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    Security: Video

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    yesterday
    ⚠️ NOTE:  The procedure is the same for all 2U and 3U systems, except 3108 FW might be different, depends on the exact model. There are two drive arrays with below instructions on recreating. After Drive preparation rerun Factory default procedure
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    a week ago
    If you want to control the camera from a DIVAR wired through a VJD 3000, you have to configure the VJD and the DIVAR as well. Below you will find the steps which will help you to set up your devices.
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    a week ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism (FFC > Flat Field Correction) which can result in white or ghost images? Before start, please load firmware 7.72.0008 and check if the problem still occur. In this version, an issue with periodic shutter failures with DINION thermal cameras is fixed. Below instruction helps you To identify if the camera possibly suffers from a random failing shutter (FFC) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. And instructs you what to collect for the Technical support department in order to allow an RMA
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    a week ago
    The iris works by limiting the amount of light that hits the image sensor. Too little light can make everything dark, and too much light can make the image overexposed or washed out . The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions . Therefore, it’s important to have an iris that’s specifically suited for your camera’s location.   Scenario The MinIris and MaxIris values cannot be read-out from the camera. Two fields: MinIris and MaxIris are missing from the Exposure node from the GetImagingSettingsResponse SOAP document. Follow this article and find out the solution.
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    a week ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? Below instruction helps you to: Identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. As well instructs you what to collect for the Technical support department in order to allow an RMA (Return Material Authorization) 
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    100% helpful (1/1)
    a week ago
    This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder. Article requirements: BVMS Camera Decoder
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    a week ago
    If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."
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    100% helpful (1/1)
    2 weeks ago
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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