Security: Intrusion

Issue What do the command center warning tones mean? Solution Command Center Warning Signals The Command Center contains a built-in sounder used as an interior warning device. A bell or siren can also be mounted on the exterior of your premises to alert your neighbors of an emergency and to give the police an audible reference to help them locate the alarm. Several different warning signals are emitted from the Command Center to alert you when an event occurs (not all signals will be heard outside). Some of these tones are optional, and can be selected by your alarm technician. 1. Entrance Warning: The Command Center beeps during the entry delay period to remind you to disarm your security system. If the security system is not disarmed before the entry delay expires, an alarm signal may be sent to the Central Station and the alarm audible sounds. 2. Keystroke Entry: Pressing any key on the Command Center sounds a short beep tone, indicating that the entry is accepted. 3. Faulted Zone: The Command Center sounder is activated for two seconds after you enter an arming command to indicate that a zone is faulted, and the indicator of the faulted zone lights. 4. Watch Tone: When the Perimeter Watch Mode is activated, the Command Center emits a brief tone to alert you when any perimeter zone is faulted and the zone indicator lights to indicate which zone is faulted. The tone sounds only when the door or window is opened. It does not sound again for that zone until the door or window is closed and then reopened. 5. Service Tone: Some zones may be programmed to sound a service tone when they are faulted. The zone indicator light annunciates which zone is faulted. To silence the service tone, enter COMMAND 4 or enter your personal passcode plus ENT, at the Command Center. NOTE: Some zones, such as fire zones, may be programmed so that the sounder cannot be silenced until the zone fault is corrected My system can be silenced by entering COMMAND 4 or by using my personal passcode plus ENT. The system cannot be silenced unless the zone is returned to normal. 6. Telephone Trouble: If the security system cannot report to the Central Station due to telephone line trouble or other cause, the Command Center emits a steady beep tone. This tone may be silenced by entering COMMAND 4 or your personal passcode plus ENT.

Issue How to arm entire system with delays.   Solution   To arm the entire system with delays, follow the steps below: COMMAND 1 is used to arm the entire system, both perimeter and interior zones. Once you have entered COMMAND 1, the exit delay time starts. You now have a predetermined amount of time to exit the protected area before the system arms. During the exit period, you may move through motion detectors or any protected area on your way to the exit door without causing an alarm. To cancel COMMAND 1, enter your personal passcode and press ENT. NOTE: If you leave the building after the exit time expires, you may begin the entry delay, or initiate an alarm. If this happens, disarm your system by entering your personal passcode and press ENT . If your system reports to a Central Station, you may need to call them if an alarm occurs. Application COMMAND 1 is useful in applications where you want your cleaning service, a serviceperson or anyone to arm your system when they leave, but you do not want them to have the passcode to disarm the system. COMMAND 1 arms the system, but it will not disarm the system. Arming with COMMAND 1: 1. Ensure that all zones are secure. All of the Zone Status indicator lights on the Command Center should be off. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 1 key. The PERIMETER indicator and the INTERIOR indicator lights begin to flash on and off. This indicates that the system has begun exit delay time. 4. To disarm your security system or cancel COMMAND 1, enter your personal passcode and press ENT before the delay time expires.

Issue How can you arm the perimeter without delays?   Solution   Arm the Perimeter without Delays COMMAND 2 is used to arm only the perimeter of your building, leaving the interior of the building disarmed. This command allows no exit or entry delay time through the perimeter, including the designated delay door. Although this command does not send a "Closing Report" to the Central Station, it will still send alarms. Enter your personal passcode plus ENT to cancel COMMAND 2. Application This arming command is useful in residential systems at night when everyone is home and ready to retire for the evening. In commercial installations, this arming command is useful when you are working late and you want the perimeter of the building armed until you are ready to leave. Arming with COMMAND 2: 1. Ensure that all perimeter zones are secure (interior zones are not armed with this command and may remain faulted while arming with COMMAND 2). 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 2 key. The PERIMETER  and INSTANT indicator lights comes on. This indicates that the perimeter zones are armed without entry/exit delay time. 4. To disarm your security system or cancel COMMAND 2, enter your personal passcode and press ENT before the delay time expires.

Issue Arming perimeter with delays   Solution   Arm the Perimeter with Delays COMMAND 3 is used to arm only the perimeter of your building, leaving the interior of the building disarmed. Once you have entered COMMAND 3, the exit delay time starts. You now have a predetermined amount of time to leave before the perimeter arms. Although this command does not send a "Closing Report" to the Central Station, it will still send alarms. Enter your personal passcode and press ENT to cancel COMMAND 3. Application This arming command is useful in residential systems when you are leaving, but members of your family, a babysitter or a pet are still inside the house. In commercial installations, use this command to rearm your system when you are on the premises, but not yet open for business. This command will not send a "Closing Report" to the Central Station. Arming with COMMAND 3: 1. Ensure that all perimeter zones are secure (interior zones are not armed with this command and may remain faulted while arming with COMMAND 3). 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 3 key. The PERIMETER indicator light flashes. This indicates that the system has begun exit delay time. When the delay time expires, the light remains steady. 4. To disarm your security system or cancel COMMAND 3, enter your personal passcode and press ENT before the delay time expires.

Issue How do I reset the command center sounder and memory display? Solution Reset Command Center Sounders*Reset Alarm Memory Display COMMAND 4 performs two functions for your security system. Use this command to silence your Command Center sounder during service alert, and to reset the Command Center alarm memory. To use COMMAND 4: 1. Ensure that your security system is disarmed. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 4 key. The Command Center sounder is silenced and any flashing Zone Status indicator lights are turned off if the zone is normal.

Issue How do I do a local system test? Solution Local System Test It is easy for you to test your security system without sending reports to the Central Station. This local system test is performed only when the security system is disarmed to ensure that your security system is operating properly, and should be used to test your system regularly. COMMAND 44 is used to test your security system. This command tests your Command Center, the system’s sounders (both interior and exterior) and the system’s detection devices. No alarm reports are sent to the Central Station unless a 24-hour zone is faulted (e.g.: panic, fire duress). Contact your Central Station before you test your fire protection system because an alarm report may be transmitted. To test individual detection devices, simply activate sensors and open protected doors and windows one-at-a-time. As detection devices are faulted, the Command Center display panel indicates the faulted zone. This verifies that the detection device is working properly. To use COMMAND 44: 1. Ensure that the security system is disarmed. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 4 key twice. Audible devices (both interior and exterior) sound. To silence the audible warning, press any numeric key of the Command Center keypad. 4. After silencing the audible devices, you may test detection devices. Open a door or a window, or activate a motion sensor. The Command Center display panel indicates the zone which you have faulted. This verifies that individual devices are working properly. 5. To end the Local System Test simply press any numeric key on the Command Center.

Issue How do I change a personal passcode? Solution Personal Passcode Change Your security system provides you with the convenient feature of changing your personal passcode whenever you feel it necessary, without the services of your alarm technician. It is recommended that you write down your old and new passcodes before you begin. Notes Before Beginning: The first and last digits of your new passcode should NOT be the same. Care should be given when entering a passcode containing the same digit in consecutive positions within the new passcode (e.g., "3" in 33467). When entering this type of passcode, it is easy to make mistakes. The passcode can be from 2 to 5 digits in length. The new passcode must begin with the same first digit as the old passcode. Example: If the old passcode is 2563, the new passcode must begin with a "2". COMMAND 5 To change your personal passcode: 1. Ensure that your security system is disarmed. 2. Press the COMMAND bar. The Command Mode indicator lightcomes on. 3. Press the 5 key. Your security system is now in the passcode change mode. 4. Enter the passcode you wish to change. Press the ENT key. 5. Enter the new passcode. Press the ENT key. 6. Enter the new passcode again. Press the ENT key. The CMD light will go out. If the CMD light goes out before completing step 6, you must start the passcode change procedure over from the beginning. 7. Test the new passcode by using it to arm and disarm the system. Do not use any of the Command Center arming commands to arm the system until you are certain that the new passcode is working

Issue How do I turn on perimeter watch mode? Solution Perimeter Watch Mode COMMAND 6 is used to monitor the perimeter of your building when the system is disarmed. This is called the Perimeter Watch Mode. In this mode, the Command Center emits a short tone to alert you of entry or exit through the perimeter of your building. No alarms are generated by this mode except 24-hour alarms (e.g., fire, panic, duress, etc.). There is no tone for interior movement. Application This command is useful in a residential system when you want to monitor entrances or exits in your home. In commercial installations, the Perimeter Watch Mode can be used as a door chime to alert you when a customer or delivery person has entered your business. To use COMMAND 6: 1. Ensure that your security system is disarmed. 2. Press the COMMAND bar. The Command Mode indicator light comes on. 3. Press the 6 key. The system is now in the Perimeter Watch Mode. 4. To exit the Perimeter Watch Mode, press the COMMAND bar, and then press the 6 key.

Issue How do I Force Arm the System?   Solution   Force Arming the System Under normal conditions your Command Center cannot be master armed while there is a faulted zone. Force arming allows you to arm the system with any zone faulted other than priority zones. (Priority zones are zones that must be normal when the system is armed.) Force arming arms only those zones that are ready to arm; any zone faulted at arming time is bypassed (not armed). When force arming, a trouble report may be sent to the Central Station indicating that the system was force armed and which zone was faulted. A closing report may also be sent by those systems that are programmed for opening and closing reports. Force arming can be programmed to apply to most arming commands as well as your personal passcode. Your alarm technician will check the boxes below to indicate which arming commands can force arm your system. To arm with zones faulted: 1. Enter your personal passcode and press the ENT key, or enter an arming command (COMMANDs 1, 2, or 3). The Command Center then emits a "beep" tone with each keytouch indicating that a zone is faulted. 2. Press the COMMAND bar and then the ENT key. The system now arms all zones which are normal. NOTE: If the fault is restored (returned to normal) while arming, the zone will be armed. If the fault is restored after arming, how your system is programmed determines whether or not the zone will be armed with the rest of the system.

Issue How do I use Selective Zone Shunting?   Solution   Selective Zone Shunting The Command Center makes it easy for you to have complete control over your security system. By using Selective Zone Shunting you have the ability to bypass zones you do not wish to arm, directly from the Command Center. If you don't want a particular zone to arm, simply push the same numbered key as that zone, and it will not arm with the rest of the system. CAUTION: When a zone is bypassed, it is not armed and therefore, your protection is compromised. Application In an office building or warehouse, Selective Zone Shunting enables you to arm only those areas that need to be kept secure. Areas where personnel are working can be kept disarmed until they are finished and the areas vacated. To arm all zones, simply disarm the unit and rearm using COMMAND 1 or your personal passcode plus ENT . To use Selective Zone Shunting: 1. Ensure that all zones are secure. 2. Start the system exit delay by entering your personal passcode plus ENT , or COMMAND 1 . The PERIMETER and INTERIOR lights flash, indicating the start of the exit delay time. 3. While the system is in the exit delay mode, press the COMMAND bar and then the 0 key. The system is now in the Selective Zone Shunting mode. (Priority and 24 hour zones cannot be bypassed). 4. To prevent a zone from being armed, press the key that corresponds with the number of that zone and then the ENT key. During the exit time, if a bypassed zone is to be armed with the rest of the system, press the key that corresponds to the zone, and then the ENT key. Each time a zone number key is pressed while in this mode, the exit time is restarted. This provides time to select the zones you wish to arm. 5. After all zone arming selections have been made, press the ENT key to enter your commands and terminate the Selective Zone Shunting mode. The indicators of bypassed zones will blink slowly. The system returns to the original arming command. You should now exit the premises.

Issue Initiating Special Alert/Police Alert   Solution   Special Alert This command is a manually operated and initiated alarm command. COMMAND 7 can be programmed to respond to a choice of numerous situations that may need immediate attention. This command may also be used to send a silent alarm to the Central Station without sounding an alarm signal on the premises. To engage COMMAND 7: 1. Press the COMMAND bar. The Command Mode indicator light comes on. 2. Press the 7 key. Police Alert By using COMMAND 9, you immediately send an emergency signal to the Central Station to summon the police. If desired, COMMAND 9 can be programmed to sound an alarm on the premises. To engage COMMAND 9: 1. Press the COMMAND bar. The Command Mode indicator light comes on. 2. Press the 9 key.

How to locate the various connections and controls on the D636A keypad.

Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3,D7412GV3, D9412GV3, D7212GV4, D7412GV4, D7412GV4, D9412GV4, B8512G, B9512G, D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P, D6412, D4412, B3512, B4512, B5512, B6512

How to correct the error message  "RAM CARD NOT PRESENT" when updating D5200 handlers.

How to correct zones not showing faulted in disarm state on of D4112/D6112 panel keypad. D6112,D4112,D420A (6 led),D620,D636A.

How to determine which pins of the RJ45 and RJ11 are used for Tip and Ring or Tip-House/Ring-House.

How to enable duress on a D6112 control communicator.

How to determine why Central Station doesn't receive supervisory events sent with BFSK format. When sending signals using BFSK format, the central station does not receive Supervisory events.

Issue How do I tell if my wiring is good and all the devices are connected on the D6112 keypad bus? Solution Remove the data wires from terminals 11 and 13 on the control panel. Also remove the power going to those devices. Using a multimeter set to read resistance, place one lead on a data wire and the other lead on the other data wire. The correct resistance reading should be 9K Ohms per device connected. Number of device    /   Device Resistance   /    Wire     /      Max resistance 1                                        9 k ohms           15 k ohms          23 k ohms 2                                      18 k ohms           15 k ohms          32 k ohms 3                                       27 k ohms          15 k ohms          41 k ohms 4                                       36 k ohms          15 k ohms          50 k ohms

How to correct the Central Station not getting BFSK Reports.