Security: Video

Camera name is displayed 'Camera 1' in Video Security Client (App), not as it is in Alarm Management. Even that the camera name is changed in Alarm Management in the Device name from the Devices menu or in the Channel name from the Channels menu, the camera name remains displayed as "Camera 1" in the Video Security Client (App). See how you can solve this!

This article provides a solution regarding latency in the Bosch camera feed or metadata out of sync in the video (Milestone integration).

The "User Manual Bosch AI Alarm Verification Plugin for Milestone XProtect" is a comprehensive guide designed to assist users in integrating and utilizing the Bosch AI Alarm Verification Plugin with the Milestone XProtect video management system.

This article is a list for all cloud services and its associated devices or software including the required domains to allow them to properly operate on the network.

Want to know how flexible BVMS can assign streaming profiles to cameras?

This article presents the comprehensive steps of DIVAR-IP all-in-one System Manager and Remote System Management installation and configuration

FW 11.50.2 must be used for Single Controllers and 11.60.2 for Dual Controllers and then updated to latest version.

The Dashboard has a Maximum temperature that exceeds 80 Degrees C and the camera will display "Status 8" when the internal temperature is above 80 Deg C.

WD MSD-064G IP SECURITY MICROSD CARD does not support lifespan check for Bosch CPP4 cameras

When looking at the live view via browser (Dewarped view mode) of FLEXIDOME panoramic 5100i IR camera, the ePTZ controls work only for the 1 top left cameo. This article provides causes and solution regarding this situation. 

Camera integrated as NTCIP with SUNGUIDE software works great, but as ONVIF there are issues with the focus. When trying to adjust the focus from the SunGuide software, there are no changes with the camera image.

After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the Virtual mask appears as Privacy mask and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019

Essential Video Analytics (VCA) does not work as soon as the image is rotated to 90 degrees (under Initialization) and the camera is restarted. Additionally, the movements or objects are not recognized. As soon as you set "Rotate image" to 0 degrees and set it back to 90 degrees, motion detection via Essential Video Analytics suddenly works again.

This article provides the following solution regarding: Bosch CPP7.3 cameras: DHCP does not follow the standard protocol (FW v7.85.0016) Upgrade your camera to FW 7.86.0019 and perform a factory default (access Download Store here). The time effort to fix this in older FW will be planned for early March 2023.

If  ‘Calibration upload to camera failed’ for CPP7.3 & CPP13 Bosch cameras please follow the below steps: Upgrade Configuration Manager to version 7.61. This must be used in combination with CPP13 Firmware 8.45 or later  

Check this article and find out how can you fix the bad frozen image and no PTZ, bad images, uncontrollable web-interface, stuck images in Genetec live/recording for AUTODOME IP starlight 7000 HD camera (FW 7.10.0076) integrated in Genetec as VMS. Version 5.9.4

This article shows how  the image quality of AUTODOME inteox 7000i & comparison with AUTODOME 5000i IR camera image can be improved.

Follow this article if you would like to optimize the image quality of your AUTODOME IP 5100i camera

PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.

The sectors 1-4 are displaying only black screens and the message 'Display blanked' in Live view mode on the web page of the camera. Find out from this article how you can fix this!