Bosch has been providing 2 types of VRM packages: a 32bit and a 64bit version. Since VRM 3.82 we are only offering the 64bit version.
As all of our released DIVAP IP units started off as 32bit VRM which includes a Transcoder service.
If you do not use the Start.exe included in the VRM Master Installer, you will not be offered the oppertunity to also upgarde the Transcoder. Just running the Setup_VRM_Service_<version>.exe found in the <Install\Bosch> folder, will cause the Transcoder service to stop functioning!
This includes if the upgarde is done via BVMS installer.
Since BVMS 10.0, VRM 3.82 "64bit" was implemented.
Due to the fact that BVMS does not manage the transcoder, it was not installed.
Also see Firewall settings: HowTo Configure Windows Firewall Rules, includes PS script to adjust the VRM 64bit and Transcoder rules.
Download the appropriate VRM version from our Downloadstore
Run the Start.exe
Deselect all components and choose only the Transcoder Service
Click on "Install"
To confirm that the Transcoder is fully functional, open your browser and navigate to the VRM Monitor:
Log in with you Credentials
This article will guide you how to remedy invalid expansion licences on your Bosch Divar IP 5000 all in one.
Dispite that the registration of your additinal purchased licencens has been completed successfully. The licecens may become invalid after a following reboot. This behaivor is caused by switching the MAC address of your teaming interface.
In order to prevent such behavior or even to revoke your licences as they are already invalid,
please perform the follwing steps:
Download the attachment MacAddress.zip (2 KB) and provide it locally to your DIP all in one
Unzip the archiv, it should extract two files (setMacAddress.cmd / setMacAddress.vbs)
please do not alter or move the files!
Open the command promt (CMD) as adimistrator, e.g. right-click on the windows button and click on Command Promt (Admin)
Run the "setMacAddress.cmd", for this purpose navigate to the location where you have stored the unzipped files and call the "setMacAddress.cmd" file
YOURPATH\setMacAddress.cmd and hit enter
Press the spacebar to continue, after the cursor is blinking again you can close the CMD
Reboot your device, in order to complete the task.