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    Security: Video

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    ‎08-18-2021 09:55 AM
    Causes   When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following. Auto tracking works and metadata is displayed only on a stored preposition.   Solution   There was a change introduced starting with FW v.7.70. The new feature is:   i-Track only starts on VCA-Alarm.   You can either program this on presets, e.g a detection field or if you want to have Itrack active regardless of its position, you need to activate "global VCA" and assign task detection area "whole screen" now only activate iTrack "AUXON78" so the eye is in the corner, and your iTrack will always be on sharp   Note: IVA must be active for at least one preset scene in the VCA page on the Settings tab. If IVA is configured for one scene, then all other scenes have Intelligent Tracking enabled by default. If a scene, however, has Motion+ or IVA 5.5 Flow activated, then Intelligent Tracker is disabled for these scenes. Please refer also to the attached document.
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    ‎06-21-2021 10:39 AM
    Question   What is the recommended AC cable for NPD-9501-E Midspan 95W 1 port outdoor?   Answer   Power cord  requirements : Recommended cable: North America - SJOW or SOOW standards Europe -  H07RN-F Rated to: 300 Volts (or better) Temp. Range: -40 to 65ºC (or better) Size: 16 - 18AWG 3C or 1.0 mm^2^  - 1.5 mm^2^  3C Approved for indoor and outdoor use. Cable outer dimension Ø 3/16” – 3/8” or Ø 6.0 mm^2^ – 10 mm^2^ The 95 W midspan is a high-power PoH (Power Over HDBase T) device that provides data and power between an Ethernet switch and an IP camera. In the table below, an "X" identifies which midspans can supply power to which models of cameras:
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    ‎04-05-2021 04:34 PM
    In this article you can find the actions you need to do in order to solve the zoom speed for Autodome NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation. HDR was OFF by default in the 7000, But is ON by Default in the 7000i which has effect on the zoom speed. Therefore, disable HDR to obtain the zoom speeds that match the previous generation of the camera.
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