Security: Video

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

This article lists the initial troubleshooting steps and concrete instructions for collecting logging for issues with ONVIF cameras, added to BVMS system. We will classify the different issue scenarios one can have using ONVIF cameras in BVMS system. Depending on the issue the article lists the required logging to start initial troubleshooting.

When dealing with 3rd party or VSG, it’s recommended to get at-least "1" I-frame every second (normal scene).

For all ONVIF, RTSP and JPEG cameras we only support one live stream, and for ONVIF you can only select which profile to use for this one live stream. 

This article provides solution regarding 3rd party camera which is  added in VSG and is not displayed in the Device Tree from BVMS Configuration Client.

VSG is specifically designed to provide integration for 3rd party ONVIF, JPEG, RTSP, and legacy H.263 Bosch devices.

It is possible to add ONVIF compliant cameras to Bosch Video Management System as live only devices or as VSG devices (then the cameras will also record). This article explains how to add an ONVIF camera as VSG device in full Bosch Video Management System (BVMS 10.1). We recommend using Bosch Workstations and Servers. They are fully tested and optimized for Bosch Video Management System.   Article requirements: BVMS installed ONVIF camera. Please refer to BVMS - ONVIF Device compatibility for additional information. PC/ Server/ Workstation

This article explains what can you do when ‘Authentication failed’ message occurs when accessing VSG in BVMS v11.0

There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!

Starting with BVMS 10.0, ONVIF encoder events can be retrieved from VSG or ONVIF encoder directly. Additionally to ONVIF profile S, BVMS 10.0 supports ONVIF profile T.

The normal process is to enable Complete memory dump, this will capture in the event there is an Unhandled Exception.

Have a look in this article to learn how you can add ONVIF cameras to Configuration Manager through VSG managed by VRM.

Have a look at this article and learn what you should check when your cameras do not record and when going to VSG and recording, it stands that 'ANR not configured' or 'No more blocks available'

This article gives you the solution to fix the behavior when the recording doesn't work for VG4 AutoDome camera and when the Bosch logo is displayed in the cameo

Find out from this article what you must verify if multiple VSG instances are installed on the same HW

This recommendation could be applied if the storage is overloaded, as there are several Onvif cameras running through it.