Security: Video

PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.

All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached.

The “inactivity” algorithm from this article will move the camera to Pre-position 99 in the Alarm Task scripting.

When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following. Auto tracking works and metadata is displayed only on a stored preposition.

In this article you can find the actions you need to do in order to solve the zoom speed for AUTODOME NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation

The sectors 1-4 are displaying only black screens and the message 'Display blanked' in Live view mode on the web page of the camera. Find out from this article how you can fix this!

The 95 W midspan is a high-power PoH (Power Over HDBase T) device that provides data and power between an Ethernet switch and an IP camera.