IR NBE-4502-AL DINION IP 5000i IR NBE-5503-AL DINION IP starlight 6000i IR NBE-6502-AL   4) CPP7 cameras: Device Name CTN DINION IP starlight 6000 HD NBN-63013-B DINION IP starlight 6000 HD NBN-63023-B DINION IP starlight 7000 HD NBN-73013-BA DINION IP starlight 7000 HD NBN-73023-BA DINION IP thermal 8000 NHT-8000-F07QS, NHT-8000-F07QF, NHT-8000-F19QS, NHT-8000-F19QF, NHT-8001-F09VS, NHT-8001-F09VF, NHT-8001-F17VS, NHT-8001-F17VF, NHT-8001-F35VS, NHT-8001-F35VF, NHT-8001-F65VS, NHT-8001-F65VF FLEXIDOME IP starlight 6000 VR NIN-63013-A3 FLEXIDOME IP starlight 6000 VR NIN-63013-A3S FLEXIDOME IP starlight 6000 VR NIN-63023-A3 FLEXIDOME IP starlight 6000 VR NIN-63023-A3S FLEXIDOME IP starlight 7000 VR NIN-73013-A10A FLEXIDOME IP starlight 7000 VR NIN-73013-A10AS FLEXIDOME IP starlight 7000 VR NIN-73013-A3A FLEXIDOME IP starlight 7000 VR NIN-73013-A3AS FLEXIDOME IP starlight 7000 VR NIN-73023-A10A FLEXIDOME IP starlight 7000 VR NIN-73023-A10AS FLEXIDOME IP starlight 7000 VR NIN-73023-A3A FLEXIDOME IP starlight 7000 VR NIN-73023-A3AS   5) CPP6 cameras: Please see also: CPP6 camera SoC change results in change of minimum FW release to version 7.10 Device Name CTN FLEXIDOME IP panoramic 7000 IC 180 IVA NFN-70122-F1A DINION IP starlight 8000 MP NBN-80052-BA DINION IP ultra 8000 MP NBN-80122-CA FLEXIDOME IP panoramic 7000 MP NIN-70122-F0 FLEXIDOME IP panoramic 7000 MP NIN-70122-F0A FLEXIDOME IP panoramic 7000 MP NIN-70122-F1 FLEXIDOME IP panoramic 7000 MP NIN-70122-F1A FLEXIDOME IP panoramic 7000 IC 360 IVA NFN-70122-F0A   6) CPP5 encoders: Device Name CTN VIDEOJET multi 4000 VJM-4016 VIDEOJET multi 4000 VJM-4016-EU VIDEOJET multi 4000 VJM-4016-US VIP X16 XF E VIP-X16XF-E   7) CPP4 cameras: Device Name CTN AUTODOME IP 4000 HD NEZ-4112-PPCW4 AUTODOME IP 4000 HD NEZ-4212-CPCW4 AUTODOME IP 4000 HD NEZ-4212-PPCW4 AUTODOME IP 5000 HD NEZ-5130-EPCW4 AUTODOME IP 5000 HD NEZ-5130-PPCW4 AUTODOME IP 5000 HD NEZ-5230-CPCW4 AUTODOME IP 5000 HD NEZ-5230-EPCW4 AUTODOME IP 5000 HD NEZ-5230-PPCW4 AUTODOME IP 5000 IR NEZ-5130-IRCW4 AUTODOME IP 5000 IR NEZ-5230-IRCW4 AUTODOME IP 7000 HD VG5-7220-CPT4 AUTODOME IP 7000 HD VG5-7220-CPT5 AUTODOME IP 7000 HD VG5-7220-EPC4 AUTODOME IP 7000 HD VG5-7220-EPC5 AUTODOME IP 7000 HD VG5-836-ECEV AUTODOME IP 7000 HD VG5-836-ECEVITS AUTODOME IP 7000 VG5-7028-C1PC4 AUTODOME IP 7000 VG5-7028-C2PT4 AUTODOME IP 7000 VG5-7028-E1PC4 AUTODOME IP 7000 VG5-7028-E2PC4 AUTODOME IP 7000 VG5-7036-E1PC4 AUTODOME IP 7000 VG5-7036-E2PC4 AUTODOME IP dynamic 7000 HD VG5-7230-CPT4 AUTODOME IP dynamic 7000 HD VG5-7230-CPT5 AUTODOME IP dynamic 7000 HD VG5-7230-EPC4 AUTODOME IP dynamic 7000 HD VG5-7230-EPC5 AUTODOME IP starlight 7000 HD VG5-7130-CPT4 AUTODOME IP starlight 7000 HD VG5-7130-EPC4 DINION IP 4000 HD NBN-40012-C DINION IP 4000 HD NBN-40012-C DINION IP 4000 HD NBN-40012-V3 DINION IP 4000 HD NBN-40012-V3 DINION IP 5000 HD NBN-50022-C DINION IP 5000 HD NBN-50022-C DINION IP 5000 HD NBN-50022-V3 DINION IP 5000 HD NBN-50022-V3 DINION IP 5000 MP NBN-50051-C DINION IP 5000 MP NBN-50051-V3 DINION IP 7000 HD NBN-71022-B DINION IP 7000 HD NBN-71022-BA DINION IP 7000 HD NBN-832V-IP DINION IP 7000 HD NBN-832V-IP DINION IP 7000 HD NBN-832V-P DINION IP 7000 HD NBN-832V-P DINION IP bullet 4000 HD NTI-40012-V3 DINION IP bullet 4000 NTI-40012-A3 DINION IP bullet 5000 HD NTI-50022-A3 DINION IP bullet 5000 HD NTI-50022-V3 DINION IP bullet 5000 NTI-50022-A3 DINION IP dynamic 7000 HD NBN-71027-BA DINION IP dynamic 7000 HD NBN-932V-IP DINION IP dynamic 7000 HD NBN-932V-IP DINION IP imager 9000 HD NAI-90022-AAA DINION IP imager 9000 HD NAI-90022-AAA DINION IP starlight 7000 HD NBN-71013-B DINION IP starlight 7000 HD NBN-71013-BA DINION IP starlight 7000 HD NBN-733V-IP DINION IP starlight 7000 HD NBN-733V-IP DINION IP starlight 7000 HD NBN-733V-P DINION IP starlight 7000 HD NBN-733V-P EXTEGRA IP dynamic 9000 FX NXF-9230-A4 EXTEGRA IP dynamic 9000 FX NXF-9230-S4 EXTEGRA IP starlight 9000 FX NXF-9130-A4 EXTEGRA IP starlight 9000 FX NXF-9130-S4 FLEXIDOME IP 7000 RD NDN 832V02-IP FLEXIDOME IP 7000 RD NDN 832V03-IP FLEXIDOME IP 7000 RD NDN 832V09-IP FLEXIDOME IP 7000 RD NDN 832V09-P FLEXIDOME IP 7000 RD NDN-832V02-IP FLEXIDOME IP 7000 RD NDN-832V02-P FLEXIDOME IP 7000 RD NDN-832V03-IP FLEXIDOME IP 7000 RD NDN-832V03-P FLEXIDOME IP 7000 RD NDN-832V09-IP FLEXIDOME IP 7000 RD NDN-832V09-P FLEXIDOME IP 7000 RD NDN832V02-P FLEXIDOME IP 7000 RD NDN832V03-P FLEXIDOME IP 7000 VR NIN-832-V03IP FLEXIDOME IP 7000 VR NIN-832-V03IP FLEXIDOME IP 7000 VR NIN-832-V03IPS FLEXIDOME IP 7000 VR NIN-832-V03P FLEXIDOME IP 7000 VR NIN-832-V03P FLEXIDOME IP 7000 VR NIN-832-V03PS FLEXIDOME IP 7000 VR NIN-832-V10IP FLEXIDOME IP 7000 VR NIN-832-V10IPS FLEXIDOME IP 7000 VR NIN-832-V10P FLEXIDOME IP 7000 VR NIN-832-V10PS FLEXIDOME IP corner 9000 MP NCN-90022-F1 FLEXIDOME IP dynamic 7000 RD NDN-932V02-IP FLEXIDOME IP dynamic 7000 RD NDN-932V02-IP FLEXIDOME IP dynamic 7000 RD NDN-932V03-IP FLEXIDOME IP dynamic 7000 RD NDN-932V03-IP FLEXIDOME IP dynamic 7000 RD NDN-932V09-IP FLEXIDOME IP dynamic 7000 RD NDN-932V09-IP FLEXIDOME IP dynamic 7000 VR NIN-932-V03IP FLEXIDOME IP dynamic 7000 VR NIN-932-V03IP FLEXIDOME IP dynamic 7000 VR NIN-932-V03IPS FLEXIDOME IP dynamic 7000 VR NIN-932-V10IP FLEXIDOME IP dynamic 7000 VR NIN-932-V10IPS FLEXIDOME IP indoor 4000 HD NIN-40012-V3 FLEXIDOME IP indoor 4000 HD NIN-41012-V3 FLEXIDOME IP indoor 4000 IR NII-40012-V3 FLEXIDOME IP indoor 4000 IR NII-41012-V3 FLEXIDOME IP indoor 5000 HD NIN-50022-A3 FLEXIDOME IP indoor 5000 HD NIN-50022-V3 FLEXIDOME IP indoor 5000 HD NIN-51022-V3 FLEXIDOME IP indoor 5000 IR NII-50022-A3 FLEXIDOME IP indoor 5000 IR NII-50022-V3 FLEXIDOME IP indoor 5000 IR NII-50051-A3 FLEXIDOME IP indoor 5000 IR NII-51022-V3 FLEXIDOME IP indoor 5000 MP NIN-50051-A3 FLEXIDOME IP indoor 5000 MP NIN-50051-V3 FLEXIDOME IP micro 2000 HD NUC-20012-F2 FLEXIDOME IP micro 2000 HD NUC-21012-F2 FLEXIDOME IP micro 2000 NUC-20002-F2 FLEXIDOME IP micro 2000 NUC-21002-F2 FLEXIDOME IP micro 5000 HD NUC-50022-F2 FLEXIDOME IP micro 5000 HD NUC-50022-F2M FLEXIDOME IP micro 5000 HD NUC-50022-F4 FLEXIDOME IP micro 5000 HD NUC-51022-F2 FLEXIDOME IP micro 5000 HD NUC-51022-F2M FLEXIDOME IP micro 5000 HD NUC-51022-F4 FLEXIDOME IP micro 5000 MP NUC-50051-F2 FLEXIDOME IP micro 5000 MP NUC-50051-F2M FLEXIDOME IP micro 5000 MP NUC-50051-F4 FLEXIDOME IP micro 5000 MP NUC-51051-F2 FLEXIDOME IP micro 5000 MP NUC-51051-F2M FLEXIDOME IP micro 5000 MP NUC-51051-F4 FLEXIDOME IP outdoor 4000 HD NDN-40012-V3 FLEXIDOME IP outdoor 4000 HD NDN-41012-V3 FLEXIDOME IP outdoor 4000 IR NDI-40012-V3 FLEXIDOME IP outdoor 4000 IR NDI-41012-V3 FLEXIDOME IP outdoor 5000 HD NDN-50022-A3 FLEXIDOME IP outdoor 5000 HD NDN-50022-V3 FLEXIDOME IP outdoor 5000 IR NDI-50022-A3 FLEXIDOME IP outdoor 5000 IR NDI-50022-V3 FLEXIDOME IP outdoor 5000 IR NDI-50051-A3 FLEXIDOME IP outdoor 5000 MP NDN-50051-A3 FLEXIDOME IP outdoor 5000 MP NDN-50051-V3 FLEXIDOME IP panoramic 5000 MP NUC-52051-F0 FLEXIDOME IP panoramic 5000 MP NUC-52051-F0E FLEXIDOME IP starlight 7000 RD NDN-733V02-IP FLEXIDOME IP starlight 7000 RD NDN-733V02-IP FLEXIDOME IP starlight 7000 RD NDN-733V02-P FLEXIDOME IP starlight 7000 RD NDN-733V02-P FLEXIDOME IP starlight 7000 RD NDN-733V03-IP FLEXIDOME IP starlight 7000 RD NDN-733V03-IP FLEXIDOME IP starlight 7000 RD NDN-733V03-P FLEXIDOME IP starlight 7000 RD NDN-733V03-P FLEXIDOME IP starlight 7000 RD NDN-733V09-IP FLEXIDOME IP starlight 7000 RD NDN-733V09-IP FLEXIDOME IP starlight 7000 RD NDN-733V09-P FLEXIDOME IP starlight 7000 RD NDN-733V09-P FLEXIDOME IP starlight 7000 VR NIN-733-V03IP FLEXIDOME IP starlight 7000 VR NIN-733-V03IP FLEXIDOME IP starlight 7000 VR NIN-733-V03IPS FLEXIDOME IP starlight 7000 VR NIN-733-V03P FLEXIDOME IP starlight 7000 VR NIN-733-V03P FLEXIDOME IP starlight 7000 VR NIN-733-V03PS FLEXIDOME IP starlight 7000 VR NIN-733-V10IP FLEXIDOME IP starlight 7000 VR NIN-733-V10IPS FLEXIDOME IP starlight 7000 VR NIN-733-V10P FLEXIDOME IP starlight 7000 VR NIN-733-V10PS MIC IP dynamic 7000 HD MIC-7230-PB4 MIC IP dynamic 7000 HD MIC-7230-PG4 MIC IP dynamic 7000 HD MIC-7230-PW4 MIC IP starlight 7000 HD MIC-7130-PB4 MIC IP starlight 7000 HD MIC-7130-PG4 MIC IP starlight 7000 HD MIC-7130-PW4 NDC-274-P NDC-274-P NDC-274-P NDC-274-PM NDC-274-P NDC-274-PT TINYON IP 2000 HD NPC-20012-F2 TINYON IP 2000 HD NPC-20012-F2-W TINYON IP 2000 PIR NPC-20012-F2L TINYON IP 2000 PIR NPC-20012-F2L-W TINYON IP 2000 WI NPC-20012-F2WL TINYON IP 2000 WI NPC-20012-F2WL-W TINYON IP 2000 NPC-20002-F2   8.) CPP3 cameras and encoders: Device Name CTN AutoDome 700 IP VG5-713-CCE2 AutoDome 700 IP VG5-713-ECE2 AutoDome 700 IP VG5-714-ECE2 AutoDome 700 IP VG5-723-CCE2 AutoDome 700 IP VG5-723-ECE2 AutoDome 700 IP VG5-724-ECE2 AutoDome 800 HD VG5-825-ECEV AutoDome 800 HD VG5-825-ETEV AutoDome 800 HD VG5-836-ECEV AutoDome 800 HD VG5-836-ECEVITS AutoDome Easy II IP IVA VEZ-211-ECCEIVA AutoDome Easy II IP IVA VEZ-211-EWCEIVA AutoDome Easy II IP IVA VEZ-211-EWTEIVA AutoDome Easy II IP VEZ-211-ICCE AutoDome Easy II IP IVA VEZ-211-ICCEIVA AutoDome Easy II IP VEZ-211-ICTE AutoDome Easy II IP IVA VEZ-211-ICTEIVA AutoDome Easy II IP IVA VEZ-211-IWCEIVA AutoDome Easy II IP VEZ-211-IWTE AutoDome Easy II IP IVA VEZ-211-IWTEIVA AutoDome Easy II IP IVA VEZ-221-ECCEIVA AutoDome Easy II IP IVA VEZ-221-EWCEIVA AutoDome Easy II IP IVA VEZ-221-ICCEIVA AutoDome Easy II IP IVA VEZ-221-ICTEIVA AutoDome Easy II IP IVA VEZ-221-IWCEIVA AutoDome Easy II IP IVA VEZ-221-IWTEIVA AutoDome Jr 800 HD Fixed VJR-F801-ICCV AutoDome Jr 800 HD Fixed VJR-F801-ICTV AutoDome Jr 800 HD Fixed VJR-F801-IWCV AutoDome Jr 800 HD Fixed VJR-F801-IWTV AutoDome Jr 800 HD VJR-811-ICCV AutoDome Jr 800 HD VJR-811-ICTV AutoDome Jr 800 HD VJR-811-IWCV AutoDome Jr 800 HD VJR-811-IWTV AutoDome Jr 800 HD VJR-821-ICCV AutoDome Jr 800 HD VJR-821-ICTV AutoDome Jr 800 HD VJR-821-IWCV AutoDome Jr 800 HD VJR-821-IWTV AutoDome Jr 800 HD VJR-831-EWCV DINION NBC-455-P IVA NBC-455-12IP DINION NBC-455-P IVA NBC-455-22IP DINION NBC-455-P NBC-455-11P DINION NBC-455-P NBC-455-21P DINION NBN-498-P IVA NBN-498-12IP DINION NBN-498-P IVA NBN-498-12P DINION NBN-498-P IVA NBN-498-12P DINION NBN-498-P IVA NBN-498-22IP DINION NBN-498-P IVA NBN-498-22P DINION NBN-498-P NBN-498-11P DINION NBN-498-P NBN-498-21P DINION NBN-921-P IVA NBN-921-2P DINION NBN-921-P IVA NBN-921-IP DINION NBN-921-P NBN-921-P Dinion NER-L2 NER-L2R1-1 Dinion NER-L2 NER-L2R1-2 Dinion NER-L2 NER-L2R2-1 Dinion NER-L2 NER-L2R2-2 Dinion NER-L2 NER-L2R3-1 Dinion NER-L2 NER-L2R3-2 Dinion NER-L2 NER-L2R4-1 Dinion NER-L2 NER-L2R4-2 Dinion NER-L2 NER-L2R5-1 Dinion NER-L2 NER-L2R5-2 FLEXIDOME NDC-455-P IVA NDC-455V03-12IP FLEXIDOME NDC-455-P IVA NDC-455V03-12IPS FLEXIDOME NDC-455-P IVA NDC-455V03-22IP FLEXIDOME NDC-455-P IVA NDC-455V03-22IPS FLEXIDOME NDC-455-P IVA NDC-455V09-12IP FLEXIDOME NDC-455-P IVA NDC-455V09-22IP FLEXIDOME NDC-455-P IVA NDC-455V09-22IPS FLEXIDOME NDC-455-P IVA NDC-455V09-22P FLEXIDOME NDC-455-P IVA NDC-455V09-22P FLEXIDOME NDC-455-P IVA NDC-455V09-22PS FLEXIDOME NDC-455-P NDC-455V03-11P FLEXIDOME NDC-455-P NDC-455V03-11PS FLEXIDOME NDC-455-P NDC-455V03-21P FLEXIDOME NDC-455-P NDC-455V03-21PS FLEXIDOME NDC-455-P NDC-455V09-11P FLEXIDOME NDC-455-P NDC-455V09-11PS FLEXIDOME NDC-455-P NDC-455V09-21P FLEXIDOME NDC-455-P NDC-455V09-21P FLEXIDOME NDC-455-P NDC-455V09-21PS FLEXIDOME NDC-455-P NDC-455V09-21PS FLEXIDOME NDN-498-P IVA NDN-498V03-22IP FLEXIDOME NDN-498-P IVA NDN-498V03-22IPS FLEXIDOME NDN-498-P IVA NDN-498V03-22PS FLEXIDOME NDN-498-P IVA NDN-498V06-22IPS FLEXIDOME NDN-498-P IVA NDN-498V09-22IPS FLEXIDOME NDN-498-P IVA NDN-498V09-22P FLEXIDOME NDN-498-P IVA NDN-498V09-22PS FLEXIDOME NDN-498-P NDN-498V03-11P FLEXIDOME NDN-498-P NDN-498V03-21P FLEXIDOME NDN-498-P NDN-498V03-21PS FLEXIDOME NDN-498-P NDN-498V09-11PS FLEXIDOME NDN-498-P NDN-498V09-11PS FLEXIDOME NDN-498-P NDN-498V09-21P FLEXIDOME NDN-498-P NDN-498V09-21P FLEXIDOME NDN-498-P NDN-498V09-21PS FLEXIDOME NDN-921-P IVA NDN-921-V03-P FlexiDomeHD 720p FLEXIDOME NDN-921-P IVA NDN-921V03-IP FLEXIDOME NDN-921-P IVA NDN-921V03-IPS FLEXIDOME NDN-921-P NDN-921V03-P FLEXIDOME NDN-921-P NDN-921V03-PS HD Conference Dome VCD-811-ICT HD Conference Dome VCD-811-IWT HD Conference Dome VCD-811-IWT NBC-225-P NBC-225-P NBC-255-P NBC-255-P NBC-255-W NBC-255-W NBC-265-W NBC-265-W NDC-225-PI NDC-225-PI NDC-225-P NDC-225-P NDC-255-P NDC-255-P NDC-265-P NDC-265-P NDN-265-PIO NDN-265-PIO NEI-30 IR Imager IVA NEI-308V05-13WE NEI-30 IR Imager IVA NEI-308V05-23WE NEI-30 IR Imager IVA NEI-309V05-13WE NEI-30 IR Imager IVA NEI-309V05-23WE NTC-255-PI NTC-255-PI NTC-265-PI NTC-265-PI VIP X1 XF E VIP-X1XF-E VIP X1 XF IVA VIP-X1XF VOT-320V IVA VOT-320V009H VOT-320V IVA VOT-320V009L VOT-320V IVA VOT-320V013H VOT-320V IVA VOT-320V013L VOT-320V IVA VOT-320V019H VOT-320V IVA VOT-320V019L VOT-320V IVA VOT-320V060H VOT-320V IVA VOT-320V060L   9) CPP_ENC encoders & decoders: Device Name CTN VIDEOJET connect 7000 VJC-7000-90 VIDEOJET decoder 3000 VJD-3000 VIP-X1600-XFM4 VIP-X1600-XFM4A VIP-X1600-XFM4 VIP-X1600-XFM4B VJT-X20XF-E VJT-X20XF-E VJT-X40XF-E VJT-X40XF-E VJT-XTCXF VJT-XTCXF Here is another article with detailed information regarding the CPP and where you can find it for you Bosch IP camera. ... 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There are two drive arrays with below instructions on recreating. After Drive preparation rerun Factory default procedure   Solution   A) Initial Drive Preparation Create RAID1 with 2 SSDs: 1. Raid 1 –Mirror for the OS –this is the two drives in the back of the unit a. Wait for the Intel Raid splash screen b. During boot up, press “CTRL-I” to get into Intel RAID utility c. Select “Create RAID Volume” Choose Physical Devices. d. Set RAID Level = RAID1(Mirror) e. Press ENTER to create f. RAID1 created with one RAID Volume, and 2 Physical Devices g. Press ESC to exit as long as status shows normal   Create RAID5 with all HDDs: 2. Raid 5 – for the Video data – this is the drives in the front of the unit. Recreating this is a last resort as initialization time can be very long (could be 24 hours+) a. On Boot up Enter “CTRL+R” to access the MegaRaid config utility when prompted on the MegaRaid Splash screen. b. Go to Properties • Check FW Version = 4.680.00 - 8465 c. Go to Ctrl Mgmt • Set BIOS Mode = Ignore errors • Set BGI Rate, CC Rate, Patrol Rate = 10 • Click Apply b. In the VD Mgmt screen select (if one exist) and delete the Raid 5 Virtual Drive in the utility by pressing F2 for options. c. Create a new virtual disk using the “create virtual drive” option then press enter d. Select Raid 5 (or Raid 6 if preferred) and then select all the drives e. Select Advanced and set “Strip size” to 64KB. Set Write policy to “Always write back” and make sure “Initialize” has been checked then press OK to continue f. Select OK and then monitor the Initialization of the volume (after completion exit and follow the rebuild procedure) B) Preparation:   0. Burndeploy_winpe.isointo a bootable USB or DVD(let’scall this USB0)   In order to do this you can use many utilities one example would be to use RUFUS available from rufus.ie for RUFUS simply a)Select the device which is your USB stick that you will use for the boot device (this will wipe all details from that device so ensure you select the correct device) b)For boot selection ensure Disk or ISO image is selected and click on the select button and choose the deploy_winpe.iso file c)The partition scheme should automatically show as GPT but if not select GPT from the drop down d)The Target system should show UEFI(non CSM) and there shouldn’t be any other choices e)Then Select Start and it should give you two options select write in ISO image mode   1. Format a 16GB+ USB stick (let’scall this USB1)as NTFS 2. Copy the entire sourcesfolder as supplied by Technical support to USB1(the folder contains 3 filesthe image, the changes log and the md5 file) 3. Ensure your Raid1 Mirror for the OS is running has both drives present with normal status (if not this will need resolving prior to start –See Initial Drive Preparation below) 4. Ensure your Raid5 for the video data is running has alldrives present with normal status (if not this will need resolving prior to start –See Initial Drive Preparation below) 5. Ensure your DIP7000 AIO Bios is correct. The BIOS needs to be in UEFI mode if recovery is started in Legacy mode it will install on the wrong disks. To make sure a.Enter Bios by pressing DEL on startup. b.In BIOS press F3 to load optimized defaults c.Confirm loading defaults d.Save and exit BIOS   C) Full factory default (this will wipe data as well):   0. Plug inUSB0 a.Reboot the DIP700 AIOB and when given the option select F11 for boot menu b.When the blue boot menu load From the list choose to boot from the USB drive by selecting the option something similar to “UEFI: Generic Flash Disk 8.07” 1. Once Booted to the Recovery screen Plug in USB1 and wait 2 minutesfor it to initialize   2. Click on “Console” button to launch the command line prompt 3. Enter “diskpart.exe” and at the next prompt enter “list disk”. You should see as below: (or similar) a. Disk 0 and Disk 1 are the built in disks (For example Disk 0 –raid 5, Disk1 is raid 1) b. Disk 2 is for OS drive (USB0stick) c. Disk 3 Assume this is your USB1stick 4. Enter “List volume” and you should see all currently created volumes, look for the one which relates to the location of USB1 (check the size maybe easiest) this will be “Volume x” where x is the number of the volume this will also list the currently assigned drive letter if this is not z then carry out the below a. Enter “Select Volume x” (replace x with the volume from above) b. Enter “Assign Letter=z” 5. Enter “Exit” to exit DiskPart utility 6. Close console, and then click on “Initial Factory Setup” –This will completely clean the unit so will remove all current video recording 7. You should now see two important stages a. A console window which applies a series of DiskPart commands to setup the volumes and then carried out the install of the image. This part will take a while–approx. 20-30 minutes if it is very quick say less than a minute then this has likely not worked and you probably have assigned the letter wrong above in steps 3 and 4 or you have a problem with your image drive USB1 b. A second console window will appear which will show you the status of copying your files from USB1 to the machine required for additional steps later on –again this will take a while –approx. 10-20 minutes 8. After the installation and copying finishes you will be see a message saying it has finished, click on “Yes” to reboot 9. After selecting Yes then when the screen goes black remove both USB drives (USB0and USB1)   D) Steps for Initial system setup (these should be the same as initial product arrival)   1. The system on start will reboot once or twice as part of the rebuild process 2. The first user interaction will be when it asks you to select your language 3. After language selection there is the license terms which will need to accept to continue. 4. The system will restart and beg into apply the configuration. a. Firstly you will see a console window with a series of commands as they are executed. b. Then you will see a window showing the status of formatting the LUNS (this is the video storage area). Depending on the size of the unit this will take some time. As an example it would not be a surprise for say a 16x8TB unit to take approx. 1 hour. Do NOT switch off during this phase–if you see MegaRaid errors here you have likely setup the Raid volume incorrectly. See troubleshooting. 5. Once completed the system will restart and you will see the login screen 6. The username for the system is BVRAdmin and the default passwords WSS4Bosch. Once entered it will ask you to change the password and then sign in. 7. Once you have signed in the next stage of configuration will begin at the end of which the unit will again restart 8. With configuration complete you should now see the finished splash screen with the three options of BVMS Wizard, BVMS Operator client and BVMS Configuration Client. If you want to get to the underlying operating system then follow instructions at the bottom on how to install the monitoring utility.   E) Troubleshooting 1.If at step 7 of full factory default the whole steps take about 10 seconds or so instead of 30-40 minutes or so then you likely have not got step 3 and 4 correct, repeat the process. 2.If you see the message “Reboot and select proper boot device” after reboot on completion of the factory default procedure then this possibly means you do not have the correct boot drive selected in the BIOS. To check boot device when the Initial boot splash screen starts select F11 for the boot menu and if you see the option “Windows Boot Manager” select that. If this then boots you will needto permanently set this. To do that you will then need to enter the bios and change the boot priority for this to be the first choice. If it still does not work then other issues may be the cause, one potential solution may be to re-prepare the drive(s) see Initial drive preparation below or to confirm Bios configuration as in initial preparation. 3. If you see a series of MegaRaid Fatal errors when the system configures the LUNs relating to no Battery, then it means when you setup and initialized the RAID 5 array you incorrectly configured the system to use “Always Write” instead of “Always Write Back” ... View more

This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot. The information gathered will help to analyze the root cause.  Please make sure that all of the logs collected cover the same time period.   Step-by-step guide   Logging to be collected:   Syslog debug logging   Enabling debug printouts at devices starting Firmware version 6.40 and newer. Navigate to Configuration -> Service -> Logging -> Debug Logging To enable the additional syslog debug logging, type in both the master key (named syslog_dbg) and the desired print commands (minorneterr bicom vca_soc lldp) in the "Active Logs" field => minorneterr cpuload lldp syslog_dbg After they are entered, click Set. If entered correctly, the message "Configuration setting „DEBUG_PRINT" changed" will appear in the log. The webpage does not have an auto reload function. To see changes, and before downloading the logs, always use the Reload button.   Saving and retrieving the syslog data: If possible, use a separate syslog server to capture the data over a longer period of time and provide the output to technical support. Please ensure that the camera time and the syslog server time are synchronized, and that the time stamping is enabled, including milliseconds. More information on the syslog server available at this link How to activate and collect Syslog from Bosch IP cameras. Should using a separate syslog server not be possible, download the syslog debug logging from the camera web interface: at the time that the commands are enabled once a week anytime immediately after a reboot or other symptom   Device maintenance logging In addition to the syslog debug logging, include every time also the device maintenance logging of the cameras. The option to download the maintenance logging is located under Configuration -> Service -> Maintenance.  Note: While the collection of the maintenance logging is in progress it is important not to navigate away from the page for the file not to get corrupted.     Device diagnostics logging Also include diagnostics logging on every occasion. Click the Refresh button and then Save the file. The diagnostics logging is located under Configuration -> Service -> Diagnostics.   Device system overview Provide, as well, a screenshot of the System Overview information of the devices. The menu location is Configuration -> Service -> System overview.   Device configuration file Provide configuration file of the devices, and the password set on the configuration files. The configuration can be downloaded under Configuration -> Service -> Maintenance.   Device dashboard export Starting with firmware 7.x the web interface of the camera also includes a dashboard containing: Device status information Recording status information Connection status information Services Please provide an export of that, as well.   Useful connection state events from the VMS:   If you are using the Bosch Video Management System (BVMS), an excerpt from the BVMS Logbook would be useful, as well. Filter only for the specific cameras you are interested in, and only for the following events: Connection state (Encoder) Connection state (Camera Video loss (Camera) ... View more

Question   What is a CPP and where you can find it for you Bosch IP camera?   Answer   To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP). A CPP is a reference design that serves as a solid base for future cameras. Based on the same CPP, sub- or new products can be generated more easily by using a different sensor and/or a different housing. All IP products that share the same platform (CPP) are easily maintained, backward compatible over multiple generations and future proof due to the possibility of enhancing or adding new features via firmware updates that enable feature enhancements.   Each product cannot only benefit from the features provided by the platform but can also advance its functionality. Other advantages: easier integration with 3rd party security system components, such as VMS and recording solutions. allows installers and integrators to use the same interface that supports the entire Bosch product portfolio. new camera and software releases, regardless of the price segment, can be easily added to an existing security surveillance system. it helps you to find the right version of firmware you need for your camera   Where you can find the CPP of you Bosch IP camera?   1. Release notes: you can search for it directly on the product page > under Downloads section you will see the CPP version of your camera. In this example, the CPP for FLEXIDOME IP panoramic 5000 MP camera is CPP4:   2. You can find the CPP of your camera on the web page by entering the IP address of it. Go to Configuration > Service > System Overview   CPP & Firmware: All firmware releases for the various Common Product Platforms (CPP) for Bosch IP cameras and video encoders can be found on the Bosch Security and Safety Systems page in Download Area. For detailed information of a specific product, the product catalogue is the recommended way to go. Those, who just need to update firmware and already know the platform which their product is based on, may directly go to the Download Area for a quicker and condensed overview   Other useful articles related to CPP & Firmware: Which CPP corresponds to certain cameras and encoders? Where you can find the intermediate firmware version when upgrading CPP4 cameras? What is the maximum firmware version supported by cameras depending on the BVMS version? TB VS: Bosch IP Video increased security with Firmware 6.51 / Firmware downgrade dependencies FAQ VS: How to upgrade from <6.10 to Firmware 6.50 and usage of the "combined firmware file 6.50" ... View more