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LSI Storage Authority, LSA for short, can be found on the DIP64xx’s Windows desktop.    Step-by-step guide   Log in with the BVRAdmin account credentials by clicking the server’s tab (more than one could show, depending on how many are running in the system):   The Controller Event log can be viewed under the Actions section (on the right side of the page) > select View Event Log:   You can download the Controller Event Log by clicking "Download Log":   Other options for more in-depth troubleshooting, which might be required in some cases, are to download a Server Report or download all Diagnostics:   Server Report and Diagnostics Logs:   ... View more

This article explains how to configure Daylight Savings Time in the D6100, D6100i, D6100ipV6 and D6600 receivers. 1. From the drop-down menus, click on TeleCom, hover over CPU Configuration Management and select Read/Manage CPU Configuration from Receiver. Figure 1 Manage the receiver CPU Configuration 2. Set item 2.2.3 for the proper country code. 1= USA 2= Europe 3. Set item 2.2.32 to the UTC time zone where the receiver is located. 4. Set item 2.2.39 for the starting week of Daylight Savings Time (DST). Enter 4 digits as MMWW for the month (MM) and week (WW) when DST starts each year. For example, entering 0302 indicates DST starts the second week of March on Sunday at 2:00am (for US). At this time the clock will be adjusted to 3:00am. 5. Set item 2.2.40 for the ending week of Daylight Savings Time (DST). Enter 4 digits as MMWW for the month (MM) and week (WW) when DST ends each year. For example, an entry of 1101 indicates DST ends the first week of November on Sunday at 2:00am (for US). At this time the clock will be adjusted according to the selection for Country. With item 2.2.3 set as 1 (for US), at 2:00am the clock will be adjusted to 1:00am. With item 2.2.3 set as 2 (for EU), at 3:00am the clock will be adjusted to 2:00am. Figure 2 CPU Configuration global settings ** Note: ** When time synchronization is configured in the reporting panel’s program, the panel’s local UTC Time Zone must be correct. Otherwise, incorrect panel time may occur after time is synchronized. See the article; How to program control panels for Daylight Savings Time. ... View more

Does your camera show you the live view as in the image below? During day time (Color-Mode), the image is good, but as soon Night-Mode kicks-in and the IR-LED's turn on, the reflection is noticed. Then, please check the following points below.   Step-by-step guide   Ensure bubble is 100% clean, no dust or moisture on in and outside of the bubble. The bubble is the coldest spot in the camera, therefore (locket-up) moisture will condensate there. Dry the bubble with a clean cloth or use a hair-dryer to get all moisture out (if applicable). No grease or fingerprints on bubble, some cleaning materials like Benzene, Gasoline, Acetone, or Carbon Tetrachloride could leave a greasy film behind. Do not clean the bubble in the hot sun or on very hot days. Bubble is free of scratches or other damages. Make sure the rubber foam on top of the lens is not deformed and is pressing over the entire surface against the inside of the bubble. TIP: Make the rubber foam a little bit wet. This way you are able to see if the foam is touching the bubble properly. A small gap between the foam/rubber and the bubble could already pass IR light and cause reflections. Ensure no neighbor IR camera is pointing towards the bubble of your camera. Check if no reflective surfaces like mirrors are so close that they could bounce back the IR. Ensure the PCBA with the LED’s are turned towards the bubble top and not turned to the bubble edge. This could reflect to the inside of the camera, see picture below:   ... View more

This article provides instructions for troubleshooting Ground Fault in the FPD-7024 or D7024   Step-by-step guide   How to troubleshoot Ground Fault in FPD-7024 or D7024 panels. FPD-7024: The panel will display TROUBLE GRND FLT, the Ground Fault LED will illuminate, and the history log file will display SYS FLT 21. Occasionally the monitoring station will report Trouble PT 021 when the automation software interprets System Fault 21 as a point trouble. Check the history log for SYS FLT 21 (Ground fault- wiring short) to confirm the panel is reporting Ground Fault.  To troubleshoot an existing ground fault condition. Using a Digital Multi Meter (DVM), measure the DC Voltage between Earth Ground and Common for 5.95 VDC. A ground fault is present if not reading 5.95 VDC. Remove connected wires from the panel to isolate which wire(s) is causing the ground fault. Disconnect power input from the panel and remove connected devices such as the 4-zone expander or multiplex card. Reconnect panel power and recheck voltage between Earth Ground and Common for 5.95 VDC. If the voltage between Earth Ground and Common returned to 5.95 VDC, power down the panel again and reinstall the card. Restore power and meter voltage again. Occasionally the problem is resolved by reseating the card. If the problem was isolated by removing a wire, half-split the loop to determine the source of the ground fault. If all wires except for AC are removed and the ground fault remains (GF voltage is not at or near 5.95 VDC), remove the panel from the enclosure and measure again. If still not at or near 5.95 VDC replace the panel.   D7024, DS9400, DS9400I, & DS9400M: The panel will display TROUBLE GRND FLT and the history log file will display SYS FLT 20. Occasionally the monitoring station will report Trouble PT 020 when the automation software interprets System Fault 20 as a point trouble. On these occasions, check the history log for SYS FLT 20 to confirm the panel is reporting Ground Fault. To troubleshoot an existing ground fault condition. Using a Digital Multi Meter (DVM), measure the DC Voltage between Earth Ground and Common for 3 VDC. A ground fault is present if not reading 6.3 VDC. Remove connected wires from the panel to isolate which wire(s) is causing the ground fault. Disconnect power input from the panel and remove connected devices such as the 4-zone expander or multiplex card. Reconnect panel power and recheck voltage between Earth Ground and Common for 6.3 VDC. If the voltage between Earth Ground and Common returned to 6.3 VDC, power down the panel again and reinstall the card. Restore power and meter voltage again. Occasionally the problem is resolved by reseating the card. If the problem was isolated by removing the 4-zone expander or multiplex card, power down the panel again, reinstall the card and meter again as reseating the card may resolve the problem. Restore power to the panel and meter voltage again. If the problem was isolated by removing a wire, half-split the loop to determine the source of the ground fault. If all wires except for AC are removed and the ground fault remains (GF voltage is not at or near 6.3 VDC), remove the panel from the enclosure and measure again. If still not at or near 6.3 VDC replace the panel.   ... View more

Question   Is it possible to set the camera interface of MIC IP fusion 9000i to Traditional Chinese language?   Answer   The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu: ... View more