Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Conference & Discussion

    Sort by:
    ‎11-02-2022 04:00 PM
    A very common mistake is to to forget to update your Windows and other Microsoft products which are also used by the DICENTIS.
    View full article
    2 weeks ago
    If something is not working well in the Microsoft Windows Server it will be recorded in the Event Viewer (log files) and can indicate where the error occurs. This is a good tool for the Technical Support to figure out if there are considerable issues in the Windows and other programs.
    View full article
    2 weeks ago
    The Conference protocol is a platform-independent protocol which is based on Web-Socket technology to enable scalability of the DICENTIS system and it connects with the DICENTIS web server. This is a small introduction to test if the web socket is basically working and if the connection is right.
    View full article
    ‎07-07-2022 08:26 AM
    To send or receive a multicast Dante stream for example from different languages it will require some DCNM-LDANTE licenses but if you only need it for import and export audio signals the DCNM-LSYS includes already one channel (floor).
    View full article
    100% helpful (1/1)
    2 weeks ago
    This short instruction will show you how to return and activate DICENTIS licenses with the old license model. It is capt for documentation purpose since some old license system are still in the market. This instruction is only meant for the old license model with DCNM-LSYS and single function licenses which we stopped selling in 2024 and must be changed at some point in time to the new license model if you want to have further updates of our software. We will make special offers after the SMA extinguished to our customers and we expect that most of them will be switching within 5 years to Premium or Ultimate our new participant based license system. The new license system does only work with >5.00 or higher wile the register function was already implemented in 4.40.
    View full article
    ‎08-24-2021 10:36 AM
    To back up your DICENTIS Server System is one of the most important maintenance task and it should be done on regular basis. Especially if you have to set up your Server for the first time it is highly recommended to do an backup to save your system, programs , settings and so on. The reason obviously for this is if a system crash occurred you should be prepared to set up or recover the Dicentis again. This will save you a lot of trouble if it is done properly beforehand. There are four main themes to perform for a 100% save back up which will be now explained how to do it.
    View full article
    ‎04-06-2021 11:38 AM
    When upgrading from a previous DICENTIS version that supports DANTE (V2.20 – V3.00) to the latest version 3.10, the following problem will occur; The DICENTIS system is not visible anymore in the Audinate’s DANTE controller software, where it was visible before the upgrade.
    View full article
    ‎02-12-2024 08:50 AM
    The new INT-TXO Integrus Transmitter integrates the Integrus system in the DICENTIS via OMNEO. Old Radiators and Receivers stay the same and existing equipment can be used in the DICENTIS now with the new INT-TXO transmitter. It is usable from software version 4.20 onward and is made for DICENTIS only usage at the moment. But it will be open up in future for the usage of 3rd party devices which than are planned to be managed with the Dante Controller software. Please visit our product page for more information. 
    View full article
    ‎02-23-2023 08:17 AM
    If RSTP is not enabled in an looped system packets will loop infinitely exhausting all available bandwidth and could cause an overflow of MAC address tables. In the end it will result in a broadcast storm and breakdown of the entire network.
    View full article
    ‎05-12-2023 08:52 AM
    When using a fixed IP addresses in a multi-subnet Dicentis system, certain settings need to be made for the system to function well. If the settings are not made correctly, the system can stop functioning & disconnect from the server.
    View full article
    ‎04-06-2021 11:49 AM
    In order to change the layout, the StyleSheet needs to be changed. Default it is located in C:\ProgramData\Bosch\DICENTIS\VotingResult.xslt, this file can be opened in any text editor, Notepad++ is recommended as it is very versatile.
    View full article
    50% helpful (1/2)
    ‎11-09-2022 03:06 PM
    After upgrading to DICENTIS Conference system 3.60, TLS1.0 is disabled for security reasons, and TLS1.2 is enabled. Since the Multimedia device does not support TLS1.2, it does not show logo and participant images anymore.
    View full article
    2 weeks ago
    Network Docent scans and visualizes the network environment and is giving simple insight into all devices and cable connections of a network based system. This Software can help you to identify network errors and find quick solutions to fix them. You even can extract an Network snapshot which is an important log file for the Technical Support.  
    View full article
    ‎02-26-2024 09:29 AM
    If you are facing unknown problems with your DICENTIS wired system and you need advice from the technical support on that we will ask for log files and other information to start our analysis. For that reason this little program was created to make the extraction of all needed log files, system settings and other data more easily to extract. In future it is planed to integrate this in our software.
    View full article
    ‎11-01-2022 03:34 PM
    In some cases it could be necessary that you need to maintain the Microsoft SQL database which DICENTIS is using to save participants, user, seats and settings. In the next steps I will explain some of the basics commands.
    View full article
    ‎11-01-2022 02:47 PM
    The DICENTIS cannot handle more than one enabled NIC at the same time and this could lead that it choose the wrong NIC and interrupts the system. This will be specially important if you use your own Server. To solve this problem it is necessary to precisely define the DICENTIS NIC. These next few steps will show you how to do that.
    View full article
    ‎01-20-2023 01:06 PM
    The DetectDevices script was developed to give a fast feedback on connection problems or any other failure within the DICENTIS wired system. It will simulate a device and give out an advanced log file which can be used to track sporadic or normal connection problems. The technical support will provide this tool to get a deeper look into some issues if needed.
    View full article
    ‎08-21-2023 09:49 AM
    The DICENTIS Server has a own log file system which is working in the back ground and is called LogDump. If something went wrong during the operation it will be reported in there. In many times this is a good tool for error analysis as well as fault detection and will often requested by the Technical Support for pre-analysis. In the next Step-by-step guide it will be shown how to extract the LogDump file form DICENTIS Conference System.
    View full article
    2 weeks ago
    Trouble mixing and matching older & newer Dicentis cable assemblies, cables and connectors. The problem is usually that the cables and connectors do not fit together correctly or it's very hard to put them together.
    View full article
    ‎04-06-2021 11:58 AM
    A participant who uses a seat with Priority permissions set was not able to use the Priority button and interrupt other participants in the meeting.
    View full article
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist