To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location.
But where and why should you register your device?
From BVMS 10.0 onwards BVMS is an ONVIF Profile S conformant client. Cameras which are listed as Profile S compliant product on the ONVIF website are supported based on the ONVIF Profile S functionality. In the table below you can find an overview of the tested and supported ONVIF cameras for BVMS.
List of tested cameras
BVMS 7.5 list of tested ONVIF cameras
BVMS 8.0 List of tested ONVIF cameras
BVMS 9.0 List of tested ONVIF cameras
BVMS 10.0 List of tested ONVIF cameras
BVMS 10.0.1 List of tested ONVIF cameras
BVMS 10.1 List of tested ONVIF cameras
The table below shows in which situation a specific camera can be connected to BVMS and is supported.
BVMS 9.0 and older
BVMS 10.0 and newer
ONVIF Profile S compliant camera
BVMS tested camera
For BVMS version 10.0 and above, please make sure to go through these steps:
Please check the List of tested cameras.
If the device is not listed in the List of tested cameras, then please check here and make sure that your device is ONVIF Profile S compliant.
If your camera is not listed in the tested cameras and is not listed on the ONVIF website as Profile S conformant, we cannot help you when you have an issue with this device. You should approach the device manufacturer to certify the device as ONVIF Profile S conformant.
For example, if you have an Axis camera, M1004 model, please fill in your product details in the Application Type, Profile(s), Manufacturer and the Product Name fields, under the Product Search option, and press on the “Search” button:
3. If your device is ONVIF profile S compliant you can contact Bosch Central Technical Support and request assistance.
Cameras listed as tested are owned by Bosch and issues can be fully investigated by Bosch.
Cameras not listed as tested are not owned by Bosch. Solving issues might take longer as it requires collaboration with the camera vendor.
Bosch support teams might need to refer to the camera manufacturer’s support line to help fixing the issue.
We consider the firmware listed on the ONVIF website as the minimum firmware version of a camera. Please let us know if you run into issues with newer firmware versions so that we can investigate those accordingly. If the problem is a firmware regression, we might need to refer you to the camera manufacturer for support.