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    Security: Intrusion

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    ‎06-19-2018 06:03 PM
    How to troubleshoot the D9210B door point missing when the door module is working properly. D9210B, D9210C, B901
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    ‎05-24-2018 04:08 PM
    How to set the supervision time for individual points.
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    ‎07-26-2018 05:08 PM
                 
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    ‎05-17-2018 09:46 PM
    How to test the EN1247 Inovonics wireless Glass Break detector.
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    ‎06-25-2018 08:52 PM
     Issue How can my customer add and delete users, adjust skeds times, and view the panel history log from a work station with out being able to change CS information and how the points functions? Solution Remote Programming Software LITE (RPS-LITE) is an account management and control panel programming utility for Microsoft Windows operating systems. RPSLITE is designed for system owners with compatible control panels to perform user programming tasks, record storage, and troubleshooting. Functions Control Panel management tasks: RPS-LITE provides programming of specific parameters by system owners. RPS-LITE operators can change, add, or delete any of the following items for end users: passcodes, cards, tokens, keyfobs, user windows, and schedules (SKEDs). Diagnostics Guided navigation to individual modules makes finding trouble conditions quick and easy. Remote diagnostics allow operators to: • View system status and retrieve history • Bypass and reset points • Arm and disarm • Silence bells • Reset sensors • Perform output, time, and date functions • View SDI/SDI2 and option bus device status • Update panel firmware (GV4 and newer control panels) Expanded diagnostics for: • B9512G/B8512G control panels and all compatible modules • Bosch Cellular Service and cellular communicators • Cloud connections and Remote Connect Service (a Bosch Cloud-based Service) Report capability A variety of reports are available. Customize reports to include company logos and custom text. Select a range of pages and either print them or save them as an HTML, PDF, RTF, XLS, or TXT file. Context-sensitive and Quick Help Selectable, context-sensitive Help files correspond to the parameters for each control panel. The control panel's account window provides Quick Help information regarding the fields in the control panel's settings pane. The Quick Help information changes when the cursor moves over the fields. Local and Wide-area network accessibility The software uses a static IP address or a host name, including Domain Name System (DNS), to connect to control panels on a local-area network (LAN), widearea network (WAN), or the Internet. The connection provides fast uploads and downloads. USB direct connect Connect to B9512G/B8512G or B Series control panels via USB for easy on-site programming. Installation/configuration notes Compatible control panels* • B9512G/B8512G • B9512G-E/B8512G-E • B6512/B5512/B4512/B3512 • B5512E/B4512E/B3512E • D6412/D4412 • D9112B1/D7212B1 • D8112G2, D8112G1, D8112G, D8112E1, D8112E, D8112A • D9412GV4/D7412GV4/D7212GV4, D9412GV3/ D7412GV3/D7212GV3, D9412GV2/D7412GV2/ D7212GV2, D9412G/D7412G/D7212G, D9412/ D7412/D7212, D9112/D9112B1/D7212B1* *To create an account in RPS for either a D9412G or D7412G control panel, use the D9412default.dsf file on the RPS DVD to create a D9412G account. Use the D7212default.dsf file on the RPS DVD to create a D7212G account. *During RPS installation, the default is to install all control panels, but the installer can choose to limit the control panels installed. If RPS does not show a desired control panel model, install that control panel. Compatible modems Refer to the application Help file for a list of compatible modems. Generally, modems must originate a call in Answer Mode but must not use data compression, flow control, or error correction (LAPM, MNP). Ordering information D5500C-LITE-USB Kit with DVD & USB security key Account management and control panel programming software with USB security key (dongle). Order number D5500C-LITE-USB D5500CU-LITE Upgrade DVD RPS software is available for free download on the RPS-LITE product page. It is also available on DVDROM. Order number D5500CU-LITE Accessories D5371-USB Security block (USB) Security accessory required for RPS-LITE communication. Order number D5371-USB
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    ‎08-01-2018 10:47 PM
    Issue What would cause the D6112 panel to send a zone 9, when arming the system? Solution D5200 Programing - 7.10 or 8.10 = Comb ID is set to yes in the program of the panel. With this prompt set to yes in the program, a zone 9 is sent when the panel is armed by the remote programmer, or command 1.
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    ‎07-16-2018 09:52 PM
    How to Troubleshoot the D4412/D6412 keypad says Not Programmed, See Install Guide.
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    ‎05-22-2018 03:43 PM
    How to configure the D4412 or D6412 for Point Expansion using Keypad Programming.
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    ‎08-01-2018 10:47 PM
    Overview: D4112 doesn’t arm or anything when code is entered at the keypad. Issue Nothing happens. Doesn’t arm or anything when code is entered at the keypad. Solution Connect programmer using coiled cord. Plug in plastic RJ phone type plug into COMMUNICATOR female connector on 5200 Plug brown connector on other end of coiled cord to programmer connection on 4112 Press ON button on 5200 Type in password at PASSWORD prompt, press enter. Top Line of 5200 shows PRODUCT HANDLERS Using the up/down arrows scroll down until 4112. Please blinking cursor on 4112 Press RED Enter Group button Place cursor on NEWRECORD Short the Standby pin on 4112 to ground momentarily Press RECV(COPY) button on programmer Receiving will be displayed at the top line of the 5200 Display Scroll down using arrow down key until cursor is on 2 PASSCODES Press ENTER GROUP button Passcode1 should have 234 in the field. To change field, press CLEAR key and type in the code to be used. Press enter The code is restricted to 4 characters but the user enters a prefix of 1, 2, 3, 4, 5…depending upon the slot. Example: PASSODE1 shows 234. The user code will be 1234   *** NOTE: Also make sure that the panel has a valid and functioning analog line.  The functionality of the system is dependent upond successful communications.
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    ‎07-24-2018 04:50 PM
    What functions can be performed with the RF3341 wireless keypad?
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    ‎06-05-2018 06:49 PM
    How to interpret the message: Missing SDI Device Addresses 150 and 151.
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    ‎05-15-2018 05:12 PM
    How to implement the (A, B, C) emergency keys on the B930 keypad.
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    ‎08-10-2018 09:56 PM
    B465 USB Menu Map
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    ‎05-18-2018 04:07 PM
    When creating a SQL Database backup using SQL Server Management Studio Express, what is the difference between overwrite existing media or append to media?
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    ‎07-06-2018 10:38 PM
    Program network reporting in GV3 version 8.10 and higher control panels.
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    ‎07-18-2018 07:59 PM
      Does Max Number of B208 Limit the number of B308's that can be used?  Or, Does Max Number of B308s Limit the number of B208 's that can be used?  No. The maximum number of B208 modules and B308 modules that are available to the panel type can be connected at one time. The only limit would be available power and SDI2 cable distance specifications which are detailed in the module documentation as well as the panel Installation and System Reference Guide (ISRG).
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    ‎06-25-2018 05:22 PM
    Issue Testing the DX4010i and D9133DC operation and communication using HyperTerminal. Solution HyperTerminal can be used to verify that the DX4010i is communicating over the serial port to another serial device. This is a good test to perform if running into problems connecting a control panel to PC9000, Readykey Pro or Crestron using the DX4010i. This process has been broken up into four steps; panel setup, device configuration, pc serial port configuration, and HyperTerminal Setup. Note: You must use a Null Modem Serial Cable when connecting the DX4010i to serial devices; Computer, PC9000, ReadyKey Pro, and Crestron. Panel setup: Receive a copy of RADXAUX1 with the D5200 or RPS/RAMIV. Move to the SDI Automation section of RADXAUX1. Set Enable SDI Automation to Yes. Under SDI Automation also set Status Rate to 20. Device Configuration: Disconnect the DX4010i from the SDI bus. Lock the Reset Pin down. Set the DX4010i to Address 80 by setting address switches 1-4 to on and 5-8 to off. Connect the DX4010i to SDI bus. Remove the cover from DX4010i. Place the jumper over the P2 pins labelled LED Enable. Lift and unlatch the Reset Pin on the panel. Wait 1 minute for the DX4010i to initialize. Once the DX4010i has initialized you will see activity on the BUS LED’s. PC Serial Port Configuration: Open device manager. Windows XP/2000 users go to Start, choose Settings then Control Panel. Double click on the System icon. On the System Properties window select the Hardware tab at the top. Press the Device Manager button. Find Ports and select the + symbol to the left to expand the ports section. Double click on com 1. The com 1 properties page will open. Select the port settings tab at the top. Verify the port settings. Bits per second should be set to 9600, Data Bits to 8, Parity to None, Stop Bits to 1, and Flow Control to None. Press OK and close the device manager. HyperTerminal Setup: Press the Start button, select Programs, choose Accessories, choose Communications and then select HyperTerminal. HyperTerminal will open, give the session a name and press OK. On the "Connect to" screen select the drop down box for Connect Using. Select Com 1 from the list. You will now see the port settings window for HyperTerminal. Set Bits per Second to 9600, Data Bits to 8, Parity to None, Stop Bits to 1, and Flow Control to None. Click Apply then press OK. If you have followed these instructions should now see data populating the screen from the panel.
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    ‎07-02-2018 04:07 PM
    Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,
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    ‎05-15-2018 03:48 PM
    The panel is not reporting card access events to the central station. D9412G,D7412G,D7412,D9412,D7212G, D9412GV2, D7412GV2, D9412GV3 Version 8.00 to Version 8.09, D7412GV2 Version 8.00 to Version 8.09
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    ‎05-15-2018 02:47 PM
    Which programmer is used to program the DS9471 DACT DS9471,D5050
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