Don't skip the Warning Signs that suggest an HDD Failure.
If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
Why the Windows license key and System ID are the same on all my DIVAR IP 6000?
These units come pre-licensed from the factory and they have an OEM (Original Equipment Manufacturer) license activated.
Please see more information about OEM on the Wikipedia link below:
According to its datasheet, all components relevant to the usage of DIVAR IP 6000 as storage array in a Bosch recording solution are pre-installed and preconfigured.
Simply connect to the network and power the unit up — DIVAR IP 6000 is ready to begin recording straight out-of-the-box.
Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance.
This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
The disks in an array are usually configured into smaller sets named RAID groups which provide protection against failure.
The RAID groups define the manner in which the group of physical disks handle data when it is written to the disks within that group. The main aim is that data to be protected.
For this reason, you must create logical unit numbers (LUNs) correctly.
This article describes all the steps that will help you to create LUNs after RAID failure.
Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?
DIVAR IP 7000R2 and DIVAR IP 6000R2
DIVAR IP 6000 2U W/O HDD
DIVAR IP 6000 2U 4X3TB
DIVAR IP 6000 2U 8X3TB
DIVAR IP 6000 2U 4X4TB
DIVAR IP 6000 2U 8X4TB
DIVAR IP 6000 3U W/O HDD
DIVAR IP 6000 3U 16X3TB
DIVAR IP 6000 3U 16X4TB
DIVAR IP 7000 2U W/O HDD (R2)
DIVAR IP 7000 2U 4X3TB (R2)
DIVAR IP 7000 2U 8X3TB (R2)
DIVAR IP 7000 2U 8X3TB (R2)
DIVAR IP 7000 2U 8X4TB (R2)
DIVAR IP 7000 3U W/O HDD (R2)
DIVAR IP 7000 3U 16X3TB (R2)
4000GB HDD DIVAR IP 6000/7000
For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device.
Do not use the DVD for recovery if you are not sure that it is the one delivered with the system.
In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.
Request the ISO image from Bosch Technical Support:
Provide the Serial Number of the device
What is the reason for the recovery
Why it is not possible to use the recovery DVD
This article will guide you through the recovery steps of a DIP:
TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2
To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location.
But where and why should you register your device?
In the past (prior to Windows Server 2012 R2), in order to perform NIC Teaming, we would have needed two adapters which were from the same vendor, and a third-party software that would make the teaming possible and present the OS with just one “virtual” network card.Now from Windows Server 2012 R2 and up, this is built-in and its hardware agnostic.
This means you can use whatever network cards you want and the teaming will work like a charm.
The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service.
The server supports automatic DNS updates for DHCP configured clients.
The latest version is available and can be downloaded from here.
According to the Installation Manual of the DIVAR IP 7000/ 6000:
All DIVAR IP systems are preconfigured with default network, user and iSCSI settings.
By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network.
The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.