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    Security: Video

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    Friday
    Are you designing a BVMS or DIVAR IP based video surveillance system? Do you need to calculate the storage consumption of a Bosch video surveillance system? The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. There are two files attached to this article: The project checklist (Excel) itself. Supporting documentation.
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    Friday
    Question How can I protect my security system, from an IT security perspective? Answer The attached document explains how the security system can be hardened. Additionally the BVMS - Network Design Guide includes best practices for desgning a secure network.  
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    Friday
    The attached document describes the installation package for BVMS. Operating system support of the specific BVMS version is listed in the BVMS release notes.  
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    Friday
    Functionality for security operators
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    Friday
     The attached documents show the different design options that are available when designing a BVMS system.
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    Friday
     BVMS customers can download camera updates free of charge, in order to integrate approved, third-party cameras. BVMS scans for third-party cameras, automatically configuring motion and other key events; it also enables installers to configure the most important settings for third-party cameras from a single user interface, without the hassle of having to access the websites of other camera manufacturers. The attached files include a list of compatible cameras and the ONVIF mapping files for each specific BVMS version.
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    Friday
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version. An attachment is added to this article for each BVMS version. Currently the upgrade guides for BVMS 8.0 and 9.0 are attached to this article. From BVMS 10.0 onwards a description on how to migrate systems has been included as well.
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    Friday
    Do you want to know more about designing a BVMS system?
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    Friday
    Are you writing the specification of a video surveillance system?
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    Friday
    How to configure a generic Microsoft Windows Server (2012 R2 or 2016) based server
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    Friday
     The attached document (attachements can be found on the bottom of the page) describes how Streamlining works and how it can be finetuned.
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    Friday
    Learn more about virtualization!
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    ‎02-12-2020 10:10 AM
    The attached document describes the settings you must perform after having installed BIS and BVMS on the different computers. Ensure that the installations of BIS Server and BVMS Management Server were performed successfully on separate computers. Additionally you must have purchased and activated an OPC Server License for BVMS.   The document can be found in the attachments section on the bottom of the page or the right side of the page.  Please look for the attachment icon.
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    ‎01-27-2020 09:43 AM
    When working with previous versions of BVMS, remote connectivity was cumbersome due to the amount of port mapping that needed to be configured. BVMS 7.5 provides a new method of remote connectivity utilizing Secure Shell (SSH) Tunnelling. The attached document (attachments can be found on the bottom of the page) describes the set-up and configuration of the SSH functionality in BVMS.
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    ‎01-27-2020 07:34 AM
    Question What is the decoding performance of BVMS? How many cameras can I open on the screen before the systems is overloaded (and frames are being dropped)? Answer The BVMS client performance overview is attached to this article and shows, based on several workstation configurations and a specific BVMS version, how many cameras can be opened before the workstation is overloaded.
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    ‎12-19-2019 08:33 AM
    Compared to hardware, in which it is relatively easy to define an end-of-support concept based on the expected lifetime, software behaves totally different. In theory, when the environment does not change, software can still be running ten years after it has been installed. As new versions of the software are released regularly, it is important for customers to know what they can expect from Bosch Building Technologies when the software is purchased. This document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside. Additionally this document lists the up-to-date situation for all of those software packages.
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    ‎11-19-2019 01:34 PM
    Collect Video SDK Logs for VSDK based applications:
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    ‎11-19-2019 01:22 PM
    Symptoms The Activation Key provided from SLMS cannot be activated in BVMS. During the introduction of BVMS 10.0 the BVMS Lite16, 32, and 64 base licenses were not introduced and succeeded by BVMS Lite 10.0 (8 channel base package). Existing BVMS Lite customers might still want to upgrade to BVMS 10.0. Solution The LIF file attached to this article (in the zip archive) can be imported in BVMS Lite 10.0 installations using the license manager (the license manager can be found in the "Tools" menu of the BVMS Configuration Client). Once imported, BVMS Lite 16, 32, 64 systems that are covered under SMA can be upgraded.    
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    ‎11-19-2019 12:41 PM
    Related Products: BVMS, application crash, memory dump This article lists the scenarios in which technical support normally request dump file from a BVMS system. It contains general guidelines how to create a dump file for BVMS system and provides links to more concrete articles, that correspond to particular issues and exact steps to create a dump. BVMS dumps are needed to troubleshoot the following types of issues: Application crashes – dump is expected to provide more information about the cause of the crash and its origin. Memory or handle leaks – dump is expected to point to their origins Deadlocks, freezes and hangs – dump is expected to point to their origins Recommended tool to create BVMS dumps. The recommended tool is Procdump. It is a command line tool which must be started from the command shell. Development provides couple of .bat files that start Procdump with predefined parameters and cover the most common dump creation cases. The tool as well as the set of .bat files are attached to this article: BVMS_DumpTools_V2.zip The batch file names follow a naming guideline: <Executable>_<Dump use case> , where <Executable> is one of: ConfigClient ConfigWizard OperatorClient ManagementServer ArchivePlayer ExceptionTest and <Dump use case> is one of SingleDump TwoDumps DumpOnException DumpOnHang ActivatePostmortemDebugging There are 3 possible error scenarios and corresponding dump creation methods: Dump creation for reproducible crashes that trigger Windows Error Reporting Run the affected application/service (Operator Client, Configuration Client or Management Server Service) Reproduce the steps that lead to the crash Leave the Windows crash dialog open Run the corresponding batch file for creating a single dump: *_SingleDump.bat. E.g. run OperatorClient_SingleDump.bat to create a single dump of the Operator Client process. Provide support with the resulting .dmp file a description of the steps to reproduce the problem ConfigCollection Note: attached you can find a configured example for this scenario and application Operator Client - BVMS_OC_dump_onException.zip Dump creation for reproducible memory or handle leaks Run the affected application/service (Operator Client, Configuration Client or Management Server Service) Run the corresponding batch file for creating two dumps: *_TwoDumps.bat. E.g. run OperatorClient_TwoDumps.bat to create two dumps of the Operator Client process. Note that by default, the delay between the two dumps is set to one hour (3600 seconds). Depending on the magnitude of the memory leak, you might want to increase/decrease the delay. To do that, edit file *_TwoDumps.bat: replace value "3600" by a value that fits your needs e.g. a value of "7200" will create two dumps with a delay of two hours. Reproduce the steps that lead to the memory leak. Wait until the second dump was created. Provide support with the resulting two .dmp files a description of the steps to reproduce the memory leak a ConfigCollection Dump creation for crashes/hangs/freezes that are hard to reproduce Deactivate the restarting option for Operator Client / Configuration Client: To deactivate the restarting option for Operator Client / Configuration Client: edit ..\Bosch\VMS\bin\ConfigClient.exe.config or ..\Bosch\VMS\bin\OperatorClient.exe.config. Navigate to section <appSettings> add a new entry <add key = "DisableExceptionHandling" value="TRUE" />. Run ActivatePostmortemDebugging.bat Run the affected application/service (Operator Client, Configuration Client or Management Server Service) As soon as the issue appears, check whether the dump was created. Provide support with the resulting .dmp file description of the steps to reproduce the crash ConfigCollection Note: attached you can find a configured example for this scenario and application Operator Client - BVMS_OC_dump_Just-In-Time-Debuger.zip
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    ‎10-30-2019 08:07 AM
    Symptoms During the introduction of BVMS 10.0 the BVMS Plus unmanaged site expansion licenses were not introduced, even though this functionality was announced to be available. Solution The LIF file attached to this article (in the zip archive) can be imported in BVMS Plus 10.0 installations using the license manager (the license manager can be found in the "Tools" menu of the BVMS Configuration Client). Once imported, the purchased licenses (MBV-XSITEPLU-100) can be activated.
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