Bosch Building Technologies

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    Security: Video

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    4 weeks ago
    Use Bosch software and apps to connect remotely to your devices for configuration or maintenance simply by logging in with your Remote Portal account
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    4 weeks ago
    This article contains all the steps to set up a Video Verification service (triggered by intrusion panel) in Bosch Cloud VMS
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    4 weeks ago
    Follow the steps from this article to set up a Live Intervention service in Bosch Cloud VMS
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    4 weeks ago
    This article explains how you can set up a Virtual Assistant service in Bosch Cloud VMS
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    4 weeks ago
    The Virtual Guard service allows your operators to perform scheduled video checks of all key areas at the customer site.
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    4 weeks ago
    The Smart Notification service lets your end-customer easily keep track of business operations. Detection, notification and storage of events like warehouse access, POS transactions or goods delivery enable efficient monitoring and resolution of critical events for the business owner. Please follow below steps to set up a Smart Notification service.
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    4 weeks ago
    This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:
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    4 weeks ago
    This document contains information on what situations might happen if no Virtual Guard appears in Cloud VMS Operator Interface and how to advise.
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    4 weeks ago
    To be able to deploy a camera with DHCP disabled to Bosch Remote Portal, please perform the steps from this article.
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    a month ago
    This article explains how to proceed when you want to register a camera to Bosch Remote Portal and the client’s network is restricted.
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    a month ago
    This document contains information on what situations might happen if no alarm events from a Live Intervention, Video Verification or Virtual Assistant services appear in the Cloud VMS Operator Interface and how to advise.
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    100% helpful (1/1)
    a month ago
    Possible causes and solution(s) Cameras which get connected from the customer's site to Bosch Remote Portal use an outgoing connection via TCP port 42000. Outgoing connections usually are not blocked by a router, however in a corporate network with proxy server, firewall, etc. involved, the IT department might open the needed ports. The troubleshooting steps below might help you to connect cameras to Bosch Remote Portal.   Known issues on camera commissioning In most cases when camera commissioning fails, the root cause is: No connection to Bosch Security Cloud from the customer’s site Blocked Internet connectivity (e.g. blocked ports by proxy or firewall) User belongs to more than one Company in Remote Portal The camera is already commissioned to a different cloud instance Known camera firmware issues Known camera date issue Further…  
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    a month ago
    To change the camera name in Remote Portal, you need to change the camera's   Device name   and then   re-register   the camera to Remote Portal.
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    a month ago
    This article explains the 3 options for deleting a user from Bosch Remote Portal.
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    a month ago
    Remote Portal's   Remote Connect   service allows connection to your devices through the Remote Portal with your client software, such as Video Security Client and Video Security App.
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    ‎12-14-2021 11:41 AM
    Keep an eye on your customers’ sites, and verify on-demand if the site is clear before the personnel enters.
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    ‎12-14-2021 11:13 AM
    To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.
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    ‎12-14-2021 10:25 AM
    In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Cloud VMS.
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    ‎12-14-2021 09:46 AM
    This article provides you with the available options, services and licenses in Bosch Remote Portal for Bosch IP cameras.
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    ‎12-14-2021 09:41 AM
    Camera Counter Reports are available on Bosch IP cameras capable of Essential Video Analytics or Intelligent Video Analytics, which are connected directly to the Remote Portal.
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