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Bosch Building Technologies Community

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    Security: Video

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    Question How can I find the source (details of the workstation) and credentials that are used to attempt to login into BVMS (when the attempt has failed)? Answer The username that is used to login is saved into the BVMS logbook and can be found by searching the logbook from the Operator Client (username of login is "blabla").   The details of the workstation (mainly the IP address) is logged into the BVMS client log files. These can be found on the workstations in the directory: C:\ProgramData\Bosch\VMS\Log (Hint: for log file analysis a lot of free / open source tools are available. Snaketail is one of these tools, and can be found here.) Open the BVMSClientLog.txt (there could be multiple files which are all related to a different timeframe) and search for the phrase "InvalidCredentialException". If an user has tried to login to the system the following log lines should be present in the log file: 2019-03-17 18:31:53,668 75516 [GUI Thread] INFO Bosch.Vms.Frontend.OpClient.Wcf.DataAccessServiceClient ConnectAndAuthenticate - Call failed with InvalidCredentialException 2019-03-17 18:31:53,670 75518 [GUI Thread] INFO Bosch.Vms.Frontend.OpClient.ServerManagement.CentralServerManager AuthenticateAtMainServer - Main-Server WCF online authentication result is WrongUserOrPassword This needs to be checked for every workstation which runs the BVMS Operator Client.  
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    100% helpful (2/2)
    ‎01-11-2019 09:05 AM
    The entire BVMS installation package, available on the downloadstore, contains the client as well as the server components. When a BVMS client needs to be deployed, all of this data (over 2.5GB) needs to be copied to the target workstation, which can be quite a challenge in some environments. Once the BVMS Management Server is set-up, it creates a client installation package (mainly used for the auto-upgrade functionality). This client installation package is a lot smaller compared to the full installation package and is located on the BVMS Management Server (assuming the default installation directory is used): C:\Program Files\Bosch\VMS\Update In order to use the client installation package: copy all the files in this directory from the management server to the new workstation and start BVMS.msi (please note Setup.exe will trigger the auto update mechanism, which will not work as there are no existing components to be updated). The MSI will start the installation process and will allow you to select Operator Client, Configuration client and/or SDK. Please note: The correct version of the .NET framework will need to be installed manually before this procedure is used. This can be found in the zip file available in the product catalogue: “zip file extraction location”\ISSetupPrerequisites\Microsoft .NET Framework x.x.
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    ‎07-13-2018 10:55 AM
    Collection of FAQs for the Video IT Products DIP 6000 & 7000, DSA E2700 & E2800, HP Workstations and HPE Servers
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    100% helpful (2/2)
    ‎06-07-2018 06:30 PM
    The table below lists the firmware versions which are used in the BVMS 7.5 system test.
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    ‎05-18-2018 07:33 PM
    Firmware The table below lists the firmware versions which are used in the BVMS 8.0 system test. Bosch Video Stitcher VideoSDK 6.12.0078 Firmware MPEG-4 4.15.0002 Firmware CPP3 5.74.0004 Firmware CPP4 6.41.0037 Firmware CPP5 6.30.0047 Firmware CPP6 6.41.0037 Firmware CPP7 6.41.0037 Firmware CPP7.3 6.41.0037 Firmware CPP-ENC 5.53.0004 (for VIP X1600 XFM4) Firmware CPP-ENC 5.97.0005 (for VJT XF E family, VIDEOJETdecoder 3000) Firmware X1/X2 2.53.0005 VIP XD HD 1.8 VJD 7000 54.8.2 VJD 8000 9.00.0134 VRM 3.70.0056 VSG 6.42.0010 iOS 9.0.2 / 9.3.5 / 10.3.1 Web Client 11.0.96 Software The table below lists the software versions which are used in the BVMS 8.0 system test. BIS 4.3, 4.4, 4.5 DiBos 8.7 BRS 8.10/8.11 Allegiant MCS 2.94 / 2.95 Intuikey Keyboard 1.96 DVR FW Version 2.3.2 (DVR400 / 600) 3.61 (DIVAR 700) 2.5.0 (Divar AN 3000/5000) 1.2.1 (Divar Network/Hybrid) SQL Server 2014 Operating systems Operator Client Windows 8.1 64-bit; Windows 10 64-bit creators update (1703) Config Client Windows 8.1 64-bit; Windows 10 64-bit; Windows Server2012 R2 64-bit; Windows Server 2016 64-bit. Management Server, Mobile Video Service Windows Server 2008 R2 SP1 64-bit; Windows Server2012 R2 64-bit; Windows Server 2016 64-bit. Cameo SDK BVMS SDK RCPP Hardware drivers NVIDIA Quadro Quadro Pro Driver for Microsoft Windows 7/8.1 (64-Bit) 385.08 (28.June 2017) Quadro Pro Driver for Microsoft Windows 10 (64-Bit) 385.69 (21.September 2017) AMD FirePro Unified Graphics Driver for Windows 8.1/10 (64- bit) 17.Q3 (27.July 2017) Bosch strongly urges customers to use the driver and software versions mentioned above. This ensures that the software can perform its task reliably.
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    ‎05-16-2018 09:41 AM
    Bosch ST has sold the HP Workstations and the HP Enterprise Servers  and is responsible to provide the required Service & Support for these products regardless of the SLA in place with HP. Therefore, the customer always will contact the Bosch After Sales organization in case of any problems encountered with one of these products. The customer must never been told to contact HP or HPE directly if he seeks support from Bosch. In this solution article a questionnaire for a first basic analysis of a reported issue is described. This checklist is intended to help to identify and resolve known issues immediately and to collect relevant data in case of an unknown issue.  
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