Bosch Building Technologies

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    100% helpful (1/1)
    a week ago
    Bosch's Remote System Management service allows you to leverage the power of the Internet of Things (IoT) to provide secure, transparent, and cost-effective asset management throughout the lifecycle of a video system. This service enables end users, system integrators and installers to perform inventory and update management, as well as health monitoring tasks for an entire Bosch video system (DIVAR IP + BVMS + cameras) from one centralized Remote Portal platform.
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    a week ago
    Check this article to learn how to move a license from an user account to another one in Remote Portal
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    2 weeks ago
    The Advanced Video View+ license doesn’t work at site level or per user basis and can be activated per camera.
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    2 weeks ago
    Using the Internet Explorer 11, there is video from all 4 channels in configurator and event monitor, but audio from the camera is present only on channel 1. Since Internet Explorer 11 is EoL, this behavior will not be changed/ improved.
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    2 weeks ago
    In order to enhance user experience and security for all connected recording and management systems, Bosch has upgraded the cloud and service infrastructure. As a result, existing connections between DIVAR IP all-in-one systems and Remote Portal were terminated on February 15th 2024 and will need to be restored.
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    4 weeks ago
    Follow the steps from this article to add a Bosch IP camera to the Alarm Management.
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    ‎02-12-2024 01:21 PM
    This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.
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    ‎02-12-2024 01:20 PM
    This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.
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    ‎12-18-2023 10:16 AM
    This article is a step-by-step guide of how to configure the Advanced Video View Service.
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    ‎11-28-2023 04:34 PM
    This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 
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    ‎11-24-2023 01:16 PM
    If WebRTC doesn’t work for you, follow this article to locate the reason:
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    100% helpful (1/1)
    ‎10-23-2023 10:48 AM
    Depending on the 3rd party cameras’ capabilities, there are different ways of adding cameras to Bosch Alarm Management.
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    100% helpful (1/1)
    ‎10-18-2023 03:51 PM
    In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Alarm Management.
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    ‎09-29-2023 04:50 PM
    Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 
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    ‎09-27-2023 08:42 AM
    This article provides a solution regarding why the systems aren't showing up on the dashboard in my Remote Portal account.
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    ‎09-26-2023 10:22 AM
    This article explains how you can set up a Virtual Assistant service in Bosch Alarm Management
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    ‎09-26-2023 10:10 AM
    Offer your customers remote access to live video streams from all their video surveillance-secured sites from any smart phone or tablet, so they can check in any time, from anywhere.
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    ‎09-26-2023 10:01 AM
    This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.
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    ‎09-26-2023 09:53 AM
    This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.
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    ‎09-26-2023 08:42 AM
    To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.
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